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Prinergy Evo client software (version 1.2.6.2 and earlier)
is not compatible with Mac OS X 10.4 (Tiger)


Product

 

Prinergy® Evo 1.2.6.2 and earlier


Symptoms

 

Prinergy Evo client software doesn’t work as expected on Mac OS X 10.4.


Cause

 

Mac OS X 10.4 no longer supports a string conversion API that the Prinergy Evo 1.2 code requires.


Solution

 

Keep running Mac OS X 10.3.x on client computers until Prinergy Evo version 1.2.6.3 is released, when this problem will be fixed.


Technical contact(s)
 

Josh Garrett

Date submitted
 

20 April 2005


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