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Sentinel driver conflict with dongle causes Dell servers to lock up


Product

  Dell servers running Windows 2000 or Windows 2003

Symptoms

  Server locks up. Processes used by applications such as Prinergy, Prinergy Evo, and Print Console that use the Sentinel driver to communicate with the dongle, consume large amounts of CPU time.

Cause

  Sentinel driver version 5.41 and 5.42 do not adequately support multiple applications using one dongle.

Solution

  Download the V 7.3.2 driver and update the driver using Installing SafeNet USB Sentinel Driver 7.3.2.

Technical contact(s)
 

Derek Braendel

Submitted by
 

Jose Delgado

Date submitted
 

09 Feb 2007


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