Product

• Brisque^® Serve 4
• Timna

Platform

• 44P–170—Hammerhead
• 6F1—Condor
• F50

Operating system

IBM^® AIX^® 4.2.1, 4.3.3

Symptoms

The position of archive volumes in jukebox is incorrectly reported.

Solution

Perform the following steps:

1. Check the SQLtrans.err log file for any database errors related to the inventory reporting. If there are related errors, run oncheck -cID directmgr -y.
2. If errors are found, correct them.
3. Using sdsm_out.sh ;mon.sh, open the reporting messages to your terminal.
4. Run the problematic slot inventory via nwadmin or using the proper sequence (exactly as appears).
   For example: nsrjb -j jbx1 -I -f/dev/rmt0.1 -S4-4
   (refer to this Inventory document).
5. Check if the reporting from managerLS to the database is correct. If not, proceed to step 6.
6. Verify that the latest BS version is installed. Type:
   lslpp -l | grep Timna
Timna.informix.obj 4.0.37.0 COMMITTED informix
Timna.manager.obj 4.0.37.0 COMMITTED Timna manager
lslpp -l | grep Upd
Upd_BS4_FileTrak_OSX.obj 4.0.13.0 COMMITTED Upd_BS4_FileTrak_OSX
Upd_Fiber_Channel.obj 4.0.17.5 COMMITTED "Update_Fiber_Channel"
Upd_ZeroId_BS_4037.obj 4.0.37.1 COMMITTED Upd_ZeroId_BS_4037
7. Use nsrwatch to verify that the latest Legato 6.1.3 version is installed.
8. Verify that the /backup/bin/nsrjb script is correct. It should be:
   ls -la /backup/bin/nsrjb
-rwxr-xr-x 1 root system 4996 Jun 18 2003 /backup/bin/nsrjb
9. Use nsrjb -Cv to verify that Legato reflects the correct slot status. If it does not, try to remove the jukebox definition and recreate it. Then run the jukebox inventory, as explained in the Legato document.
10. If the problem is still not resolved, there could be inconsistency in the database tables. Refer the problem to your database specialist.

Technical contact(s)

Lev Weissman

Submitted by

Lev Weissman

Date submitted

29 Sep 2005