archiver - retrieve

Note: The Prinergy Troubleshooting pages are shared by all versions of Prinergy. If you see a troubleshooting item that you think may apply to a version of Prinergy not explicity listed within that item, please notify the technical contact(s) listed in the item, or submit the information by clicking the Submit Info link at the top or bottom of this page.

• Retrieve did not recreate any empty sub-folder
• Retrieval asking for the wrong tape and could not restore the job
• Recovery threshold warning for Sony AIT-3 tape drive
• Purge Fails - Oracle Error from Server: ORA-01455: converting column overflows integer datatype
• Retrieve got "Cannot process stream data bytes. Error 5 - Access is denied", when retrieving a job on XServe
• Qualstar Library: How to use internal tape drive as standalone drive
• Retrieve fails with "file is not archived" after upgrading to 3.0.2
• Archiver crashes when retrieving old Prinergy 1.1 job
• Prinergy fails to restore files that have been successfully archived: Error 1307 - This security ID may not be assigned as the owner of this object. (disk)

• Unable to retrieve or copy origianl subpages after re-refining
• (2.0) Archiving very slow, svchost.exe consumes too much CPU time
• When trying to retrieve a job, it fails with a CRC error
• Error: "File <xyz> retrieved successfully. However, the system encountered a problem..." when retrieving archived file
• Qualstar Library: How to use internal tape drive as standalone drive
• Qualstar Library: How to use internal tape drive as standalone drive
• Retrieve fails with "file is not archived" after upgrading to 3.0.2
• Retrieve fails with "file is not archived" after upgrading to 3.0.2
• Archiver crashes when retrieving old Prinergy 1.1 job
• Archiver crashes when retrieving old Prinergy 1.1 job
• Prinergy fails to restore files that have been successfully archived: Error 1307 - This security ID may not be assigned as the owner of this object. (disk)

• Prinergy fails to restore files that have been successfully archived: Error 1307 - This security ID may not be assigned as the owner of this object. (disk)

• Prinergy archive/retrieve is waiting a long time to mount a tape when using a tape library
• Restore Job/File on Prinergy Archiver MTF tape using NTBackup
• Retrieve Failed when the tape is completed, Error "Unable to mount unallocated partition for write..."
• Prinergy 2.0.5.13/2.0.7.13 can overwrite save-sets on newly allocated tapes
• (2.0) Retrieve failed "file xxx is not archived"
• (2.0) Retrieve fails with filename with illegal mac characters
• (2.0) Archiver 2.0.7 does not ask you to insert a tape when archiving or retreiving
• (2.0) Archive/retrieve/purge fails with a Corba System Exception error
• Unable to retrieve from a write-protected tape in Prinergy Archiver
• Retrieval fails with "The restored version of the file does not match the latest archive"
• (2.0) Retrieve fails with Error 13: “Win32 message = The data is invalidâ€?
• Retrieve fails with error: "The restored version of the file does not match the latest archive"
• Tape keeps rewinding when trying to retrieve
• Retrieve fails with: Error 23...Open of archive failed. Status = 23
• (2.0) Retrieve fails when the Overwrite Exisitng File option is enabled
• (2.0) Retrieve fails with: "Read of save set header failed".....Error 1106
• When retrieving a job, "Waiting for medium to be enabled" appears even though the tape has been enabled
• (2.0) Retrieve fails with error "precondition failed: (m_pMediaIO.get() != 0)"
• Prinergy Archiver asks you to insert a tape into the Faststor tape library but there is already a tape inserted
• Archiver waits forever to mount the medium when the tape is loaded into drive manually.
• Files are missing when an archived job is retrieved
• (1.1) Retrieve a job from tape fails with: " unable to mount medium...could not get medium header...Tape0 status = 1106"
• Prinergy Archiver: The tape is disabled when purging or retrieving a job
• How do I retrieve a job to a location other than where it was archived from?
• How do I retrieve an archived job/file using Uarchcon?
• Can't retrieve older version of archived file
• When trying to retrieve a job, it fails with a CRC error
• When trying to retrieve a job, it fails with a CRC error
• During retrieve, archiving software prompts for the wrong tape i.e. a tape that is “off-siteâ€?
• Attempt to retrieve a job from a read-only tape fails
• Empty folders aren't restored by Archiver

Note: This troubleshooting keyword page is automatically generated from the Prinergy Developers’ Problem Reporting database.