Troubleshooting - VLF Trendsetter AL Garage Door or Cat Door Fails to Open

Applies to	VLF Trendsetter AL

Machines affected	All machines with a Single Cassette Module installed..

Error Number	None

Component	Garage

Problem	The picker door fails to open/close to allow the picker to entry to the cassette, or the garage door fails to open/close to allow the picker to transport the plate onto the load/unload table.

Causes and Solutions	Cause 1: Door has jammed. Solution (a): Check that the door travels smoothly. Lift the door up and down manually from inside the garage. Make sure that the light seals aren't catching on the door. Solution (b): Check the door for skewing. Solution (c): Check the adjustment on the door torque shaft. Solution (d): Check that the air cylinder on the picker door isn't stuck. Cause 2: Cylinder air supply inadequate Solution: See Diagnosing the air supply. Cause 3: Door sensors have failed Solution (a): Check the sensors for damage or wear. There are 4 sensors: garage door open; garage door closed; picker door open; picker door closed. Solution (b): Check for poor connections or faulty wiring between the sensor and the Genine board. Solution (c): Check for a fault on the Genine 1 board. See VLF Trendsetter AL Genine boards. Solution (d): Check that the firmware is sending the correct signal to the Genine board. Cause 4: Genine board has failed Solution: See VLF Trendsetter AL Genine boards. Cause 5: Faulty connections Solution: Check for poor connections or faulty wiring between the door position sensor and the Genine 1 board. Cause 6: Solenoid has failed Solution:

Causes and Solutions

Cause 1: Door has jammed.
Solution (a): Check that the door travels smoothly. Lift the door up and down manually from inside the garage. Make sure that the light seals aren't catching on the door.
Solution (b): Check the door for skewing.
Solution (c): Check the adjustment on the door torque shaft.
Solution (d): Check that the air cylinder on the picker door isn't stuck.

Cause 2: Cylinder air supply inadequate
Solution: See Diagnosing the air supply.

Cause 3: Door sensors have failed
Solution (a): Check the sensors for damage or wear. There are 4 sensors: garage door open; garage door closed; picker door open; picker door closed.
Solution (b): Check for poor connections or faulty wiring between the sensor and the Genine board.
Solution (c): Check for a fault on the Genine 1 board. See VLF Trendsetter AL Genine boards.
Solution (d): Check that the firmware is sending the correct signal to the Genine board.

Cause 4: Genine board has failed
Solution: See VLF Trendsetter AL Genine boards.

Cause 5: Faulty connections
Solution: Check for poor connections or faulty wiring between the door position sensor and the Genine 1 board.

Cause 6: Solenoid has failed
Solution:

Technical contact	Gordon Andrew
Date submitted	18 May 2000
Date modified

Garage door or picker door fails to open/close correctly