Error Number: 15382


Error Message:

ALE: receiver on drum


Applies to:

  • Trendsetter_400/800_Proofing

Operator Action:

This error should not be seen under normal machine operation. First look in the machine and remove any media that is stuck on the drum. Then select the RESUME or CANCEL IMAGE button from the workstation dialog box. If the problem persists, call Creo service.


Service Information:

If there is any media on the drum, remove it and continue. If the drum is clear, then, with the "proof" command, check that the vacuum sensor in the drum is working properly. Load some receivers and donors and verify that the thresholds set in "proof dvrt" and "proof dvct" are correct.


Cause:

  • Before unloading a carrier from the drum the machine checks the vacuum of the drum to ensure that there is no receiver on the drum. If the machine detects a recevier on the drum, then it suspends instead of unloading the carrier. The problem is due to a piece of media on the drum or a faulty drum vacuum sensor.

See Also:


Go to CTP Firmware Error Index Page

Go to CTP Firmware Error Search Page

Go to CTP Firmware Main Page


Creo CTP F/W Error Code Documentation / ctp_firmware@creo.com / Updated: Tue May 14 20:01:42 2002 PST