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InSite Desktop won't run on a PC with the Windows Vista operating system [ID: 82153]


Product

 
  • Kodak® InSite™ Creative Workflow 3.0
  • Kodak InSite Asset Library 3.0
  • Kodak InSite Desktop 3.0

Platform

 

PC

Operating system

 

Microsoft® Windows® Vista™


Symptoms

 

Desktop won't start when installed on a workstation running Windows Vista.


Cause

 

Desktop must be configured to run as an administrator.


Solution

 

Complete the following steps to configure Desktop to run as an administrator:

  1. Right-click the Desktop shortcut, and select Properties.
  2. On the Compatibility tab, in the Compatibility mode area, select Windows XP (Service Pack 2).
  3. In the Privilege Level area, select Run this program as an administrator.
  4. Click OK.

Technical contact(s)
 

Brian Laberge

Submitted by
  Brian Laberge

Date submitted
 

21 Aug 2007


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