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Installation (F50)
Hardware Installation

Remote Support and Control via Modem

The remote support of this product is carried out via a modem and utilizing communication software. Therefore, a dedicated phone that will also be connected to the modem must be allocated. The modem is connected to the Brisque .

The remote access via a modem enables connection to the customer's Brisque in order to perform technical support directly.

Installation Procedure Outline

  1. Install hardware - connect modem to Brisque..
  2. Configure serial port and modem on the Brisque.
  3. Check modem operation.

Hardware required

Item# Item Description Qty Cat#
1. Modem External Suprafax Modem 1 605A70400
2. Cable RS-232 Sh 9Rec to 25Pl 1 504L41518

Modem Installation Procedure

  1. Connect the cable (Cat#504L41518) 25-pin side to the modem and to the 9-pin side (COM 2) on the Brisque as shown in Figure 1-5. F-50 Rear view).
  2. Connect the power cable from the modem to a power source and connect the dedicated telephone line to the modem (refer to Figure 1-16. Modem Connections - Schematic View).
  3. Connect the dedicated telephone line to the modem, as shown Figure 1-16. Modem Connections - Schematic View.

Note: Proceed with the installation even if there is no dedicated telephone line available.

modcon2.gif (5067 bytes)
Figure 1-16. Modem Connections - Schematic View


Modem Configuration

New_hrd1-1.gif (297 bytes) Ensure that the modem is properly connected (COM2), then power on the Modem and the Brisque (Power up the Brisque, refer to Powering Up the Brisque).

To Configure the Modem

  1. At the prompt type : cd $SCI_UTILS and press Enter.
    Type cd modem and press Enter.
    Type
    brisque_inst_modem and press Enter.
  2. After a few seconds the following message appears:
  3. tty1 Available

    (The number next to the tty may be 0 or 1).
    If you receive a message other than Available, press ^c, return to the beginning of this section.

  4. The following message appears on the screen.
  5. Connecting to /dev/tty1, speed 38400.
    The escape character is ^\ (ASCII 28) followed by c to get back, or followed by ? to see other options.

  1. Type in the following (there may not be a prompt, and you may not see what you type!):
    at&f1
    and press Enter.
    OK
    is returned.
  2. Type in ate0v0q1s0=2&w&v and press Enter.
    The following screen appears:

Modem3.gif (13824 bytes)


Exit Procedure

When you have finished the modem configuration use this procedure to exit.

  1. Type ^\ (CTRL+Backslash).
  2. Type c (do not press Enter).

Note the message on the screen.
Make sure your modem displays AA on the front panel.


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