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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Product |
Prinergy® Evo 1.1.6.3 | ||
Platform |
Macintosh |
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Operating system |
OS 9 | ||
Component |
Process Template Editor |
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Error |
The Process Template Editor (PTED) may stop responding on an OS 9 Macintosh client after you upgrade to Prinergy Evo 1.1.6.3 and open a process template that was created using a previous version of Prinergy Evo. |
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Symptoms |
PTED stops responding on a Macintosh OS 9 client. |
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Cause |
When you open process templates that have been created with a previous version of Prinergy Evo, sometimes warning messages are generated. These warning messages stop PTED from responding when running on a Macintosh OS 9 client. |
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Solution |
Use PTED on the Prinergy Evo server or on a Windows or a Macintosh OS X client. Open and save the process template. The process template can now be used on a Macintosh OS 9 client. |
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Technical contact(s) |
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Submitted by |
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Date submitted |
17 Dec 2004 |
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