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Configuration save fails due to access violation in DLL

 

Product

 

Kodak® Prinergy® Evo™ 4.1 and earlier


Error

 

There is an access violation in libjasperzip.dll.


Symptoms

 

Using the Prinergy Evo Administrator, the Configuration Save process fails.


Cause  

Some Kodak Preps® digital imposition software templates can cause the Zip process on the server to fail.


Solution

 

Remove the Preps templates and marks from the PgyEvoConfig share on the Prinergy Evo server computer.


Technical contact(s)
 

Josh Garrett

Submitted by
 

Josh Garrett

Date submitted
 

8 May 2008


 


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