CS Xpose Troubleshooting - Prinergy to Lotem Connectivity

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communication problems

• In CS Xpose, a Job sent from Prinergy fails and the error message “Media is missing” appears (26 Jan 2004)
• The connection between Prinergy 2.x and CS Xpose 1.01.028 or later is down
• Checking the SCSI connection between Prinergy 2.x and the Lotem Quantum

error messages

• Jobs fail in CS Xpose with “System fail in SCSI adapter driver” or “Job aborted by host” error message

hot folders

• Hot folder conflicts exist between Prinergy 2.1 and CS Xpose

log files

• Creating a CS Xpose engine log file
• Creating a Prinergy to Lotem Quantum communication log file
• Creating CS Xpose log files - CS Xpose 1.01.028 Update #2 improves log files (06 Aug 2003)

media sizes

• Prinergy 2.x does not read new media sizes from PC Controller

PPD

• Incorrect media height and width values in PPD

punch

• The Lotem 400 Quantum punch no longer works after upgrading from Prinergy 2.0 to Prinergy 2.1.08

registry keys

• How to remove CS Xpose registry keys

scsi problems

• Checking the SCSI connection between Prinergy 2.x and the Lotem Quantum
• SCSI driver in Prinergy workstation (submitting jobs via CS Xpose) stops Lotem Quantum from imaging

tiff files

• Creating Spectrum Matchprint output process plans for output to CS Xpose has changed in Prinergy 2.1

See also

• Lotem 800 II troubleshooting
• Lotem 400 Quantum troubleshooting
• Prinergy 2.x troubleshooting