Product

Creo Feature Licensing

Component

Service Dongle Manager

Symptoms

Service Dongle does not appear in the top part of the Service Dongle Manager main dialog box.

Cause

The dongle is not plugged into the computer, or the dongle is not recognized by the computer.

Solution

If the dongle is plugged in but the computer is not recognizing the dongle, see Troubleshooting Dongle and USB Problems.

Technical contact(s)

Jose Delgado

Submitted by

Michael Joy

Date submitted

12 Apr 2005