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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
| Problem | Solution |
|---|---|
| Controller freezes after exposure. | Shut down and restart the Lotem, using the power switch. |
| GUI takes a long time to boot. | Exit the Lotem application. Rename the laser log through windows explorer. |
| Uncertain if Lotem application is booting. | Press Ctrl+Alt+Del and see if the application is running. If it is, cancel. |
| Perform scan disk every time you start up. |
|
| Expose failed in the middle of the Expose with" Laser Power Error " |
|
| Error message" laser group reduced to 20 working laser diodes".. appears several times per day. | Changed the hp value from the carriage for the light detector from -3 to -2. |
| Expose parameters are not valid | Check that the parameter "IO OBJECTS\ DDB
CARDS\ DDB Card\ Minimum DDB Divider" should be always 1. |
| Drum "run-a-way" bug: | When the MCF board do not startup well, it may cause the drum to "run-a-way". |
| M.C.F load Error followed by C++ Error during start-up. | when there is a problem with one of the actuators
that touch the drum (load and unload grippers and rollers, left and right
balance arm) If one of these components is not at the right position (due to a non working detector, air piston, etc), the system gives the relevant error message but the MCF startup fails and the application crashes. (In previous versions the GUI hangs and no relevant message appeared). |
| Identifying the Windows Image and Bios versions installed on your machine |
Use the following procedure to identify the Windows Image and Bios versions installed on your Lotem |