Error Message:

ALE: Media detected on unload ramp, please remove

Media detected on drum, please remove

Applies to:

• Trendsetter_400/800_Proofing

Operator Action:

Remove the media from the unload ramp or drum, and select RESUME or CANCEL IMAGE from the workstaion dialog box. If this problem recurs frequently contact Creo service.

Service Information:

The unload sensor may not be working well. Check the sensor alignment and cabling, and the TEE board. This analog sensor detects the presence of the media during unloading by measuring reflectivity. You can read the sensor using the "proof" command and should see its value jump by at least 300 when media is present on the unload ramp over the sensor.

Service Information:

The sensors can be over-ridden using the "alproof si" parameter. This will allow the machine to operate, but in a much slower and more dangerous manner. In this state, the machine should only be used if absolutely necessary and if it will be fixed very soon. When the sensors are disabled, the machine is running "blind", so it could incur additional damage if used. Use extreme caution.

Cause:

• Media was left on the unload ramp or the drum, or the unlaod sensor is not working properly.

See Also:

• Command: proof
• NVS: alproof si