Poor image quality is obtained when you use ThermoFlex TIFF FE software to expose offset plates on ThermoFlex Hybrid platesetter, because the ThermoFlex TIFF FE software is not updated with the offset plate parameters. Find a solution under Application problems on the Troubleshooting page.

This product is currently is currently in Beta. The product description can be found on the Overview page. Additional information on this release can be found in the Xpo 3.1.42 for Lotem 800/Lotem 400 Release Notes that is posted on the Reference page. The Xpo3.1.42_Lotem400and800FH.zip can be found on the Downloads page. Installation procedures can be found in the Xpo for Lotem 800/400 Installation Guide on the Installation page. Connectivity to output devices and relationships to other products can be found on the Connectivity page. Additional product documentation can be found on the Reference page. The escalation process for this product can be found on the Escalation page.

Xpo 3.1.42 for Magnus 400/Lotem 400 Xpose has been released to EP. Find the product description on the Overview page. Xpo3.1.42_Magnus400_Lotem400Xpose.zip is available and can be found together with the Xpo 3.1.42 for Magnus 400/Lotem 400 Xpose Installation Guide under Installers on the Downloads page. An updated Xpo 3.1.42 for Magnus 400/Lotem 400 Xpose Release Notes can be found on the Reference page.

ThermoFlex TIFF FE 3.00.83 has been released to EP. Find the product description on the Overview page. Xpo_3.00.83_TTFE.zip is available and can be found together with ThermoFlex TIFF FE 3.00.83 Release Notes under Installers on the Downloads page. An updated ThermoFlex TIFF FE 3.1 Installation Guide can be found on the Installation page.

When installing ThermoFlex TIFF FE and TIFF Assembler Plus software, error messages related to Aladdin device driver appear. Find this item on the Troubleshooting page.

Prinergy/Prinergy Evo jobs (GDAPI workflow) are incorrectly displayed in Xpo, although the jobs were successfully exposed. To solve the problem, install Xpo3.00.79_Fail_End_Expose_Patch.zip. Find this item under Application Problems on the Troubleshooting page.

Xpo3.00.82_Magnus400_Lotem400Xpose.zip and Xpo_30.00.82_Upd01.zip are available on the Downloads page. The Xpo 3.1.42 for Magnus 400/Lotem 400 Xpose Release Notes and an updated Xpo 3.0 for Magnus 400/Lotem 400 Xpose Help System are posted on the Reference page. The Xpo 3.1.42 for Magnus 400/Lotem 400 Xpose Installation Guide is posted on the Installation page.

Error message “Cannot load non-device interface, Magnus 800F” when trying to start Xpo software. Find a solution under Application Problems on the Troubleshooting page.

Error message “Access is denied” when adding an Xpo hot folder. Find the possible causes and their solutions under Workflow on the Troubleshooting page.

Error message “Cannot find hotfolder.ans file” during Xpo installation, and you cannot start the software. Find a solution under Installation on the Troubleshooting page.

A WebEx session describing ThermoFlex TIFF FE and/or TIFF Assembler Plus will be conducted once a month. Find details under WebEx on the Reference page.

The Xpo 3.00.79 for Magnus 800/400Q and Lotem Quantum Family Release notes and Xpo for Magnus 800, Magnus 400 Quantum, and Lotem Quantum Family Help System are posted on the Reference page.

Xpo for Magnus 800/400Q and Lotem Quantum Family was released to EP. The product description can be found on the Overview page. Installation procedures can be found in the Xpo 3.00.79 for Magnus 800/400Q and Lotem Quantum Installation Guide on the Installation page. Connectivity to output devices and relationships to other products can be found on the Connectivity page. The escalation process for this product can be found on the Escalation page.

The ThermoFlex TIFF FE for ThermoFlex Mid/Narrow Devices - Getting Started, ThermoFlex TIFF FE for ThermoFlex Wide and Trendsetters NX Devices - Getting Started, and TIFF Assembler Plus - Getting Started illustrate the getting started sequence when using the software. These items are posted under Getting started on the Reference page.

Although it is installed, Copydot Toolkit cannot be launched from ThermoFlex TIFF FE launchpad. Find a solution under Application problems on the Troubleshooting page.

Xpo for Magnus 400/ Lotem 400 Xpose 3.00.68 does not support the Lotem 400 Xpose device because of an incompatibility problem with Windows NT.

Two technical bulletins: Using the TIFF Assembler Plus Software With ThermoFlex Mid/Narrow Devices and Using the TIFF Assembler Plus Software With ThermoFlex Wide Devices are posted under Technical bulletins on the Reference page.

Xpo for Magnus 400/Lotem 400 Xpose (version 3.00.68) has been released to EP. Xpo3.00.68_Magnus400.zip is available under Installers on Downloads page. Updated Xpo 3.0 for Magnus 400/Lotem 400 Xpose Help System and Xpo for Magnus 400/Lotem 400 Xpose Release Notes are posted on the Reference page. An updated Xpo for Magnus 400 / Lotem 400 Xpose Installation Guide is posted on the Installation page.

TIFF Assembler Plus has been released to EP. The TIFF Assembler Plus update for ThermoFlex TIFF FE ( TIFFAssemblerPlusUpd.zip ) and its TIFF Assembler Plus Update readme can be found on the Downloads page. An updated TIFF Assembler Plus 1.0 Release Notes is posted on the Reference page.

ThermoFlex TIFF FE has been released to EP. xpo_3.00.68_TTFE.zip is available and can be found together with ThermoFlex TIFF FE 3.00.68 release notes under Installers on the Downloads page. An updated ThermoFlex TIFF FE 3.1 Installation Guide can be found on the Installation page, and an updated ThermoFlex TIFF FE 3.0 online help can be found on the Reference page.

The Xpo 3.0 for Magnus 400/Lotem 400 Xpose Help System and Xpo for Magnus 400/Lotem 400 Xpose Release Notes are posted on the Reference page.

TIFF Assembler Plus is currently in Beta, and is supplied with the ThermoFlex TIFF FE software for all ThermoFlex configurations. The product description can be found on the Overview page. The TIFF Assembler Plus 1.0 Release Notes and the TIFF Assembler Plus Online Help are posted on the Reference page. The troubleshooting item: Error: “Failed to start the Aladdin device driver” on Windows XP with SP2 is posted on the Troubleshooting page.

Running the application in simulation mode is used when you do not have a connected device or a TSP cable. Running the application in simulation mode can be used when the application is open or when you cannot open the application. Both procedures are posted on the Procedures page.

Xpo for Magnus 400/Lotem 400 Xpose is currently in Beta. The product description can be found on the Overview page. Installation procedures can be found in the Xpo for Magnus 400 / Lotem 400 Xpose Installation Guide on the Installation page. Connectivity to output devices and relationships to other products can be found on the Connectivity page. The escalation process for this product can be found on the Escalation page.

ThermoFlex TIFF FE version 3.00.37 is released and can be found together with the ThermoFlex TIFF FE Release notes under Installers on the Downloads page.

ThermoFlex TIFF FE version 3.00.36 has been released to EP. Find an updated ThermoFlex TIFF FE 3.1 Installation Guide on the Installation page.

New plate sets do not appear in ThermoFlex TIFF FE application. Find a solution to this problem under Application problems on the Troubleshooting page.

When you do not have an IP address for the ThermoFlex device, you can open the application in simulation mode. Find this item on the Procedures page.

How to create log files when there are application problems can be found under Application problems on the Troubleshooting page and on the Procedures page.

During configuration, the TSP cannot be detected and the configuration fails. Find this item under Configuration on the Troubleshooting page and on the Procedures page.

ThermoFlex TIFF FE 3.0 online help. To start the help system, extract the zip file and double-click 'index.htm'. This item can be found on the Reference page.

ThermoFlex TIFF FE version 3.00.36 is currently in Beta. The product description can be found on the Overview page. Installation procedures can be found in the ThermoFlex TIFF FE 3.1 Installation Guide on the Installation page. Connectivity to output devices and relationships to other products can be found on the Connectivity page. The escalation process for this product can be found on the Escalation page.