Troubleshooting

This is information about Windows NT 3.51.

See the TechPlanet home page for Product Alerts sent to customers.

Choose a keyword to go to troubleshooting or other technical information associated with it.

Blue Screen crashes (BSODs)

See also the Installation page.

• Blue screen crash: Mac Services directory corrupted
• Blue screen crash with stop code: 0x00000058 – FTDISK_INTERNAL_ERROR
• Blue Screen Crashes (BSODs): 10-Step Cleaning Process for NT 3.51
  This document covers basic driver upgrades for systems exhibiting Blue Screen Crashes (BSOD). This pertains to Alpha Servers running NT 3.51.
• Blue Screen Crashes (BSODs) Action Plan
  This document represents the actions taken when a BSOD occurs.
• Blue Screen Crashes (BSODs): Enabling Crash Dumps
  This document describes how to set up your system to caputre crash dumps from a blue screen for an Alpha 2100/A running NT 3.51.
• Verifying and Collect Crash Dumps (for RC and Service Personnel)
  This document is targeted to RC or Service on how to analyze and collect crash dumps.

Chkdsk

• Chkdsk registry key information

cloning

• SID # on NT platforms—potential problems with cloning

Disk Administrator

• Disk Adminstrator cannot always save disk configuration

disk fragmentation

• Measuring disk fragmentation on your server

drivers

• Where are WFS drivers for Alpha NT 3.5, 4.0?

Emergency Repair Disk

• Creating an Emergency Repair Disk (ERD)

host names

• Cannot resolve host names

installation

mirror/shadow drives

• Computer will not boot from mirror/shadow drive

printing

• Disabling Print Notification dialog boxes

RAS

• RAS performance problems

registry

• Searching remote registries

security

• Overcoming user ID conflicts

service packs

• Determining what service pack a system is running

startup

• Can’t figure out why application is auto-launching at startup
• During powerup test, system stuck at Read Test (Alpha systems only)
• Problems starting executables