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Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS
A Field Change Order (FCO) contains only the information from an Engineering Change Order (ECO) that relates to service. It lists the problem, its solution(s), what products and components are affected, the service priority, any procedures that need to be done in the field, parts and tools needed, and the date of release.
ASAP | FYI | Next visit | Next failure | Next PM
| FCO | Date Posted | Description | Service Actions | Priority |
|---|---|---|---|---|
| none |
| FCO | Date Posted | Description | Service Actions | Priority |
|---|---|---|---|---|
| CA08908 | Mar 2006 | Thermal overload protection added to MCU motor | All MCUs must have a thermal cut-off switch installed to the power control circuit for the motor. Approximate time to perform this upgrade is one hour.
Kit: 512-00330A. Procedure: MCU Motor Thermal Upgrade |
Next visit |
| CA04999 | Jul 2004 | Picker arm support strut does not lock | Install kit 512-00184A. See FCO CA04999 for installation instructions. | Next visit |
| CA00433 | May 2003 | Carriage drive board 10-3761B has been failing in the field due to bad connector contacts and other reasons. The board has been redesigned for the MCU, SCU, L-conveyor and RS-conveyor, and released as P/N 503C01525B-E. Only +48V safe is supplied to the new board; +5V, +/-12V, and +24V are no longer needed. | Upgrade applies to machines before serial #B807 only. Replace the old carriage drive board (10-3716B or C) with the new board (503C01525B). As well as replacing the board itself, the power and motor cables must be replaced because two connectors on the board have been changed.
512-00038 BOM (MCU/SCU kit) 512-00047 BOM (L/RS conveyor kit) Note: The first 20 devices do not have a detachable umbilical cable between the base machine and the MCU/SCU. At those sites, use a different upgrade kit: 512-00053 BOM (MCU/SCU kit, pre-umbilical)) Carriage Drive Board Upgrade Procedure |
Next visit |
| E889 | Aug 2002 | The two MCU latch pins (57-8278A) on each cassette (50-1801A), one at the front and one at the back, may come loose. | Remove the M8x30 SHCS screws (52-3133) that hold the pins and apply Loctite 262.
50-1801A photo 50-1801A drawing see page 5: item 110, pins; item 220, screws |
Next visit |
| E723 | Aug 2002 | On PDB 10-4112G-B and earlier, the resistors are too close to the board surface and have a small chance of causing a fire. | Remove four of the resistors from the PDB on the next visit. See FCO E723 for details. | Next visit |
| E540 | Jun 2002 | MCU jog button panels (10-4736B) are being labelled with Caution and Cassette Override Panel labels. | Apply labels 74-3358A and 74-3359A to machines up to BA079. Remove the MCU back panel, clean the surface of the jog button panel with iso alcohol, let it dry, then apply the two labels.
Photo of label location |
Next visit |
| E496 | Nov 2001 | Adding ground cable to Autoloader power box (inside cassette unit) | Upgrade all machines in the field. Machines
BA059 and BA076 and after have this ECO implemented.
Procedure | Upgrade kit 05-2035 BOM |
Next visit |
| E465 | Oct 2001 | MCU Safety board cable, 10-4703A, fix.
(adapter 10-5064A and board 10-4697B) |
Details in FCO E465
Upgrade kit 05-2033 BOM Affected machines: BA003-006, 009, 011-018, 020-022, 026, 028, 030, 032, 034-041, 043-046, 048-062 |
Next visit |
| E407 | Oct 2001 | Regulator tube upgrade to improve reliability | Details in FCO E407
Upgrade kit 05-2031 BOM Upgrade all machines prior to BA070. |
Next visit |
| E318 | Sep 2001 | Resistive brake upgrade | Upgrade kit 11-1013 BOM
Procedure 73-3669A Upgrade all machines up to and including BA069. |
Next visit |
| E229 | May 2001 | Replace all Genine boards (10-4227C) and PDB boards (10-4112G) due to power supply instability problems | Upgrade kit 05-0224 BOM
Upgrade all machines up to and including BA048 with the latest version Genines and PDBs. |
Next visit |
| E008 | Mar 2001 | Electrical safety improvements | Retrofit kit 50-2029
Upgrade all machines up to and including BA024. All machines have been upgraded as of July 2001. |
Next visit |
| D969 | Feb 2001 | Replace all Genine and PDB boards. | This FCO is obsolete. Please see E229 for latest requirements. | Next visit |
| E163 | Mar 2001 | New SSR added to old MCU/SCU components. | Upgrade kit for MCU, 05-0220 BOM
Upgrade kit for SCU, 05-0221 BOM All machines have been upgraded as of July 2001. |
Next visit |
| FCO | Date Posted | Description | Service Actions | Priority |
|---|---|---|---|---|
| CA03424 | Mar 2004 | On 5880 machines, the p-door may sometimes slam against the table when the table is in the up position, even though the p-door has fixed orifices to control its open/close sequences. |
Service needs to order only three items from kit 518-00617A BOM:
 
|
Next failure |
| CA01198 | Nov 2003 | Eight SSR units (on machines BA026 to BA033) were built with a fixed safety cover over the rollers. The design was changed to allow the operator to open the cover and clear paper jams. Two upgrade kits (R-L, L-R) have been created to upgrade the eight SSR units from fixed covers to opening covers. |
Upgrade the eight units to the opening cover.
|
Next failure |
| CA01744 | Jul 2003 | Older slip sheet bins (non-GT SSR) may fail to reset the counter properly if the MPE firmware is upgraded to V2.0. The new firmware is looking for a bag sensor that was introduced on the GT SSR bin. The recommended action is to revert to MPE firmware 1.18 until the next firmware release is available, which will fix the problem. However, a few sites may need to use MPE firmware V2.0 (to support V2.8 speed imaging, P33 imaging, the Delicate Media (DM) Picker option or the Processor Interface option). |
Install the SSR bag sensor
|
Next failure |
| CA01359 | June 2003 | On Genine boards, there is not enough thermal transfer on the stepper driver chip. Thermal compound has been added to the chip. |
Replace Genine board 10-4227C with 10-4227D. |
Next failure |
| E968 | May 2003 | The pneumatic rotary actuators for the slipsheet picker have been losing torque due to internal leakage. The type and size of speed control orifice has been changed to double the exhaust rate and eliminate inlet restriction. |
Replace the slip sheet picker (wedgemaster) rotary actuator speed controls.
Machines from serial number BA108 (B727) on have the version E SS picker installed. |
Next failure |
| CA00855 | Apr 2003 | For machines BA001 to BA0050 only, the table vacuum may not be capable of holding large plates on the table during the load/unload sequence. The table active cups assembly was designed to solve this problem, and is now installed on all production machines. Upgrade priority for machines BA001 to BA0050 should be given to sites that run very large plates. |
Table Active Cups Upgrade Procedure Order 2 kits:
|
Next failure |
| E450 | Feb 2003 | Rollers on slip sheet unit wear out due to abrasion from slip sheets | When the SSR rollers fail at sites with high plate throughput, replace the entire unit with the new GT SSR unit (see upgrade kits below). At sites with low plate throughput, just replace the roller assembly (57-7720C) in the existing slip sheet bin. All machines manufactured from serial number BA105 are shipped with the GT compactor SSR.
Installing the GT SSR Unit: upgrade procedure | upgrade kit 510-00017A (L-R) BOM or 510-00018A (R-L) DWG | photos and theory Roller replacement: 57-7720C SS bin pinch roller assembly drawing 57-7720C |
Next failure |
| E897 | Oct 2002 | Plate sensors on load ramp, load table, and unload table lose connection due to fretting on the contacts between the cable and sensor. Replacement high flex cables have more reliable connectors. Sensors must be replaced in case of corrosion caused by previous connectors. | Kit #512-00006. See Replacing Sensors and Cables - FCO E897 for procedure. | Next failure |
| E725 | Jul 2002 | The relays on the MCU Safety Interface Board have a vent on the top of their casing. When cleaning solution gets into these holes it corrodes the relay contacts, causing unreliable operation. | Replace MCU Safety Interface Board 10-4697B with the new version, 10-4697C, which has sealed relays. Board functionality will be unchanged.
10-4697C Schematic |
Next failure |
| E628 | Feb 2002 | Improve reliability of slipsheet picker 50-1743 by replacing O-rings with lower friction bushings, and selecting a more aggressive tooth design to prevent belt skip. | Replace slipsheet picker with new FRU 50-1743D-A BOM | Next failure |
| E449 | Nov 2001 | Opto sensor 10-4273 is unreliable | Replace with new sensor 10-4733. No cable changes necessary.
See the Sensors & Switches page for details on where used. |
Next failure |
| C161 | May 1998 | Large ‘slugs’ of oil in the air lines can get past the filters and damage the device. | Install optional Oil Trap system 10-3765A.
Instructions |
Next failure |
| FCO | Date Posted | Description | Service Actions | Priority | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CA01783 | Aug 2003 | Release of customer Quick Reference Guides in multiple languages | Visual Quick Reference Guides are now available in English, French, German, Italian and Japanese. These charts show operators how to clean the edge detection strip and plate roller, empty the slip sheet bin, replace the air intake filter and compressed air supply filters, load the MCU or SCU, and image a plate in either manual or bypass mode. The English version of the charts is posted on the Reference page.
At the next PM visit, provide a Quick Reference Guide to any customer who does not yet have one:
|
Next PM | ||||||||||||
| E299 (2) | Sep 2001 | Rear safety panel upgrade | Upgrade kit 05-0237 BOM
Procedure 73-3676A Upgrade all machines up to and including BA062. |
Next PM | ||||||||||||
| E297 | Jul 2001 | Replace and add safety loop cables (10-4993A & 10-4921B) | Replacing Safety Loop Cables
Upgrade kit 05-2034 BOM Machines affected: BA004, 5, 12-14, 16, 18-20, 26, 27, 29-32, 35, 37, 39, 41, 43, 44-50,52, 55, 57, 59, 60 & 61. |
Next PM | ||||||||||||
| E256 | Feb 2002 | 1.The slipsheet picker (wedgemaster) 'up'
sensor is not reliable.
2.The slipsheets are occasionally not deposited into the pinch roll unit. |
Upgrade kit 05-2027 BOM
Procedure Upgrade all machines up to and including BA054. |
Next PM | ||||||||||||
| E204 | Feb 2002 | Enhanced safety features required for the front guard rail, the edge of the table, and the S-conveyor | FCO E204
Install the new safety panels from kit 05-0190 BOM Affects 23 machines up to and including BA053. |
Next PM | ||||||||||||
| E140 | Feb 2002 | An air pressure gauge is required to assist in troubleshooting customer air supply. | Install gauge assembly 50-2369A BOM
photo Upgrade all machines up to and including BA053. |
Next PM | ||||||||||||
| E014 | Feb 2002 | Alignment verification tools | FCO E014
Store the alignment verification tools in the back of the Trendsetter VLF. Upgrade kit 50-2437 BOM |
Next PM |
| FCO | Date Posted | Description | Service Actions | Priority |
|---|---|---|---|---|
| CA02406 | Dec 2003 | To pick sensitive media without scratches, a Delicate Media (DM) picker has been designed. The field upgrade kits will be added to the price sheet and will only be available through Order Management (not Service Logistics). | Kits: 518-00415A (L-R) BOM or
518-00416A (R-L) BOM (obtain from Order Management) Procedure: Delicate Media (DM) Picker Field Upgrade, 725-00113A-A-PR01 |
FYI |
| E260 | Oct 2003 | Introduction of processor interface / external device interface (EDI) board | The EDI board has been designed as a method of communicating with a customer's plate processors. The EDI kit will be added to the price list as an option. Note that not all processors will be capable of interfacing through the EDI board. See the Upgrades page for kits and procedure. | FYI |
| CA00232 | Feb 2003 | VLF devices have been added to the configurable BOM for UDRC-BP, 02-4468A, originally designed only for TS 400/800/NEWS and Lotem 400/800. Upgrade kits 05-0156 and 05-2042 are now inactive. | Fill out the UDRC-BP order form and e-mail it to Order Management to get the correct parts kit. | FYI |
| E358 | Sep 2001 | Picker pcup arm upgrade | Upgrade kit 05-0238 BOM
Procedure 77-0166 Upgrade machines up to and including BA065, as required. |
FYI |
| E228 | Oct 2001 | Compactor assembly updated | None | FYI |
| E299 (1) | Sep 2001 | Replace fixed guard rail extensions with hinged ones. | Upgrade kit - tbd
Upgrade any machine up to and including BA065, as required. |
FYI |
| E261 | Aug 2001 | External alarm upgrade | Applies only to machines serial #B598 and older. Newer machines are shipped with external alarm capability installed.
Upgrade kit 50-2436 BOM External Alarm Kit Assembly Procedure |
FYI - at customer request only |
| E227 | Aug 2001 | Table Upgrade to new machines only. Arborite darts redesigned to prevent plate skew. | FYI |
