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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Product |
All versions of Prinergy® Evo |
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Error |
Installation fails because the installation account is “unauthorized.” |
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Symptoms |
The Windows® Administrator account has been set up and the Prinergy Evo installation appears to work but then the installation fails at the end. This only affects servers that are governed by Windows Workgroups. |
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Cause |
There is a conflict between the account permissions set up in Windows and the Prinergy Evo installer. |
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Solution |
You must be logged on as an Administrator. Log on to Windows using the Administrative account you plan to use for Prinergy Evo. | ||
Technical contact(s) |
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Submitted by |
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Date submitted |
05 August 2005 |
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