Home | Contact Us | Submit Troubleshooting Info | Search | Help


    Output | Software Solutions | Proofing | Color, Screening and Calibration | Scanning | Digital Photography | Consumables | POS


Xpo Home Page

 

Product Support News Expand/collapse all news items


TechPlanet DVD Version 7 N.2—10 Jul 2008

02 Jun 2008: Troubleshooting: In Xpo for Magnus 800, Magnus 400 Quantum, and Lotem Quantum Family, jobs fail with SCSI driver error 5175 on Dell 2900 workstations More...

Go to Application problems on the Troubleshooting page.

28 May 2008: Procedures: Creating log files when there are problems with Xpo 3.2 for Magnus 800, Magnus 400 Quantum, and Lotem Quantum Family More...

Go to the Procedures page for an updated procedure for version 3.2.

28 May 2008: Kodak Xpo 3.2.41 for Magnus 800, Magnus 400 Quantum, and Lotem Quantum Family has been released to EP. More...

Go to Installers in the Downloads page for the Xpo_3.2.41_M800_M400Q_LQ.zip and the Xpo 3.2 for Magnus 800, Magnus 400 Quantum, and Lotem Quantum Family Installation Guide. Go to Updates in the Downloads page for Xpo 3.2.41 Update 02. For additional documentation about this release, go to the Reference page. For updated workflow diagrams, go to the Connectivity page.

26 May 2008: Downloads: TIFF Assembler Plus 2.5.22 installers for Macintosh and Windows are available More...

Go to the Downloads page.

25 May 2008: Procedures: Creating log files when there are problems with ThermoFlex TIFF FE 3.2 More...

Go to the Procedures page for an updated procedure for version 3.2.

25 May 2008: Kodak ThermoFlex TIFF FE 3.2.41 has been released to EP. More...

Go to Installers in the Downloads page for the Xpo_3.2.41_TTFE.zip and the ThermoFlex TIFF FE 3.2 Installation Guide. Go to Updates in the Downloads page for ThermoFlex TIFF FE 3.2.41 Update 02. For additional documentation about this release, go to the Reference page. For updated workflow diagrams, go to the Connectivity page.

23 Mar 2008: Troubleshooting: In Xpo, When you send a TIFF file to a Lotem 400 Quantum platesetter with a 2400 dpi head, the job fails More...

Go to Application problems on the Troubleshooting page.

19 Mar 2008: Troubleshooting: In Prinergy or Prinergy Evo, the Device Resolutions setting in the Render area of the process template is empty More...

When you create a final output process template in Prinergy or Prinergy Evo, the Device Resolutions setting in the Render area is empty. Go to Application problems on the Troubleshooting page.

17 Mar 2008: Procedures: Creating log files when there are problems with Xpo 3.2 More...

See Creating log files when there are problems with Xpo 3.2 on the Procedures page.

17 Mar 2008: Xpo 3.2.41 for Magnus 400/Lotem 400 Xpose is released to EP More...

Xpo 3.2.41 installer is available on the Downloads page. The Xpo 3.2 for Magnus 400/Lotem 400 Xpose Release Notes and the Xpo 3.2 for Magnus 400/Lotem 400 Xpose Help System are available on the Reference page. Installation procedures are available in the Xpo 3.2 for Magnus 400/Lotem 400 Xpose Installation Guide on the Installation page.

TechPlanet DVD Version 7 N.1—15 Feb 2008

TechPlanet DVD Version 6 N.3—01 Nov 2007

28 Oct 2007: Procedures: Setting Up a Non-Administrator User in Xpo Software technical bulletins More...

Go to the Procedures page for the Setting Up a Non-Administrator User in Xpo on Windows Server 2003 Technical Bulletin and the Setting Up a Non-Administrator User in Xpo on Windows 2000 Server Technical Bulletin.

28 Oct 2007: Downloads: Update 01 for Xpo 3.1.55 is available More...

Go to the Downloads page.

16 Oct 2007: Troubleshooting: MCE connection fails on Dell PE2900 workflow workstations More...

To avoid MCE connectivity problems on Magnus 800, Magnus 400 Quantum, and Lotem Quantum platesetters, replace the SCSI board.
Go to communication on the Troubleshooting page.

20 Sep 2007: Troubleshooting: ThermoFlex TIFF FE 3.1.51 does not support Microsoft Windows Server 2003 More...

For a solution, go to the Troubleshooting page.

20 Sep 2007: Update for ThermoFlex TIFF FE 3.1 on Microsoft Windows Server 2003 operating system More...

To install update Xpo3.1.51.Supp2003.zip, go to the Downloads page.

16 Sep 2007: Troubleshooting: Job fails at the beginning of the exposure process with error 1450 More...

For a solution for Lotem 800/Lotem 400, go to this Troubleshooting page. For a solution for ThermoFlex TIFF FE, go to this Troubleshooting page.

10 Sep 2007: Troubleshooting: In Prinergy or Prinergy Evo, the Device Resolutions setting in the Render area of the process template is empty More...

When you create a final output process template in Prinergy or Prinergy Evo, the Device Resolutions setting in the Render area is empty. See this item under Application problems on the Troubleshooting page.

09 Sep 2007: Update for Xpo 3.1 on a Dell PE2900 server with a TSP board More...

To install update Xpo3.1_TSP_DellPE2900.zip, go to the Downloads page.

02 Jul 2007: Xpo Configurations document More...

The Xpo Configurations document is available on the Overview page of all Xpo products.

24 Jun 2007: Xpo 3.1.55 for Magnus 400E released to EP More...

Xpo 3.1.55 for Magnus 400E installer is available on the Downloads page. The Xpo 3.1.55 for Magnus 400E Release Notes is available on the Reference page. Installation procedures are available in the Xpo 3.1.55 for Magnus 400E Installation Guide on the Installation page. The product description can be found on the Overview page.

20 Jun 2007: Xpo 3.1.55 for Magnus 800/400Q and Lotem Quantum Family installer More...

Xpo 3.1.55 for Magnus 800/400Q and Lotem Quantum Family installer is available on the Downloads page. The Xpo 3.1.55 for Magnus 800/400Q and Lotem Quantum Release Notes is available on the Reference page. Installation procedures are available in the Xpo 3.1.55 for Magnus 800/400Q and Lotem Quantum Installation Guide on the Installation page. The product description can be found on the Overview page. Connectivity to output devices and relationships to other products can be found on the Connectivity page. The escalation process for this product can be found on the Escalation page.

TechPlanet DVD Version 6 N.2—01 Jun 2007

17 Apr 2007: Downloads: Update 02 for Xpo 3.1.42 replaces the previous Update 01 More...

Update 02 for Xpo 3.1.42 software for Magnus 400/Lotem 400 Xpose and for Xpo 3.1.42 for Lotem 800/Lotem 400 is available. This update replaces the previous Update 01 and provides an improved solution to the same problem where the Xpo software stops responding after platesetter failure. Find details on this problem and instructions for installing the update on the Xpo for Magnus 400/Lotem 400 Xpose site, and on the Xpo for Lotem 800/Lotem 400 site.

22 Mar 2007: Troubleshooting: Xpo, Prinergy, and Prinergy Evo jobs fail with SCSI error on Magnus 800/400Q and Lotem Quantum More...

After the plate is loaded, Xpo, Prinergy and Prinergy Evo jobs fail with SCSI error on Magnus 800/400Q and Lotem Quantum platesetters because of an old SCSI driver. To install a new driver, see this item under Configuration on the Troubleshooting page.

12 Mar 2007: Downloads: Update 01 for Xpo 3.1.42 More...

Update 01 for Xpo 3.1.42 software for Magnus 400/Lotem 400 Xpose and for Xpo 3.1.42 for Lotem 800/Lotem 400 is available. This update solves the problem where the Xpo software stops responding after platesetter failure. Find details on this problem and instructions for installing the update on the Xpo for Magnus 400/Lotem 400 Xpose site, and on the Xpo for Lotem 800/Lotem 400 site.

TechPlanet DVD Version 6 N.1—22 Feb 2007

22 Feb 2007: Troubleshooting: Xpo 3.1.42 for Lotem 800/400 does not support Windows Server 2003 More...

This version of Xpo does not support Windows Server 2003. After installing the Xpo software, you need to install Xpo3.1.42.Supp2003.zip. Find this item under Windows Server 2003 on the Troubleshooting page.

22 Feb 2007: Troubleshooting: First job from Xpo 3.00.79 for Magnus 800/400Q and Lotem Quantum fails after starting the platesetter More...

When you start the platesetter, the first job that is submitted from Xpo 3.00.79 for Magnus 800/400Q and Lotem Quantum fails because of a SCSI problem. To solve the problem, install Xpo3.00.79_SCSI.zip. Find this item under Configuration on the Troubleshooting page.

22 Feb 2007: Troubleshooting: Xpo 3.00.79 for Magnus 800/400Q and Lotem Quantum does not support Windows Server 2003 More...

Xpo 3.00.79 for Magnus 800/400Q and Lotem Quantum does not support Windows Server 2003. After installing the Xpo software, you need to install Xpo3.00.79_2003.zip. Find this item under Windows Server 2003 on the Troubleshooting page.

14 Feb 2007: TIFF Assembler Plus 2.0 is now in EP More...

TIFF Assembler Plus 2.0 has been released to EP. Find the product description on the Overview page. Additional information on this release can be found in the ThermoFlex TIFF FE 3.1.51 and TIFF Assembler Plus 2.0 Release Notes on the Reference page.

14 Feb 2007: Kodak ThermoFlex TIFF FE 3.1.51 is now in EP More...

Kodak ThermoFlex TIFF FE 3.1.51 has been released to EP. Find the product description on the Overview page. Xpo_3.1.51_TTFE.zip is available and can be found together with the ThermoFlex TIFF FE 3.1.51 and TIFF Assembler Plus 2.0 Release Notes under Installers on the Downloads page. An updated ThermoFlex TIFF FE 3.1 Installation Guide can be found on the Installation page. Additional documentation on this release can be found on the Reference page, including ThermoFlex TIFF FE 3.1 online help, Using Media Report with ThermoFlex TIFF FE, and training presentations.

News archive

    Copyright © 2005 Creo Inc. All rights reserved. Confidential. Back to top.