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Thermal 2 Errorcode: [03524] Failure configuring the focus driver

Error details | Troubleshooting information

Thermal2 Errorcode: [03524] Failure configuring the focus driver
Thermal2 Errorcode
[03524] Failure configuring the focus driver

Service Information Failure configuring the focus driver.

Due to limitations of the Thermal 1.0 / 1.7x interface, the number of error codes that can be returned to the host are limited. Enabling the error translation level for the system subsystem will display a more specific error.

Note that the parameters that are being configured include the following:
  • The media thickness ( from the system parameter )
  • The surface reflectivity ( from the system parameter )
  • The receiver gain ( from an NVS parameter )
  • The surface depth ( from the system parameter )
  • The focus mode ( from an NVS parameter )
  • The drum speed ( from the system parameter )
  • The drum diameter ( from the system parameter )
  • The swaths to learn ( from the system parameter )
  • The total swaths ( from the system parameter )
  • The swaths to hold ( from the system parameter )
  • The image DPI ( from the system parameter )
  • The SCLK's per revolution ( from the system parameter )
  • The SCLK's per image ( from the system parameter )
  • The LEC shadow ( from the system parameter )
  • The TEC shadow ( from the system parameter )
  • The focus laser mode ( from an NVS parameter )
  • The bidirectional flag ( from the system parameter )
  • The gapless flag ( from various system parameters )
  • The seam offset ( from the system parameter )
  • The seam width ( from the system parameter )
  • The carriage speed ( from the system parameter )

Operator Action Call service.

Causes
  • A combination of system parameters and / or NVS parameters is invalid.
  • The stroke clock from the host cannot be detected by the focus driver.
  • A hardware problem is causing an initialization failure.
  • A safety fault is preventing the focus laser from turning on.
  • Firmware error that will occur during firmware development and testing.

Related Documents COMMAND: sys parm access <index> (disable|enable)
COMMAND: sys parm [<index> <value>]
COMMAND: vbs enable (<subsystem>|all) <level>

Applies to: THERMAL2
Modified: Fri Apr 20 13:24:45 2007
Updated: Thu Jul 17 02:31:35 2008
Module: SYS

Troubleshooting information

Possible cause

  

When you change media, mode, and so on, the focus system checks all its parameters. If any of these parameters are incorrect, then this error, 03524, appears. This is a generic error that has many possible causes, including:

  • Drum not ready or not turned on
  • Focus learn failure
  • A parameter may have an incorrect value (ds, sr, image size, clamp shadow, dpi, and so on)
  • There may be a safety problem

Suggested action

  
  1. Run NVSDump.spt, then run parmcheck.spt. Investigate any parameters listed in amber or red.
  2. Turn on verbose for the SYS and FOC subsystems. Type the commands
    TH2> vbs enable sys 3
    TH2> vbs enable foc 7
  3. Inspect the verbose readout and determine the cause of the focus driver failure. Troubleshoot as needed.

Related Procedure(s)

  

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