After installing Symantec Endpoint Protection version 11, you may experience a number of problems with AFP connections from Mac OS 9.

For details, see the Troubleshooting page.

Some Kodak Preps digital imposition software templates can cause the Zip process on the server to fail.

For details, see the Troubleshooting page.

When you select Cut sheet in the output from PDF process template and output to DCS, the cut sheet selection is not used. This troubleshooting item explains how to fix the problem

For details, see the Troubleshooting page.

When you run the Kodak Prinergy Evo Client software on Apple Mac OS X 10.5 (Leopard), some features in Prinergy Evo may not work as expected. Prinergy Evo 4.1 will officially support Mac OS X 10.5.

For details, see the Troubleshooting page.

With certain combinations of linescreen and resolution, lines per inch (lpi) may be significantly lower than what you requested in the Kodak Prinergy Evo process template.

For details, see the Troubleshooting page.

The Tamper Protection feature in Symantec AntiVirus can block the Prinergy Evo Client software from connecting to the server.

For details, see the Troubleshooting page.

New Kodak^® Prinergy^® Evo™ web-based training is available on the Reference page.

The Kodak^® Prinergy^® Evo™ software does not work on one or more Apple^® Macintosh^® computers, even though the Prinergy Evo Server software is running and the client software works properly on Microsoft^® Windows^®. For details, see the Troubleshooting page.

Two utilities to help customers migrate from Kodak^® Brisque^® software to Kodak Prinergy^® Evo™ software are no longer in beta and have been updated to production status (version 4.0.6.0). Delete the beta version (the scripts and the .exe file) and install this version to take advantage of the new features and fixes. The first utility converts Brisque dot gain curves to Harmony curves. The second utility converts Iris spot colors to a format that can be imported into Prinergy Evo software. Accompanying these utilities are draft procedures that explain how to use the software. These files are available on the Migration from Brisque page.

It is available on the Connectivity page.

New files and folders may not appear in mounted SMB shares on a Apple^® Macintosh^® computer. For details, see the Troubleshooting page.

When starting the Kodak^® Prinergy^® Evo™ Client software on the server computer, the Connect to a Prinergy Evo Server dialog box displays no servers or the local server is not listed, even though the Prinergy Evo Administrator is started and is running. For details, see the Troubleshooting page.

The Kodak^® Prinergy^® Evo™ software does not work on one or more Apple^® Macintosh^® computers, even though the Prinergy Evo Server software is running and the client software works properly on Microsoft^® Windows^®. For details, see the Troubleshooting page.

This troubleshooting item describes how the Workflow Manager fails three times and the Kodak^® Prinergy^® Evo™ Server software stops. On the Prinergy Evo server computer, you may see an alert about JWorkflowManagerD from the Prinergy Evo icon in the Microsoft^® Windows^® notification area of the desktop. For details, see the Troubleshooting page.

A new Product Bulletin explains the difference between a software maintenance update and a software upgrade for Kodak^® Prinergy^® Evo™ software. It is available on the Installation page.

The Kodak^® Prinergy^® Evo™ System Administration Guide includes the latest technical information, screen shots, and conceptual diagrams. This document, which uses the new Kodak template, will be translated into French, Italian, German, Spanish, Simplified Chinese, and Japanese. It is available on the Reference page.

This troubleshooting item describes how four or more Kodak Copydot job ticket processors (JTPs) on some Kodak^® Prinergy^® Evo™ systems can cause the fourth JTP to fail to start. For details, see the Troubleshooting page.

This troubleshooting item describes how Kodak Xpo™ software needs to be updated so that it will run properly on Microsoft^® Windows Server^® 2003 operating system. For details, see the Troubleshooting page.

This troubleshooting item describes why the back surface of a sheet set may appear in the queue before the front surface. For details, see the Troubleshooting page.

There are two new utilities that will help customers migrate from Kodak^® Brisque^® software to Kodak Prinergy^® Evo™ software. The first utility converts Brisque dot gain curves to Harmony curves. The second utility converts Iris spot colors to a format that can be imported into Prinergy Evo software. Both utilities are still considered beta software. Accompanying these utilities are some draft procedures that explain how to use the software. All of the files are available on the Migration from Brisque page.

This troubleshooting item describes how the Kodak^® Magnus™ platesetter will not image two plates at a time when using Kodak^® Prinergy^® Evo™ software. For details, see the Troubleshooting page.