![]()
Home | Contact Us | Submit Troubleshooting Info | Search | Help
Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
![]() |
For product overview, status, and specifications, see the Overview page. |
Quick help: Cant find your favourite links? More...
Specifications are on the Overview page.
Troubleshooting information is on the Troubleshooting page.
Manuals are on the Reference page.
15 Jul 2008: Slow-start air regulator More...
Trendsetter AL devices with serial number TG0459 and higher use a slow-start air regulator (part number 500-06015A). AL devices with lower serial numbers will continue to use 55-1220A, as will all Trendsetter 400/800 and ContinuousLoad devices.
09 Jul 2008: Outrigger upgrade procedure for rotator unload table More...
Instructions are now available for installing the optional outrigger pin upgrade on the rotator unload table of Trendsetter AL, CL, and NEWS devices with serial numbers lower than TG0536 and NG0364.
Go to Outrigger upgrade procedure for rotator unload table on the Procedures page for the upgrade procedure.
Go to Rotator unload table outrigger assembly update: June 2008 on the Overview page for a description of the outrigger pin feature.
03 Jun 2008: GMCE Controlled Release 3.2 More...
Trendsetter
400/800 Controlled Release GMCE 3.2 is posted on the Control/Settings page.
Go to the Trendsetter 400/800/NEWS GMCE Controlled Release 3.2 Readme/Release Notes for more information.
02 Jun 2008: Update: Rollout of outrigger assembly for rotator unload table More...
Beginning with serial numbers TG0536 and NG0364, Trendsetter AL, CL, and NEWS devices are shipping with a new outrigger pin feature installed on the rotator unload table. On Trendsetter AL and CL devices, the outriggers allow the automatic unloading of small plates that would have to be unloaded manually without this feature. On Trendsetter NEWS devices, this feature enables the automatic unloading of one or two broadsheet plates on rotator unload tables.
Go to Rotator unload table outrigger assembly update: June 2008 on the Overview page for more information.
09 May 2008: Revised specifications More...
Go to the Overview page for technical specifications that apply to Trendsetter III AL devices starting at serial number TG0536.
24 Apr 2008: FCO CA14960: Unload table button-style panel upgrade More...
For machines on which the unload table panels are badly worn and causing unload problems, FCO CA14960 replaces the worn panels with new, more durable button-style panels. This FCO has a priority of Next Failure.
Go to FCO CA14960 on the FCOs page.
22 Apr 2008: GMCE Controlled Release 3.1 More...
Trendsetter
400/800 Controlled Release GMCE 3.1 for GMCE Trendsetter 400/800 base, Autoloader, ContinuousLoad, News, and NX is posted on the Control/Settings page.
Go to the Trendsetter 400/800/NEWS GMCE Controlled Release 3.1 Readme/Release Notes for more information.
22 Apr 2008: Additional script for MCE Controlled Release 5.4 and 5.5 More...
This firmware upgrade script is required because the version on the CR CD is not compatible with the TH 1.7 firmware.
Go to the MCE CR 5.4 and MCE CR 5.5 pages.
31 Mar 2008: Reminder: Ensure that GMCE firmware verbosity settings are set correctly More...
For GMCE Trendsetter output devices in the field, ensure that the firmware verbosity is set to a level that is high enough to provide log files with enough useful information for general troubleshooting, but not so high that it affects throughput. Typically, the following verbosity levels are recommended:
vbs user service vbs eng mdh mpc
To help diagnose specific problems, you may need to increase the verbosity to provide more information in the device logs. Use the settings in this table as a general guideline:
| Problem area | Verbosity setting |
|---|---|
| Plotting | vbs debug mpc |
| Loading/unloading of plates | vbs debug mdh |
| Head | vbs debug dtl ehi him |
| Licensing | vbs debug cfl |
| Safety loop | vbs debug sst |
For more information, refer to the GMCE firmware release notes included with the Controlled Release installed on the output device. Go to the Controlled Releases section of the Control/settings page.
26 Mar 2008: FCO CA13418: EMC fix for Trendsetter AL, CL, and NEWS with TH1.7 head More...
FCO CA13418 provides an EMC fix for Trendsetter AL, CL, and NEWS devices with TH1.7 thermal imaging heads. This fix suppresses high broadband emission leakage from the Meanwell power supplies and the drum servo amp. This FCO has a priority of Next PM.
Go to FCO CA13418 on the FCOs page.
14 Mar 2008: FCO CA09835: V-belt drum drive safety cover upgrade More...
FCO CA09835 installs a safety cover over the drum drive V-belt and pulleys to prevent pinch and entrapment accidents. This FCO applies to TMCE Trendsetter output devices with serial numbers TM1017 to TM1081 (Trendsetter 400/800 base, AL, and CL) and NM538 to NM588 (Trendsetter NEWS). These machines were manufactured and shippped to the field when the drum drive V-belt was first introduced, but before the safety cover was added in production. This FCO has a priority of Next Visit.
Go to FCO CA09835 on the Base Trendsetter 400/800 FCOs page.
04 Mar 2008: MCE Controlled Release 5.5 More...
Trendsetter 400/800 Controlled Release MCE 5.5 for MCE Trendsetter 400/800 base, Autoloader, ContinuousLoad, and Spectrum is posted on the Control/Settings page. MCE CR 5.5 should only be used to provide support for Windows 2003 and Windows XP. See the Trendsetter MCE Controlled Release 5.5 Readme/Release Notes for more information.
19 Feb 2008: Check drum drive V-belts for wear during next site visit More...
On the next visit to any site with a Trendsetter output device that uses the drum drive V-belt, inspect the area around the motor pulley for debris and other signs of belt wear (see example photo ). If necessary, perform the V-belt alignment and tensioning procedure.
Go to Aligning and tensioning the drum drive V-belt on the Base Trendsetter 400/800 Procedures page.
TechPlanet DVD Version 7 N.1—15 Feb 2008
13 Feb 2008: FCO CA13403: Locking "picker move" solenoid valve upgrade More...
FCO CA13403 is a mandatory safety upgrade for all Trendsetter NEWS and Trendsetter Autoloader output devices. It replaces the two-position "picker move" solenoid valve with a three-position valve that prevents sudden unexpected movement of the picker assembly when the compressed air supply is cut off and then re-energized. This FCO has a priority of Next PM.
Go to CA13403 on the FCOs page.
13 Feb 2008: Procedure: Aligning the autoloader using the alignment jigs More...
After installing the picker upgrades from FCO CA13213, check and correct the autoloader alignment. This procedure guides you through the alignment steps using new jigs that mount on the engine side plates.
Go to Aligning the Autoloader using the Alignment Jigs on the Procedures page.
13 Feb 2008: FCO CA13213: Picker reliability upgrade More...
FCO CA13213 is a mandatory picker reliability upgrade kit for all MPE, MCE and GMCE Trendsetter NEWS and Autoloader output devices. This FCO has a priority of Next PM.
Go to CA13213 on the FCOs page.
19 Dec 2007: Revised: Trendsetter III visual reference guides and the Trendsetter safety guide now include UDRC information More...
The updated documents are available in English, German, Spanish, French, Italian, Japanese, Dutch, Polish, Swedish, and Simplified Chinese.
Go to the Reference page.
04 Dec 2007: Plate Loading Position Guide for Trendsetter 400/800 III More...
Starting with serial number TG0421, there are four registration blocks on the drum. This document describes how to determine the loading position for different plate sizes and use the plate alignment labels to mark the position(s) on the plate bay.
Go to Plate Loading Position Guide for Trendsetter 400/800 III on the Procedures page.
27 Nov 2007: GMCE Controlled Release 3.0 More...
GMCE Controlled Release 3.0 for GMCE Trendsetter 400/800 III base, Autoloader, ContinuousLoad, NX, UHR, and NEWS supports production hardware changes that include a universal drum for Trendsetter 400/800 III and Trendsetter NEWS, and autoloader reliability improvements. New features and fixes are described in the Trendsetter 400/800/NEWS GMCE Controlled Release 3.0 Readme/Release Notes.
Go to Trendsetter 400/800/NEWS-GMCE Controlled Release 3.0 on the Control/Settings page.
TechPlanet DVD Version 6 N.3—01 Nov 2007
12 Oct 2007: Operator Onsite Training Checklist for Trendsetter 400/800, AL, CL, and NEWS More...
The “Operator Training” appendices have been removed from the installation procedures for GMCE Trendsetter NEWS and Trendsetter 400/800 III and replaced with a separate checklist. After installing one of these GMCE output devices, use this checklist to train the operators and leave a copy onsite for future reference.
Go to Operator Onsite Training Checklist for Trendsetter 400/800, AL, CL, and NEWS on the Installation page.
01 Oct 2007: Updated: Specifications More...
Kodak Remanufactured Solutions (KRS) Trendsetter 3230/3244 (TS3) devices are no longer available.
Go to the Overview page for the specifications on models that are currently offered.
01 Oct 2007: Trendsetter MPE Autoloader Controlled Release 3.0 More...
See the Trendsetter MPE Autoloader CR3.0 Release Notes for information on new features and fixes. A service dongle is mandatory for this CR.
Go to the Control/Settings page.
28 Sep 2007: Procedure: Corrective action for loose carriage flex-tube setscrew More...
The production facility recently shipped several GMCE Trendsetter 400/800, AL, CL, and NEWS output devices that require a corrective procedure to prevent image artifacts. During your next site visit, reinstall the setscrew that fastens the thermal head carriage to the flex tube.
Go to Corrective procedure for loose carriage flex-tube setscrew on the Base Trendsetter Procedures page.
04 Sep 2007: Troubleshooting: PSRM error 100164: Fail to open file map More...
Security settings in Windows XP cause this PSRM error. A DCAPI patch (2.0.6.30) is available for Trendsetter 400/800/NEWS GMCE
Controlled Release Version 2.3 running on Windows XP systems.
Go to the troubleshooting item or the Control/settings page for the installer.
16 Aug 2007: Procedure: Securing the setscrews on the unload table traveler stepper motor More...
Recently, some GMCE Trendsetter AL, NEWS, and CL output devices have been shipped without Loctite adhesive applied to three setscrews in the unload table traveler stepper motor assembly. If not corrected, this problem can cause the unload traveler to slip and reach incorrect positions or stall completely. This problem should be corrected on the next site visit or PM.
Go to the Procedures page for a document containing the serial numbers of the affected devices and instructions for properly securing the setscrews.
26 Jul 2007: Updated: Measuring engine, picker, and table actuator times and adjusting actuators More...
The procedure for measuring engine, picker, and table actuator times and adjusting actuators has been updated. It now lists revised actuator times and tolerances for all Trendsetter 4 and 8-page devices (400/800 base, AL, CL, and NEWS).
Go to Measuring engine, picker, and table actuator times and adjusting actuators on the Trendsetter AL Procedures or Base Trendsetter Procedures page.
05 Jul 2007: Troubleshooting: TH1.7 “head crash” during startup of GMCE output device (error #44835) More...
When a GMCE output device with a TH1.7 thermal imaging head is starting up, the following error message may be reported:
*** HEAD CRASH DETECTED ***
C HIM: Fatal head fault occurred: 44835
*** Unsolicited Message 44835 Fatal
[THC:all retries failed on chnl 1]
This message does not indicate that the head has actually crashed, and it can safely be ignored.
Go to the troubleshooting item on the Base Trendsetter Troubleshooting page.
27 Jun 2007: GMCE Controlled Release 2.3 More...
Trendsetter 400/800/NEWS-GMCE Controlled Release 2.3 for GMCE Trendsetter 400/800 III base, Autoloader, ContinuousLoad, NX, and NEWS is an update to GMCE CR 2.2. It introduces support for Flexcel NX media on the Trendsetter NX Narrow/Mid imager, and allows the use of a larger standard plate size on Trendsetter NEWS devices. The only components that have been updated since CR 2.2 are the Trendsetter and NEWS license definition files and the TS-400-800-III_GMCE-NEWS.ini file. This CR can only be installed on GMCE devices.
Go to Trendsetter 400/800/NEWS-GMCE Controlled Release 2.3 on the Control/Settings page.
26 Jun 2007: Revised procedure: Unload table plate-eject settings More...
The “Adjusting eject speed and distance” procedure has been revised and renamed. It now includes GMCE/TMCE information and the procedure for setting the unload table traveler’s travel limit.
Go to Adjusting the unload table plate-eject settings on the Procedures page.
21 Jun 2007: Troubleshooting: Unload table moves up before plate has completely left the table, skewing plates on processing line More...
If the unload table moves up before the plate has fully left the table, this can skew the plate and cause problems on the processing line. The solution is to adjust the exit velocity paramater of the traveler stepper motor so that it is just slightly slower than the speed of the processor infeed.
Go to the troubleshooting item on the Troubleshooting page for details.
13 Jun 2007: Trendsetter AL TMCE/GMCE FRU locator available More...
The Trendsetter AL TMCE/GMCE FRU locator is a new tool for visually locating information about field replaceable units, such as pneumatic cylinders, boards, motors, switches, and so on.
Go to the Parts/tools page.
TechPlanet DVD Version 6 N.2—01 Jun 2007
01 Jun 2007: Revised procedure: Adjusting the autoloader load table assembly to avoid on-plate image skew problems More...
The Load table adjustment procedure for Trendsetter AL and NEWS devices has been revised with new photos and instructions for eliminating on-plate image skew problems. It has been posted on the Procedures page.
16 May 2007: FCO CA11580: MPE Picker Up and Down Sensor Upgrade More...
A new picker up down sensor kit (part number 518-02218A) for MPE devices has been created because the optical reflective sensors currently used in Trendsetter MPE Autoloader and NEWS devices are not reliable. See FCO CA11580 on the FCOs page for the kit details and procedure. This is a next failure FCO.
24 Apr 2007: Safety alert for field engineers: Picker mechanical energy hazard More...
This safety alert, sent to the Product Support News mailing list and posted on the Safety page, is to advise you of a hazardous situation that can arise on GMCE or TMCE Trendsetter Autoloader or NEWS devices if you work on the picker assembly in the up position while the safety interlock override (SIO) key switch is in the Interlock Override position. Under certain circumstances, the picker will move down forcefully after a two-minute timeout, potentially causing injury to any body parts in its path. To avoid this situation, do not use the SIO key switch when working on the picker. See the safety alert for more information.
30 Mar 2007: MCE Controlled Release 5.4 More...
Trendsetter 400/800 Controlled Release MCE 5.4 for MCE Trendsetter 400/800 base, Autoloader, ContinuousLoad, Spectrum, and Auctus is posted on the Control/Settings page. MCE CR 5.4 includes support for new SCON firmware for MCE, PDB, and GENINE Boards. This CR can only be installed on MCE devices with a service dongle and MCE CR 5.0 or later. See the Trendsetter MCE Controlled Release 5.4 Readme/Release Notes for more information.
05 Mar 2007: GMCE Controlled Release 2.2 More...
Trendsetter 400/800/NEWS - GMCE Controlled Release 2.2 for GMCE Trendsetter 400/800 III base, Autoloader, ContinuousLoad, and NEWS is posted on the Control/Settings page. GMCE CR 2.2 includes support for Trendsetter NEWS 200, migration support for Trendsetter NEWS from TMCE to GMCE, and Print Console 4.8.1 software. This CR can only be installed on GMCE devices.
TechPlanet DVD Version 6 N.1—22 Feb 2007
05 Feb 2007: Translated and rebranded installation test procedure checklist and site preparation guide posted More...
Translations of the Trendsetter 400/800 III Installation Test Procedure Checklist and Trendsetter Autoloader Site Preparation Guide with the latest Kodak corporate branding are available on the Installation page. They include revisions for GMCE and removal of the Spectrum option.