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Error when updating Prinergy Evo using
Prinergy Evo Administrator


Product

 

All versions of Prinergy® Evo


Error

 

Error number -2147185689 appears when you attempt to start the setup process from the eCentral® Internet portal.


Symptoms

 

Can’t get the setup process to start from the eCentral Web site.


Cause

 

Either the Web server you are connecting to or the proxy server you are connecting through is not HTTP 1.1 compliant.


Solution

 

Download the full installer of the version you want to upgrade to instead of the upgrade installer that is available through the Prinergy Evo Administrator.


Technical contact(s)
 

Josh Garrett

Submitted by
 

Josh Garrett

Date submitted
 

24 October 2005


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