Troubleshooting

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• Error numbers/messages
• See also

Error numbers/messages

• 06026 (DRUM: Timeout waiting for TPU hall sensor PW measurement):
• 15303 (ALE: Picker obstructed by separator|picker in):
• 15177 (Vac threshold set too low or vac tubing leaks)
• 15177: (Picker 3: Wrist or picker head in/out cylinders leaking)
• 00221 (Thermal 2 head. The beam-balance sensor shutter could not be closed.):
• 40016 (SMC: Motor unexpectedly hit the away sensor [<str>])
• 40404 (MDH: Picker vacuum timeout: Failed to achieve vacuum threshold (<Threshold>) within <Timeout> ms (only reached <ActualValue>). [<I/O name>]):
• 40658 (MDH: Media has invalid main scan length, it is smaller than expected)
• 40659 (MDH: Media has invalid main scan length, it is larger than expected)
• 40745 (MDH: Media with a subscan of [ssz] cannot be loaded at location 'Loc 2')
• Drum Amp Displays Code 5
• Print Console displays invalid plate parameter (plateid=1)

See also

• Trendsetter News MPE Errors | MPE Search Form
• Trendsetter News MCE Errors | MCE Search Form

34039: Restricted parameter, insufficient access level for information on this MCE error message.

Carriage

• Carriage Stalling - not enough links in the flex track
• Carriage drive board troubleshooting

Picking

• Automatic load calibrate does not work
• Picker obstructed by picker in—#15303
• Vacuum below threshold error (15177)
• Double plate picking: External (to the device) causes of plate double-picking
• Double plate picking: Improperly adjusted picker head travel distance
• Double plate picking: Wrist or picker head in/out cylinders leaking

Separator Arms

• Separator arms timeout moving out
• Picker obstructed by separator—#15303

Loading

• After dual-plate option is disabled, device still tries to pick from away side; generates error (invalid plate parameter)
• Automatic load calibrate does not work
• Drum not responding: bad relays on drum brake control board
• Manual bypass set-up on an Allegro Workstation
• Plate hits plate ledge during manual bypass
• Image skewed on plate: Resolving skewed images on plate (TS AL and NEWS)
• Image skewed on plate: MCE Error #40658 or 40659, or image skewed, or plate flyoff (TS NEWS)

Unloading

• MCE error #40016: SMC: Motor unexpectedly hit the away sensor [<str>]
• Skipping noise when the suction cups begin to push the plate towards the processor
• Unload carriage not in safe position to rotate cups
• Unload table moves up before plate has completely left the table
• Unload table timed out moving up

Pick/Load/Unload Sequence (April 17, 2000)

• settings
• pick (version 3 picker)
• load
• unload
• process (without rotation)
• mload
• munload

Trendsetter NEWS MCE Firmware Commands, Parameters, and Sensor States

Print Console

• NEWS 200 RIP vs TIFF Downloader in Print Console Ver 3.2
• Image shifted in subscan direction on Trendsetter NEWS Devices

Firmware

• MPE firmware version 1.17 hex file fails to load in MPE CR 1.2

Imaging

• NEWS 200: One of the two TH2 thermal heads fails
• Plate flyoff during imaging: MCE Error #40658 or 40659, or image skewed, or plate flyoff
• Registration/image shift problems

Throughput

• Plate throughput too slow on Trendsetter NEWS TSM (MCE) output devices with TH2 heads

See also

• Customer Trendsetter NEWS Troubleshooting in TSM version Operator manual (MCE) or Customer Trendsetter NEWS Troubleshooting in TS2637 AL Operator Manual (MPE).