Oracle 9i installer for Creative Workflow/Asset Library won’t start when run from a disk copy


Product		Kodak^® InSite^™Creative Workflow and Kodak InSite Asset Library, all versions Kodak TeamWorks and Kodak EyeMedia, all versions
Platform		All platforms
Operating system		All operating systems

Symptoms		When you copy the Oracle^® installer for Creative Workflow/Asset Library (or TeamWorks/EyeMedia) to disk and try running it from the copied disk image, the installer never starts. Installing Oracle from the production CD works successfully.

Cause		The Oracle 9i installer does not correctly handle any spaces in the directory path of the disk location. In particular, if you copy the installer to your desktop, the space in My Documents in the path to the desktop directory causes problems.

Solution		If you need to copy the installer to disk, copy it to a location where the directory path does not contain spaces, such as E:\temp or on the J:\ drive.

Technical contact		Brian Laberge
Submitted by		Brian Laberge
Date submitted		10 Oct 2006