RSSDaemon

Introduction

SPAWNDAEMON command is used to install the RSSDaemon service on all i386 Intel machines at a site in a single command.

SPAWNDAEMON is the preferred, most efficient method for installing the RSSDaemon.

RSSDaemon is not intended for Alpha systems.

To learn more about RSSDaemon, how it works and what it does, please see the ReadMe.html file in the RSSDaemon directory.

Install

To successfully accomplish this in one shot you'll need the following information before you begin:

1. The user account and password for starting the ARAXI service (Prinergy systems) or use the CreoService account when ARAXI is not available.
2. All server names that require the install.

Here's what to do next:

• Create the directory "\RSSDaemon" at the root of the sytem drive. We are defining the 'System' drive as the same drive where the working \WINNT directory resides.
• Copy the RSSDaemon ZIP file to the \RSSDaemon directory.
• Open a DOS command window (to open a DOS prompt in any Windows click on Start button, then click Run and type CMD and hit enter) and type the following commands and hit 'Enter' after each line:
  C:\>cd\rssdaemon
  C:\>unzip -j rssdaemon*.zip
  C:\>spawndaemon [Account or Domain\Account] [Password] [Severname1 thru Servername6]

The service should show as "RUNNING" for each install, however, it may show "STARTING" or "START_PENDING". If it shows the later of the two then the service hasn't fully started, nothing to worry about yet.

A successful install will look something like this for each server:

16 file(s) copied.
[SC] CreateService SUCCESS
SERVICE_NAME: RSSDaemon
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING (STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
failed to install on ycs648-208
for help run spawndaemon /h

Testing Procedure

This is a quick procedure to test if the RSS is working properly. The steps are:

1. Open a telnet session from a command prompt in your DOS prompt and connect to the server running the RSSDaemon on TCP/IP port 6502. To do this, type the following command in the DOS prompt:
   C:\>telnet IP-address-of-the-server 6502
   Alternately you can use the network name of the machine instead of the IP address.
2. If you see the following message it means that the RSS Daemon is working correctly:
   +OK Remote Support Server Daemon version 0.22 (Server) ready
3. You can close the connection by simply typing exit at the DOS prompt.

Wait a minute! I am having trouble with the install. What do I do?

In our experience the install is pretty much trouble free. We did, however, encounter some issues, and here is the page that will give you more details on how to troubleshoot RSSDaemon installation.

Informing the Response Center

If there were no problems with the install then please email the following information to rss-install@creo.com. If errors were encountered please see the troubleshooting tips below.

NOTE: Please use the same format as below when compiling your email message.

Required fields*

Subject Line: Success: Site Name*, Site ID*, City, State/Prov.
Message Body:
Modem number(s)*
User Logon & Domain(if nec.)*
User password*

Did you install/upgrade Service Shell Host? (Version?)
Did you install/upgrade Service Shell Client? (Version?)

Servername1
IP address*
Network mask

Servername2
IP address*

Special comments regarding RAS or connectivity to this site.