Product

• CS Xpose 1.01.028
• CS Xpose 2.00.064
• Prinergy® 2.x
• Lotem Controller 3.5.1 and 3.6

Platform

Intel, Dell® (all)

Operating system

Windows® 2000

Symptoms

The connection between Prinergy 2.0.x and CS Xpose is down.

Cause

• The SCSI connection.
• The Prinergy JTP connection is down.

Solution

1. First check the SCSI connection.
2. In Prinergy Administrator, stop the CS Xpose or Lotem Quantum JTP, and then, restart the JTP.

See also

Checking the SCSI connection between Prinergy 2.0.x and the Lotem Quantum.

Technical contact(s)

David Weill

Submitted by

David Weill

Date submitted

28 May 2002