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Prinergy Evo Process Template Editor cannot start on Mac OS X


Product

 

All versions of Prinergy® Evo


Symptoms

 

The Process Template Editor in Prinergy Evo fails to start.


Cause

 

The SOCKS proxy may be enabled on the Macintosh workstation experiencing the problem.


Solution

  1. On the Mac OS X workstation, select System Preferences.
  2. Click the Network icon.
  3. Select the Proxies tab.
  4. Clear the SOCKS Proxy check box under the Select a proxy server to configure list.


Technical contact(s)
 

Josh Garrett

Submitted by
 

Josh Garrett

Date submitted
 

15 February 2006


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