Product

All versions of Kodak^® Prinergy^® Evo™

Error

Prinergy Evo cannot start due to an invalid IP address in the Orbacus database. Prinergy Evo uses various socket-based communication technologies, including CORBA (Common Object Request Broker Architecture). The CORBA implementation used by Prinergy Evo is Orbacus. CORBA allows applications to communicate with each other, regardless of where they are located or who designed them.

Symptoms

Prinergy Evo will not start on a system where the Prinergy software is or was previously installed.

Cause

Solution

If this is a Prinergy Evo server stand-alone, then remove the OOC keys in the registry under HKEY_LOCAL_MACHINE \SOFTWARE\OOC.

If Prinergy Evo is installed on a Prinergy Connect primary server, then Prinergy Evo 4.0.6.5 and later and Prinergy Connect 4.0.2.2 and later have been qualified to run on the same server. Earlier versions are not qualified and may not work.

Perform the following instructions on the primary server:

1. In the Prinergy Evo Administrator, click the Alerts tab.
2. Highlight the alert in the list and click Details.
3. Follow the instructions in the Alert message details dialog box.
4. From the Start menu in Microsoft^® Windows^®, select Run, type checknetworkconfig.cmd, and click OK.

If the Prinergy Connect server is a secondary or renderstation, then Prinergy Evo 3.0.6.5 and Prinergy Connect 3.1.0.3 are the minimum qualified versions.

Technical contact(s)

Josh Garrett

Submitted by

Josh Garrett

Date submitted

30 March 2006