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Service Shell 2.5 license expiry lockout


Product

  Service Shell 2.5

Operating system

 
  • Windows 2000


Symptoms

  When you log on to Service Shell in anything other than Administrator mode an expiry notice automatically appears and you are locked out of Service Shell 2.5.

Cause

  Some devices were shipped with Service Shell build 762, where this was a known bug.

Solution

  Check the build version of Service Shell loaded on the device, and if the build number is 762, download the Service Shell 2.5 build available from the Downloads page under Current Service Shell Releases.

Technical contact(s)
 

José Delgado

Submitted by
 

José Delgado

Date submitted
 

01 Dec 2003


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