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A Field Change Order (FCO) contains only the information from an ECO that relates to service. It lists the problem, its solution(s), what products and components are affected, the service priority, any procedures that need to be done in the field, parts and tools needed, and the date of release.
ASAP | FYI | Next visit | Next failure | Next PM | See also
| FCO | Date Posted | Description | Service Actions | 100 Label # | Priority |
|---|---|---|---|---|---|
| CA04191
see Note |
07 Jun 2004 | Product Safety Alert: Replace
plate bay door hinges and struts with kit number 512-00129A. Applies to NM208 and lower Note: Rollout of this FCO is being co-ordinated within the regions as kits are available.
|
See Replacing plate bay door hinges and gas struts
procedure.
These hinges and struts are installed on devices with serial numbers starting at NM209 and SA906 (except 912 or 913). |
3 | ASAP |
| D788 | Sep 2000 | Part # 18-3243, a rubber boot insulator, is a safety hazard and must be replaced with part # 18-3355. | See FCO
D788 and the procedure
Order kit #05-0166. |
1 | ASAP |
| FCO | Date Posted | Description | Service Actions | 100 Label # | Priority |
|---|---|---|---|---|---|
| CA09835 | Mar 2008 | Add a safety cover over the drum drive V-belt and pulleys to prevent pinch and entrapment accidents. Applies to TMCE Trendsetter output devices with the drum drive V-belt that were shipped prior to the introduction of the safety cover (serial numbers TM1017 to TM1081 for Trendsetter 400/800 base, AL, and CL, and NM538 to NM588 for Trendsetter NEWS). | Install upgrade kit #512-00365A. Upgrade procedure Related procedure: Aligning and tensioning the drum drive V-belt |
23 (TMCE Trendsetter 400/800 base, AL, and CL) 28 (TMCE Trendsetter NEWS) |
Next visit |
| CA08748 | Jan 2007 | Upgrade to improve the dual-bay option in the
following areas: • Add a cylinder sensor to sense the position of the NELA stop cylinder • Add an extension tap to enlarge contact area of switch stop block • Add pneumatic contact switches and modify the pneumatic plumbing to improve the reaction of the clamp cylinder and stop block cylinder. • Upgrade to the latest MCE firmware |
Order kit number 512-00322A. Perform the upgrade procedure. | 34 | Next visit |
| CA08946 | Dec 2005 | Update 1 for Trendsetter NEWS Controlled Release MCE 4.1. This update reduces the unload table hold current of the traveller motor to prevent the motor from overheating. It also provides fixes and enhancements for NEWS devices with the following options: |
See Trendsetter NEWS Controlled Release MCE 4.1, Update 1. | N/A | Next visit |
| CA06879 | Jun 2005 | The MCE board’s I/O for the home-side load ramp sensor has a 100 kilohm pull-up, while the I/O for the away sensor has a 10 kilohm pull-up. This can result in the I/O for the home load ramp plate sensor being less sensitive than the I/O for the away load ramp plate sensor and failing to measure plate length accurately. Applies to NM383 and lower |
Order kit 512-00297A. Add a short adapter cable with a 10 kilohm resistor in parallel between pin 1 and pin 2 to the home load ramp plate sensor cable. See procedure. | 25 | Next visit |
| CA06076 | Dec 2004 | IDC connector on MCE device unload table stepper motor cable makes poor connection, causing cable to overheat. | Replace cable 10-4855A-A with latest version. See details. | 18 | Next visit |
| CA04962 | Nov 2004 | Obsolete. Replaced by FCO CA06076. | |||
| CA05160 | Sep 2004 | FCO CA00752 introduced a new carriage driver
board (503C01525B), which has a switching power supply that generates a
high level of electrical noise. This noise is fed into the MCE board via
carriage driver board power cable 220-00061A, which can cause SCSI CRC
check errors, digital I/O errors, and low-level firmware errors. Applies to NM252 and lower |
Replace carriage driver board power supply
cable 220-00061A with cable 220-00163B. The new cable connects directly to
the power supply (PS2), so does not feed noise into the MCE board.
See procedure: Replacing the Trendsetter Carriage Driver Board Power Supply Cable (FCO CA05160) |
17 | Next visit |
| CA04904 | Jul 2004 | Wrong pin used for load ramp sensor extension cable (10-5155A) that could cause cable failure. This cable was used in devices with serial numbers NM049 to NM226. | Replace with cable 10-5155B. This cable replacement applies to devices with serial numbers NM049 to NM226. | 16 | Next visit |
| CA03937 | May 2004 | Power box cooling fan for NEWS 200 | Order kit #512-00136A.
Trendsetter NEWS Power Box Cooling Upgrade Procedure (TSM) |
15 | Next visit |
| CA03583 | Mar 2003 | MCE Controlled release 3.0 | See MCE Controlled Release 3.0 for more information. | N/A | Next visit |
| CA03428 | Mar 2003 | MPE Controlled release 1.1 | See MPE Controlled Release 1.1 for more information. | N/A | Next visit |
| CA02972 | Dec 2003 | MCE Controlled release 2.3 | See MCE Controlled Release 2.3 for more information. | N/A | Next visit |
| CA02403 | Nov 2003 | MCE Controlled release 2.2 | See MCE Controlled Release 2.2 for more information. | N/A | Next visit |
| CA01654 | Aug 2003 | MCE Controlled release 2.1 | See MCE Controlled Release 2.1 for more information. | N/A | Next visit |
| CA00762 | Apr 2003 | MCE Controlled release 2.0 | If device has UDRC, make sure that the UDRC vacuum connection is to the U67 sensor on the MCE board (see page 3 of Assembly Drawing). See MCE Controlled Release 2.0 for more information. | N/A | Next visit |
| CA00386
see Note: |
Feb 2003 | Kit available for UDRC-LC connectivity. | Kit# 512-00043
Note: MCE only |
5 (MCE) | Next visit |
| CA00398
see Note: |
Jan 2003 | TEC lock/unlock sensors are getting damaged
during operation. New bracket will protect sensors from contact with
lock/unlock tabs. Applies to NM0017 and lower |
Install new bracket. See detail A in Assembly Drawing.
Kit 512-00022 Note: MCE only |
3 (MCE) | Next visit |
| E342 | Nov 2001 | TEH 2 power cables underrated and need
replacement Applies to TN44 and lower |
Replace cable. See FCO E342 | 9 | Next visit |
| E312 | Sep 2001 | Load ramp sensor #36-3141 has wrong focal length. Replace with #36-3210. | See FCO E312 for information. | N/A | Next visit |
| E079 | Apr 2001 | Replace PS6 with a 600 watt version | Retrofit all. See FCO E079. | 3 | Next visit |
| E042 | Feb 2001 | Picker guide wire and/or pulleys wear excessively. | See FCO E042 for the procedure. | N/A | Next visit |
| E040 | Feb 2001 | Each service person will carry their own safety key and will remove keys from installed machines | See FCO E040 for information. | N/A | Next visit |
| D973 | Feb 2001 | Apply patent labels to all machines and heads. | See FCO D973 for the procedure. | N/A | Next visit |
| D774 | Dec 2000 | High torque carriage motor and drum motor to improve reliability at high throughput | See Speed Enhancement Upgrade
Applies to TN001,3,4 |
2 | Next visit |
| FCO | Date Posted | Description | Service Actions | 100 Label # | Priority |
|---|---|---|---|---|---|
| CA14960 | Apr 2008 | Unload table button-style panel upgrade. Applies to serial numbers NG0357 and lower. |
For machines on which the unload table panels are badly worn and causing unload problems, order kit 518-02392A (rotator) or 518-02426A (non-rotator). Perform the upgrade procedure to replace the worn panels with new, button-style panels. | 12 | Next failure |
| CA11580 | May 2007 | New picker up down sensor kit for improved reliability for MPE devices. Replaces FCO CA07202 for MPE devices. |
Order kit 518-02218A that includes new sensor assemblies, extension cable, and bracket. Upgrading MPE Picker Up and Down Sensors | N/A | Next failure |
| CA09895 | Jan 2007 | Upgrade is required to reduce plate scratching
between Bay 1 and Bay 2 plates for MCE Trendsetter NEWS dual-bay
machines. Upgrades include:
• Replacing the plate ledge with one that has four airjets instead of
two.
|
Order kit number 512-00400A and download and
unzip the MCE Trendsetter NEWS Firmware Patch 1.42.15 (Dual-Bay). Perform the upgrade procedure. Note: CA08748 is a prerequisite for this FCO. |
32 | Next failure |
| CA10840 | Oct 2006 | New picker up down sensor kit for improved reliability for improved reliability for MCE devices. Replaces FCO CA07202 for MCE devices Applies to NM656 and lower |
Order kit number 518-01911A that includes new sensor assemblies, extension cable, and bracket. Picker up down sensor upgrade procedure. | 7 (MCE-SA) 30 (MCE base) |
Next failure |
| CA10120 | Jul 2006 | New struts for front panel. For serial numbers NM314 to NM621. | If the old front panel strut (55-0564) fails, order kit number 512-00368A. This kit is an upgrade from a single strut to a dual-strut design. Dual Strut Upgrade Procedure | 29 | Next failure |
| CA09416 | Mar 2006 | Repair kit for broken unload table outrigger bracket. | Order kit number 512-00350A that includes replacement braces, shims, clevis pins, and rod end cylinders. See procedure. | N/A | Next failure |
| CA08428 | Nov 2005 | New version of 25-mm deep plate ledge (AKA the 100-plate ledge) to fix the plate double-picking problems of the previous version. | On NEWS output devices with version A of the 25-mm wide plate ledge (500-02355A) that have plate double-picking problems, order the new version of the plate ledge (500-02355B) and install it as described in the Large-Capacity Plate Ledge Upgrade Procedure for Trendsetter NEWS. Also install FCO CA08150 if it has not already
been installed. |
N/A | Next failure |
| CA08150 | Sep 2005 | All TS NEWS devices (except NEWS SA): Movement of the picker wrist stopper over time can cause picking problems. TS NEWS devices with the 25-mm deep plate ledge (AKA the 100-plate ledge): |
If a TS NEWS output device has picking problems due to movement of the the picker wrist stoppers over time, order kit #512-00309A and add a new, reinforced bracket to the picker wrist assembly to hold the stoppers in place more securely. See procedure. If a TS NEWS output device with the 25 mm-deep plate ledge has an excessive number of plate-loading, double-picking, or picker wrist position errors, order kit #512-00310A, upgrade the autoloader manifold and add an adjustable sensor flag to the picker. See procedure. |
N/A | Next failure |
| CA07165 | Jul 2005 | New, more reliable cooling circulation pumps and motors | If the old pump fails, replace the pump only. If the old motor fails, replace both motor and pump. Water pump: 510P1P973A (non-NEWS 200) 378-00015 (NEWS 200) Motor: 500-02914A (non-NEWS 200) 500-02915A (NEWS 200) |
N/A | Next failure | CA07202 | Jun 2005 | Bracket to improve position of picker down sensor for better reliability. Factory installation of these brackets started at serial number SA1134, TM766 and NM358. The foam tape used to block the picker down sensor signal causes intermittent sensing problems. Replaced by FCO CA10840 for MCE devices and FCO CA11580 for MPE devices. |
Move the sensor to a better location using the bracket in kit #512-00288A. See procedure | 6 (MCE-SA) 33 (MPE-SA) 9 (MPE-TA) |
Next failure |
| CA06199 | May 2005 | Mean Well power supplies replacing Astec power supplies. Factory installation of these power supplies started at serial number TM736 and NM344. PS4 for NEWS 200 has not changed. |
Order kit number: • 500-02643A for PS1—Procedure • 500-02645A for PS2—Procedure • 500-02646A for PS3 for TH1.7 and TH2—Procedure • 500-02647A for PS3 for NEWS 200—Procedure • 500-02648A for PS4 for TH1.7—Procedure • 500-02649A for PS4 for TH2—Procedure |
21 | Next failure |
| CA05308 | May 2005 | MPE Trendsetter NEWS Controlled Release 1.2 | See MPE Controlled Release 1.2 for more information. | N/A | Next failure |
| CA06235 | Mar 2005 | Load ramp cylinder replacement kit for better reliability. | Upon next failure of an upper load ramp cylinder (55-0566), replace both home and away side cylinders with kit #512-00263A. Kit contains 2 new cylinders plus all fittings. Drawing | 20 | Next failure |
| CA06533 | Feb 2005 | Unload table traveler motor replacement kit for MCE devices required for field service. | Upon next failure of the unload table traveler motor on an MCE device (serial numbers begin with NM), replace with kit #512-00256A. See Replacing the unload table traveler motor (FCO CA06533) . | N/A | Next failure |
| E608 | Feb 2005 | The TH 2.0 focus laser is a hazard for more
than 1 meter from the head aperture. During head installation/positioning,
the focus laser is on, so field service must be able to adjust the head
position with all panels closed and locked. This can be done with the use
of a special tool (a long hex key) that can be inserted through a hole in
the rear panel into the adjustment screw on the carriage.
Prior to the release of this ECO, the rear panel for NEWS 200 devices did not have the extra hole in the back panel to allow the second thermal head to be adjusted. |
Upon the next failure of the thermal heads (or
the next time they need to be repositioned), order kit part number
512-00248A, and replace the entire back panel of the Trendsetter NEWS 200
device.
Call the NEWS PD-PSS (see the Escalation page) for instructions on what to do with the old rear panel. |
N/A | Next failure |
| CA03738 - TS8 MPE | Mar 2004 | Change TEC micro-switches to optical sensors on
TS8 MPE devices to improve reliability. The procedure involves replacing
the old TEC backbone with a new TEC backbone. Applies to TN30 and lower Note: This FCO should only be applied if there have been repeated failures of the TEC backbone, clamp micro-switches and/or reed switches. Do not apply this FCO for an individual switch failure. |
Order kit number 512-00083B.
TEC Optical Sensor Upgrade Procedure (MPE) Return old TEC backbones for reworking. |
13 (MPE) | Next failure |
| CA02565 | Jan 2003 | Change drum amp shunt resistor on MCE devices
to prevent damage by high surge of current.
Old and new shunt resistors:  |
Order kit number 512-00084A for cable 10-4843B,
512-00087A for cable 10-4842A
New shunt resistors:  |
N/A | Next failure |
| CA00752
see Note |
Dec 2003 | Carriage Driver Upgrade for MPE/MCE to increase the performance and reliability of Trendsetter carriage systems. The new carriage driver board operates from a single 48V power supply and does not need PS3 to operate. This FCO is applicable to TN (MPE) & NM (MCE) devices that use a 48V carriage driver. | Order kit number 512-00040A.
Carriage Driver Upgrade for MPE/MCE (FCO CA00752)Procedure Note: You must install MCE Controlled Release 2.3 for this FCO. |
N/A | Next failure |
| CA02183
see Notes |
Nov 2003 | Unload table pulley upgrade to prevent stalling
and belt guide for non-rotator to reduce belt wear. Applies to NM125 and lower Note: Devices starting at serial number NM126 have this 16-tooth pulley installed. |
For non-rotator, order kit number 512-00072A
that includes 16-tooth pulley and belt guide. For rotator, order kit
number 512-00073A that includes 16-tooth pulley.
See Upgrading unload table pulley and adding belt guide procedure. Note: MCE only. For this FCO, MCE Controlled Release 2.3 or later must be installed. IMPORTANT: After installing the new pulley and belt guide, you must ensure that mhauto
UnloaderMSR is set to 2 and mhauto
UnloaderSPM is set to 2.55 (as described in the
upgrade procedure). Otherwise, you run the risk of damaging the motor
and/or cabling. |
2 | Next failure |
| CA01716 | Jul 2003 | Pneumatic tubing to prevent possible air leaks
near the U74 sensor on 10-4766D-D and earlier MCE boards
 |
Order kit number 512-00066. Kit includes fitting and clear pneumatic tube. The fitting connects to the pressure side (top pipe) of the U74 sensor on the MCE board. | N/A | Next failure |
| CA00663 | May 2003 | Replacement carriage driver board for MCE devices. 503C01525B replaces 10-4935C | Order kit number 512-00041 to replace failed 10-4935C. Kit includes carriage driver board and cables. | 6(MCE) | Next failure |
| CA00567 | Mar 2003 | Wrist cylinder upgrade kit for improved
reliability and kit for replacing discontinued vacuum generator. Applies to SA650 and lower |
Order kit number 512-00025 BOM
to replace failed wrist cylinder. Kit includes two cylinders that must be
replaced at the same time.
See Wrist Cylinder Upgrade procedure. Order kit 518-00114A to replace failed vacuum generator(55-0632). |
Wrist cylinder only:
31(MPE) 1(MCE) |
Next failure |
| CA00482 | Feb 2003 | New carriage motor for MCE Trendsetter NEWS and Autoloaders. | Kit 512-00031 includes stepper motor and pulley assembly and cable adapter. | 4 (MCE) | Next failure |
| E897 | Oct 2002 | Plate sensors on load ramp, load table, and unload table lose connection due to fretting on the contacts between the cable and sensor. Replacement high flex cables have more reliable connectors. Sensors must be replaced in case of corrosion caused by previous connectors. | See Replacing Sensors and Cables - FCO E897
for procedures.
Kit 512-00005 Note:Do this FCO at the same time as E876. |
12 | Next failure |
| E876
see Note: |
Oct 2002 | Improved cable track assembly for unload pan.
Kit 05-0250 |
See Replacing the cable track in the unload pan procedure.
Note:Do this FCO at the same time as E897. |
N/A | Next failure |
| E921 | Jul 2002 | Hose and cable length increased from 3m to 7.6m for UDRC so that unit can be moved farther away to reduce noise. Updated 4/8 Page,Debris Removal Kit,UDRC-B (02-4468A-C) | N/A | Next failure | |
| E395 | Mar 2002 | Install new plate ledge with a new air jet system | See FCO E395 for installation procedure | 28 | Next failure |
| E405 | Nov 2001 | Replacement of Morgan cabinet with UDRC-B Applies to TN44 and lower |
See the debris removal site for info on parts, maintenance, etc | 10 | Next failure |
| E246 | Aug 2001 | Replace the desiccant box with a dehumidifier
unit. Applies to TN35 and lower |
See FCO E246 for the procedure. | 7 | Next failure |
| E120
see Note |
May 2001 | Note: Obsolete. Replaced by CA03738
TEC backbone microswitches (15-3478) replace unreliable reed switches Applies to TN030 and lower |
See FCO E120 for information. | 5 | Next failure |
| FCO | Date Posted | Description | Service Actions | 100 Label # | Priority |
|---|---|---|---|---|---|
| CA13418 | Mar 2008 | EMC fix for GMCE (only) Trendsetter AL/CL/NEWS with TH1.7 to suppress high broadband emission leakage from Meanwell power supplies and drum servo amp | Order Kit 512-00487A.
Perform procedure: FCO CA13418: EMC Fix For Trendsetter AL, CL, and NEWS with TH1.7 |
N/A | Next PM |
| CA13403 | Feb 2008 | Locking "Picker Move" solenoid upgrade Applies to serial number NG0281 and lower |
Order Kit 512-00447A.
Perform procedure: FCO CA13403: Locking Picker Move Solenoid Upgrade |
• 5 (GMCE)
• 35 (TMCE) |
Next PM |
| CA13213 | Feb 2008 | Picker reliability upgrade | Order Kit 512-00478A. Perform procedure: FCO 13213: Trendsetter AL and NEWS Picker Reliability Upgrade Related procedure: Aligning the Autoloader using the Alignment Jigs If necessary, perform prerequiste FCO CA13403. |
11 | Next PM |
| CA05180 | Sep 2004 | Add Velcro® strips to load table plate ledge. This upgrade adds friction to the plate ledge and assists the plate ledge teeth in preventing plate double-picking. | Order Kit 512-00193A.
Installing the Load Table Plate Ledge Velcro Upgrade on the Trendsetter NEWS Device (FCO CA05180) |
N/A | Next PM |
| CA03738 - MCE | Mar 2004 | Change TEC micro-switches to optical sensors on MCE devices to improve reliability. Applies to NM175 and lower. | Order kit number 512-00112A.
TEC Optical Sensor Upgrade Procedure (TSM) |
13 (MCE) | Next PM |
| CA01804 | Sep 2003 | Remove MOVs and spark gaps between line and ground. | Creo MPE devices are no longer being shipped with metal oxide varistors (MOVs) and spark gaps between line and ground. The MOV assembly should be removed from units in the field at the next PM visit. Remove the screws and slide out the power entry box (11-0589B). Remove the three MOV assemblies (10-4018A) by loosening the screws on the terminal block. Fasten the power entry box back in place. Mark the 100 label. | N/A | Next PM |
| E100 | Apr 2001 | The rotation of the clevis pins on the Trendsetter Autoloader unload table is causing wear to the rod ends. | See FCO E100 for information. | N/A | Next PM |
| FCO | Date Posted | Description | Service Actions | 100 Label # | Priority |
|---|---|---|---|---|---|
| CA12621 | Nov 2007 | New yellow Propylene Glycol coolant(090-00326A) replaces pink Ethylene Glycol coolant(82-1032A) Applies to serial number NG0262 and lower |
Some regions or customers may have HSE regulations that restrict the use of ethylene glycol. Any Trendsetter or Trendsetter NEWS customer that requests HSE-friendly propylene glycol should be upgraded. GMCE devices marked with 100 label #2 have hoses with Viton seals (50-1925E and 50-2450B) installed and are ready to use the new coolant. For other devices, order one of the following upgrade kits: 512-00451A for single head devices Procedure 512-00452A for dual-head devices Procedure |
4 (GMCE) | FYI |
| CA00063 | Oct 2002 | TEE Board replacement kit includes TEE board plus necessary LUER fittings. | Order kit number 518-00003 when you have to replace a TEE board. | N/A | FYI |
| E862 | Sep 2002 | Preloader interface for Trendsetter News 150,
200
MPE kit 11-1139A - BOM MCE kit 11-1140A - BOM |
See MPE or MCE procedure. | N/A | FYI |
| E706 | Apr 2002 | Trendsetter News Controlled Release MPE 1.0 | See Controlled Release 1.0 for details and ordering information. | 11 | FYI |
| E243 | Jan 2002 | Implementation of cost cutting fan box Applies to TN54 and lower |
See FCO E243 for service implications. | 8 | FYI |
| E202 | Sep 2001 | Add debris hooks.
Change registration blocks for large platesbr>Applies to TN30 and lower, TN34, TN35 |
See FCO E202 for information. | 6 | FYI |
| E115 | Apr 2001 | Introduction of Universal Power Cord Applies to TN028 and lower |
Information only. See FCO E115. | 4 | FYI |
