See the Installation page for the Japanese translation of the Universal Debris Removal Cabinet (UDRC) Site Preparation Guide.

See the Reference page for the simplified Chinese translation of the Universal Debris Removal Cabinet (UDRC) Operator Guide.

When you return a head, make sure that you remove the debris nozzle, airjet bar, and any mounting hardware before you ship it. Any hardware from the debris removal system must be reinstalled on the new head.

If you encounter a head that is missing the airjet plate (TH2 head on TS NEWS), or any part of the debris removal system, order a replacement part immediately.

For part numbers, see Parts/tools.

See the Installation page for Dutch, French, German, Spanish, Italian, Swedish, and Chinese versions of the Universal Debris Removal Cabinet (UDRC) Site Preparation Guide.

This troubleshooting item has been updated because the debris blower motor introduced in FCO CA06163 (100 label #5) has a higher flow that causes the nozzle pressure to exceed the maximum value set in the firmware. See Cause #5 in the troubleshooting item posted on the Troubleshooting page for the solution.

Links for the Fuchs debris removal system used on ThermoFlex^® Mid and Narrow have been added to the Parts/tools, Maintenance, Procedures, and Reference pages.

A new UDRC blower replaces the old blower (part number 15-3252) that burned out too fast. Order kit 512-00252A that includes a cable (220-01041A) and the new blower (376-00040). This is a next failure FCO and is posted on the FCOs page.

UDRC-BF and UDRC-LF are replaced on ThermoFlex Wide devices with the UDRC-BP with external venting as the default. See the UDRC parts page and UDRC FCOs page for details.

To access the document, see the Upgrades page.

On some replacement Morgan cabinet filters (55-0691) the bottom may be missing. These filters will not be effective. Inventory will be corrected but you should check to make sure there is a bottom in any of these filters that you replace in Morgan cabinets. For a photo, see 55-0691 on the parts page.

Please order the proper strain relief clamp (part number 16-3687) to make sure that the power cord stays plugged into the UDRC. Install the clamp on your next visit (do not make separate trip or service call for it).

For more details, refer to the Miscellaneous hardware page of the Parts/Tools section of this site.

Instructions for upgrading Lionel board firmware on a UDRC-L unit have been added to Firmware Upgrades: Backing up and restoring MCE, MPE, PDB, LIONEL, and GENINE boards, which is posted on both the Procedures and Control/Settings pages.

Frequently-asked questions (FAQs) about emissions and ventilation related to imaging of thermal media have been compiled and are available on the Reference page. The document is intended for both Creoites (sales and service) and customers.

Recently there have been an unusual number of blower failures in UDRC cabinets. Product Development is asking engineers to complete a one-page questionnaire and return it with a defective blower, so that we can better analyze the problem. The questionnaire is posted on the Troubleshooting page and on the Blowers page.

The two UDRC site preparation documents (73-3724A for UDRC-B and 73-3725A for UDRC-L) have been merged into one document and updated with the latest requirements. The new Site Preparation Guide (725-00089A) is posted on the Installation page.

The UDRC Operator Guide (part number 03-4200C) has been translated into Dutch, Finnish, French, German, Italian, Japanese, Spanish and Swedish. See the Reference page for details.

A foam kit has been designed that will muffle UDRC noise when installed around the blower. All UDRC units shipped from Production are now equipped with this foam. See FCO CA00626 for details on installing the kit in the field.

Some blower motors do not tolerate the maximum rated voltage well. If the supply voltage is 240VAC, these motors may fail and must be returned to Creo. See the troubleshooting note for details.

It is important to prevent debris accumulation on the final lens of a TH1.x head. If you have a device that cannot accept a debris removal cabinet (part number 02-4468A), install the air jet plate field service upgrade kit (order part number 512-00059A) to minimize debris accumulation.
For the air jet plate installation procedure, download the Air Jet Plate Installation Procedure, or refer to the Installation page of this site.

At the next PM visit, check the strain relief on the power cord. If the strain relief is fully tightened but the power cord can still be pulled out, replace the strain relief with new part #16-3687. If there are no strain relief components on the power socket at all, install part #16-3687. See FCO CA01187.

Now that UDRC units are being installed on all output devices, customers may be concerned about emission levels from CTP imaging and/or the extra ventilation requirements introduced with the debris removal system. FAQs have been prepared to help the Creo Sales force answer questions. See FAQ: Emissions and ventilation related to imaging of thermal media, posted on the UDRC Safety page.
These FAQs are for internal use only. Do not give them directly to a customer.

If the Trendsetter 4/8 Page, Trendsetter AL, or Trendsetter Spectrum device is unable to communicate with the UDRC-LC (chemistry-free option), or an error of a possible leak or blockage in air flow is reported, the Lionel board should be hard reset. For details, see UDRC-LC on the Troubleshooting page.

Help is now available for solving UDRC errors 27007/43007, 27015/43015, 27022/43022, 27025/43025, and 27028/43028. See the Troubleshooting page for details.

There is now a single UDRC-BP upgrade kit, 02-4468, for all devices. To order the UDRC-BP for a Trendsetter 400/800/News/VLF or for a Lotem 400/800, fill out the 02-4468 order form and e-mail it to Order Management at UDRC.Order@creo.com.

Do not use this form to order the UDRC-BF, -LF, or -LC, or to order filters or other parts for UDRC servicing. Information on these parts is available on the UDRC Parts page.

All Trendsetter devices (MPE and MCE) are now shipped with a UDRC for debris removal, except for Trendsetter NEWS and Proofsetter Spectrum.

An explanation of the differences between the four UDRC models (BP, BF, LC, LF) is available on the Overview page.

A guide is now available that describes NVS parameter values for debris removal, including a firmware sequence flowchart. See the Control/Settings page.

A problem with vacuum leaking between the lid and canister on Morgan cabinets has been fixed by modifying the gasket on top of the replacement filter. See the Troubleshooting page for details.

Processless has been changed to Chemistry-Free - internal documents will be renamed on next revision.

The UDRC parts listing has been expanded and updated. See the Parts page.

ECO E740 includes a UDRC-LC upgrade kit for Trendsetter 400/800 and installation/upgrade procedure. UDRC parts page also updated.

A new procedure for determining whether your 1.x thermal head can accept a debris nozzle is available on the Procedures page, along with an updated list of procedures for installing and maintaining nozzles.

The UDRC parts listing has been expanded and updated. See the Parts page.

Some customers find the UDRC too noisy. The UDRC kit now includes longer hoses and cables so that the unit can be placed farther away from the device operator. See the attachment kits (11-1068B and 11-1069B) on the UDRC Parts page for information.

A Site Preparation & Requirements document (73-3725A) is now available for the UDRC-L. The L configuration of the UDRC adds a chemical filter and safety features to the base (B) configuration. The UDRC-B Site Preparation document has also been updated and re-issued under a new document number (73-3724A). See the Installation page for links to the documents.

A major revision has been completed to the UDRC operator manual (03-4200B), moving it from beta to full production. See the User Guides page.

Life Before Debris Removal - Photos are now posted that show how debris can accumulate in an output device when there is no debris removal system. See the Drawings-Photos page.

The Imaging System Airborne Emissions Assessment Protocol has been updated and posted on the Safety page.

This site has been newly created to document the Debris Removal System. It describes the UDRC and Morgan cabinets, and provides upgrade procedures and safety instructions. Use the menu links on the left to navigate through the site.