Separations Viewer shows a blank screen when running in Acrobat 7.0.5


Product		Prinergy Evo 3.x

Platform		Macintosh and Windows

Symptoms		Separations Viewer window is blank when running in Adobe Acrobat 7.0.5. Trapper and Dotshop windows are blank when Separations are enabled in Acrobat 7.0.5.

Cause		A change in Adobe Acrobat 7.0.5 caused the Separations Viewer to stop drawing the plates in its external window.

Solution		In Acrobat 7.0.5 Preferences, enable the External Streams. Select Edit > Preferences > General. In the Categories list, click Trust Manager. Under Resource Access, select the Enable External Streams check box. Note: Enabling External Streams may allow outsiders to make network connections to your computer. Use caution when opening PDFs from unknown sources on machines that are connected to the Internet.

Technical contact(s)		Rob Morgan
Submitted by		Rob Morgan
Date submitted		28 Nov 2005