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Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
Diagnostics and Troubleshooting
System Messages (Sorted in Ascending Order)
5000-5200
5200-5400
5400-5600
5700-6800
6800-7000
| Message No. | Description | Suggested Action |
| 5000-5050 | All the errors that are not detailed from this range must be reported to the local support centre and CreoScitex R&D. | |
5002 |
the input file is not an ICF | Check again with the file you want to translate. |
5001, 5003-5009 |
Something is wrong with the ICF | Create a new ICF and retranslate it. |
| 5021, 5022 | problems with resource files | Try to reload version/markers or backup your markers directory |
5100 Expected message not received.
5101 message queue system call error
(5102 - 5104) Error in message queue.
5105 shared memory system call error.
5106 Software error.
(5107 - 5108) Error in shared memory.
5150 Software error.
5155 Another process using the sfl.
Screen Unit (vsp) Messages:
5200 Software error.
5201 Illegal type of vlsi board.
5202 Illegal screen type.
5203 Software error.
5204 Error in creating the screen matrix.
5205 Error in getting the screen parameters.
5207 Vlsi in runnig mode.
5208 Software error.
5209 Error detected by the vlsi during the expose.
5210 Error in vlsi/sfl while trying to catch the busy bit.
5211 Error in vlsi/sfl while trying to release the busy bit.
5212 Error in vlsi/sfl.
5213 Error in vlsi/sfl.
5214 Load of vlsi program failed.
(5216 - 5222) Error in vlsi/sfl.
5223 Error in vlsi/sfl during performing dma.
(5224 - 5227) Error in vlsi/sfl.
5230 The error occurs when the plotter is not fetching data for some
reason, this may be a cable problem (usually not SFL, but connection from the VLSI to
theplotter), or some problem with the machine H/W.
Message No. |
Description | Suggested Action |
| 5433 | - pltConfig_dlg cannot do load Jmach diagostic routine | Try again, the procedure is probably missing, and it has to be copied again - so call Sys Admin |
| 5434 | pltConfig_dlg - cannot do load Jvlsi diagostic routine | Try again, the procedure is probably missing and it has to be copied again - so call Sys Admin |
| 5430 | pltConfig_dlg - cannot open logfile of the diagnostic.. | Try again, either the disk is full, or permissions on the directory are wrong. Go into superuser mode, try to see the state of the disk (df), and also the permission of the directory ($SCI_DIAG$SCI_DIAG/files ...) and if necessary change it with the chmod command. If this too fails again, call Sys Admin |
| 5437 | pltConfig_dlg - cannot read from the logfile | As above - 5430 |
| 5432 | pltConfig_dlg connect to Program Manager | Try again, probably best to exit CDE, reboot the computer, and retry. If it still fails, then there is something fundamentally wrong, so call Sys Admin. |
| 5450-5550 | All the errors that are not detailed from this range must be reported to the local support centre and CreoScitex R&D. | |
| 5476, 5477, 5478 | JobTicket error-the file is empty, does not exist or is missing information | Redo your last sequence. |
| 5491, 5500 | Configuration error- the plotter that is connected is unsuitable for the software definitions | Try to connect up again to the plotter or performa reset |
| 5513 | Attempt to plot a job without any external plotting geometry | Plot in autoArrange, single or create a new job |
| 5519 | Attempt to plot a page with more than one CT | Perform another RIP in composite Mode.. |
| 5527, 5528, 5532 | Screen problems. | Verify that the defined screen is suited to the screen that can be plotted in the plotter |
5700 there is no screen set directory
relevant to screen type or to output device
5750 Unknown expose dialog type
5751 Display error
5752 JT Locked
5753 Read parameter error
5754 write parameter error
5755 Input file's type is not correct
5756 Cant open directory.
5757 excurve directory cant be open.
5758 Tone reproduction directory cant be open.
5759 screen set directory cant be open..
5760 Modify screen is not found.
5761 Config parameter is not found.
5762 Modify screen display error.
5763 Modify screen write error.
5764 Dependics read error.
5765 List screen read error.
5767 List screen file select error.
5768 User abort request error.
5875 Software error
5952 pltRemote - Unknown error from plotter. Type control-E to exit
application. It might be necessary to reboot the plotter. Check the plotter - might need
maintenance.
5997 /8/9 prob in create dir for job/layout/page. check disk space
permission ...
5996 prob. while saving layout - prob with the assign file. Call Lizi
from dialog group
6800 Segmentation fault, fatal software
problem in 'expose' process.
6801 Segmentation fault, fatal software problem in 'pltDc' process.
6802 No memory left.
6804 Software error while handling assign file.
6809 Software Error.
6810 Software Error while handling raster row.
(6812 - 6816) Software error while handling assign file.
6817 Multiple CT`s whithin one page.
6818 Multiple CT`s whithin one page.
6820 Software Error while handling file dimensions
6821 Software Error while handling file dimensions
6822 General Software error.
(6823 - 6828) Software error while handling message queue between
processes.
6829 Software error while handling assign file.
6830 Empty page.
6831 Software error - overlaping elements (perhaps CT`s)
6832 Error in raster color table - missing separation.
6833 Software Error.
6834 Invalid element location in assign file.
6835 Screen Set information error.
6836 Software Error.
6837 Software Error.
6840 Timeout while waitting for plotter to pull data.
(6841 - 6845) Software Error while handling CT`s.
6846 Software error while handling raster resolutions.
6848 Software error while handling dimensions.
(6849 - 6850) Software Error while handling CT`s.
6851 Software Error.
6852 Error loading 'pltDc' process.
6853 Error in exception handling.
6854 pltDc' process does not exit, killing it by force propably SFL
error, busy bit may not be cleard !
6855 error while trying to kill 'pltDc' by force - probably SFL error,
busy bit may not be cleared!