Persistent JICCProfileServerD failure error message


Product		Kodak^® Prinergy^® Evo™ 4.0.6.6 and earlier and Kodak Proofing Software

Error		In Prinergy Evo, you may see the following error: `Persistent JICCProfileServerD failure. The system will be stopped.`

Symptoms		JICCProfileServerD daemon fails to start. The user will be unable to start Prinergy Evo.

Cause		This error appears when the following occurs: The Kodak Matchprint^® Inkjet Desktop proofer or Kodak Veris™ digital proofer referenced in the Prinergy Evo Administrator has been renamed, shut down, or removed. The user has installed the automatic profile synchronization script (KPS-Profile-Synch.vbs) in the ICC-Profiles folder. The daemon is trying to copy ICC and DVL profiles that are now unavailable.

Solution		There are two possible solutions: Remove and then add the proofer in the Prinergy Evo Administrator. Before restarting Evo, turn on the proofer controller if it was originally turned off.

Technical contact(s)		Scott Bailey
Submitted by		Scott Bailey
Date submitted		25 June 2008