Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


The debris hose is disconnected, the cabinet has lost power, or the cabinet lid is not latched properly (error #27014/43014)


Product

 
  • Lotem 400/800
  • Platesetter 3244
  • ThermoFlex
  • Trendsetter 400/800
  • Trendsetter Autoloader
  • Trendsetter NEWS
  • Trendsetter Spectrum
  • Trendsetter VLF
  • Trendsetter VLF Autoloader
  • VLF Platesetter

Machines affected

 

All machines with Firmware 0 or Firmware 1 or Lotem Control Software


Component

 

UDRC (B Configuration), POC Monitor


Error

 

27014/43014:  The debris hose is disconnected, the cabinet has lost power, or the cabinet lid is not latched properly


Symptoms

 

 


Cause

 

The debris collection hose is disconnected or has a hole, or the cabinet has lost power, or the particulate filter (or filter spacer) is installed upside down or is not present, or the lid is not closed, or the spring on the filter detect plunger switch is missing, or the filter detect plunger switch is malfunctioning, or the collection nozzle sensing line may be disconnected, or the nozzle sensing line may be hooked up to the wrong sensor on the TEE board (particulate-only system (POC)), or the sensing port may be plugged with debris.


Solution

 

Cause 1:  The debris collection hose is disconnected or has a hole.
Solution:  Check the debris collection hose connections for large holes or poor connections. Reconnect or replace as necessary. Cause 2:  The cabinet has lost power.
Note:  The green light indicates power to the UDRC relay (power that comes from the device, not from the main power outlet on the wall).
Solution:

  • If the green light on top of the cabinet comes on and then goes off without the blower coming on, check the main power to the cabinet. Make sure that the power cable is plugged in both at the cabinet and at the wall. Check that there is power at the wall receptacle.

    WARNING:  The UDRC runs off 200-240 VAC, so please use appropriate precautions when tracing main power problems.

    The main power connection to the motor (molex connector inside the UDRC motor enclosure) may have come loose. Turn the UDRC upside down and remove the bottom cover to gain access to the motor enclosure.
  • If the green light on top of the cabinet never comes on, the light itself may be burnt out or have a poor connection, or the UDRC relay may be broken.
    1. Reseat the cable connection between the device and the UDRC.
    2. Trace the cables from the green light and check the connections.
    3. Check for voltage on this line when the light should be on.
    4. If the problem still is not resolved, check the relay and replace it if defective. Some disassembly is required to access the relay in the UDRC power box.


Cause 3:  The particulate filter (or filter spacer) is installed upside down or is not present.
Solution:
  1. Check that the particulate filter is placed on the spacer.
  2. Check that the spacer is properly oriented.
  3. Check that the spacer is level.


Cause 4:  The lid is not closed.
Solution:  Ensure that the lid closes securely, without using excessive force.

Cause 5:  The spring on the filter detect plunger switch is missing.
Solution:  Replace the spring (part #59-3845).

Cause 6:  The filter detect plunger switch is malfunctioning.
Solution:  Test the cabling and/or replace the cables (part #10-4939) and filter detect switch (part #15-3431).

Cause 7:  The collection nozzle sensing line may be disconnected.
Solution:  Make sure that the sensing line is connected securely at both ends, between the nozzle and sensor (both are inside the device). Reset the output device to continue.

Cause 8:  On a particulate only system (POC), the nozzle sensing line may be hooked up to the wrong sensor on the TEE board.
Solution:  See the upgrade procedure for the Trendsetter 3244/3230 (Doc #73-3639A). Reset the output device to continue.

Cause 9:  The sensing port may be plugged with debris. When the port is plugged, the sensor stays under vacuum while the system recalibrates, which generates an incorrect offset making the nozzle flow seem low.
Solution:  Remove the collection nozzle and clean it, making sure to clear debris from the small pressure sensing hole (blow air through it).


See also

 

Blower motor failures (error #27014/43014)


Technical contact(s)
 

Doug Jeffery

Submitted by
 

Ryan Hines

Date submitted
 

30 Sep 2003


    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.