Troubleshooting

bluelines

• Bluelines in Brisque 3.x Option 2

board failures

• In Brisque 3.0.38 and 4.0, slow transmit rates occur with 100BT boards set to Full duplex
• Problems with VLSI Class 1 in Brisque 3.0.38 and 4.0
• SYSINTR - establishing the problematic board slot number in Brisque 3.0.38 and 4.0
• Problem with graphics board GXT120P and 110ES monitors in Brisque 3.0.38 and 4.0
• The SFL-PCI board disappears from the SFL-PCI list when an Improof is connected to a Brisque 3.x

copydot

• Brisque 3.x and up does not protect Copydot images after merge
• In Brisque 3.0.38, the FAF process corrupts CopyDot files in EPS Spot composite format

DCS

• Limitations working with DCS 2.0 Files in Brisque 3.0.38 and 4.0
• Limitations creating DCS 2.0 files from QuarkXPress 3.3 and 4.x for Brisque 3.0.38 and 4.0
• DCS 2.0 files from FreeHand 8.0 and 9.0 for Brisque 3.0.38 and 4.0 go missing
• Images disappear in PostScript files created in FreeHand 8.0 and 9.0 for Brisque 3.0.38 and 4.0
• Brisque 3.0.38 or 4.0 produces CT Images with identical process values
• Composite PostScript files created in PageMaker 6.5 have RIP-related problems on Brisque 3.0.38 and 4.0
• In Brisque 3.0.38 and 4.0, DCS2.0 does not work with a distilled PostScript

duotones

• Jobs in duotones fail to RIP

EPS

• EPS files saved from Adobe Illustrator fail to RIP correctly on Brisque 3.0.38
• EPS spot composite (from Monoscan 8) on Brisque 3.0.38 + CD options 2

error/system messages

Error Message Descriptions
System Message Descriptions

• Brisque 3.0.38 receives the error message: “DTManager error” at startup of the CDE
• Brisque 3.0.38 and Lotem units of measurement must be the same, otherwise error message 5754 appears
• BootProblems LEDs 517 or 518 - systems boot sticks
• BootProblems LEDs 581 - systems boot sticks
• In Brisque 3.0.38 and 4.0 F50, during hardware intervention “Post Error 4B246141” occurs when power cord attached
• In Brisque 3.0.38, error message 5154 appears when there is a bad cable connection
• In Brisque 3.0.38, if there is no connectivity between the device and the VLSI port, error message 5152 appears
• In Brisque 3.0.38, TSP hardware problem causes System Error 7155
• No echo returns to Brisque 3.x from the Dolev x50
• RIP of PDF file fails with error message “Abnormal termination of ps rip” or “Highres not found”
• An RPC timed out error message appears on the Brisque 3.0.38 AIX prompt
• Sending proofs from Brisque 3.x or 4.0 (EP1) to KodakXP causes the error message “TSP don’t fetch data”
• SYSINTR - establishing the problematic board slot number in Brisque 3.0.38 and 4.0
• Version 3.0.38 expose dialog—MultiSep appears by default
• Version 3.0.38 expose dialog—problem with auto arrange
• When configuring the output device in Brisque 3.0.38, error message 5151 appears
• When configuring the output device in Brisque 3.0.38, error message 5153 appears
• When configuring the output device in Brisque 3.0.38, error message 5155 appears indicating a busy communication port
• In Brisque 3.0.38, a slightly loose TSP causes Screen2Go to fail with system error 109

exposing

• Version 3.30.38 expose dialog—MultiSep appears by default
• Version 3.30.38 expose dialog—problem with auto arrange
• While exposing imposition two signature jobs from Brisque 3.0.38, incorrect angles may appear on the media
• When exposing from a Brisque 3.x, punches are activated whether they are defined to do so or not

file size

• Screen2Go size limitations in Brisque 3.0.38 and 4.0

fonts

• Brisque 3.x does not correctly recognize fonts downloaded via the Font Downloader

graphics

• Problem with graphics board GXT120P and 110ES monitors in Brisque 3.0.38 and 4.0

hairlines

• In Brisque 3.0, after the RIP, lines appear between the CT and LW

hang/crash

A slow running Brisque 3.0.38 and 4.0 may be due to hung CPU

Helios

• Brisque Ethershare 2.5 print spooler problem
• In Brisque 3.0.38 and 4.0, it is impossible to delete files on a Macintosh when Norton is installed
• Helios FAQ
• Mac OS 9 and Helios Ethershare 2.5.0
• PPD Parameters ignored when printing via a Ethershare 2.6 spooler in Brisque 3.0.38 and 4.0

hot folders

• Printers appear as AppleTalk options for Brisque 3.0.38 and 4.0 hot folders that no longer exist

Hummingbird

• Hummingbird fails with “Can't start NFS Services” error when loading on to Windows 2000 in Brisque 3.0.38

Illustrator

• In Brisque 3.x and up, problems with RIPed results may occur if marks are created in Illustrator 9
• EPS files saved from Adobe Illustrator fail to RIP correctly on Brisque 3.0.38

image quality

• Brisque 3.x and up does not protect Copydot images after merge
• In Brisque 3.0.38, the FAF process corrupts CopyDot files in EPS Spot composite format
• In Brisque 3.x and up, white lines appear in proofs when an image is placed on top of a LW background in the same color

image shift

• Brisque 3.0.38 exposes Imposition Jobs from Preps with the incorrect orientation

Impose

improof

• HP 5000 device does not work with Brisque 3.0.38
• No echo returns to Brisque 3.0.38 from the Dolev x50
• Overlapping of separations with small Dolevs (2xx/4xx) and Brisque 3.x
• In the Brisque 3.0.38 to Dolev 800 connectivity, the Resolution Intensity Tables only display 9 resolutions
• The SFL-PCI board disappears from the SFL-PCI list when an Improof is connected to a Brisque 3.0.38

installation

known problems

• In Brisque 3.x, PSN 170 FAF and Remake USB versions are missing a driver
• In Brisque 3.0.38, the Resolution Intensity and Excurve Calibration dialog boxes are unavailable when performing a configuration
• Color changes after RIPing in Extreme (PS3)
• Brisque 3.0.38 SpanPro on G4 has problems communicating via the SciNet LAN
• Screen2Go for Brisque 3.x—known bugs and limitations

Macintosh

• Brisque 3.0.38 SpanPro on G4 has problems communicating via the SciNet LAN
• Too many mounted DataVolumes on Brisque 3.0.38 slow down the CPU
• Mac OS 9—problem navigating through folders
• On a Macintosh connecting Brisque 3.x or higher via the Network Browser opens two afpsrv sessions
• After new installation of new Brisque platesetter and RIP platforms, Preps 3.7 dongle does not work
• Macintosh front end does not work correctly with Brisque 3.0.38's that have an IP address with .0.
• Printers appear as AppleTalk options for Brisque 3.0.38 and 4.0 hot folders that no longer exist
• Using Spot Color XT with MacOS European languages causes corrupt color lists in Brisque 3.0.38 and PS/M 6 RIP
• Using Mac general PS utilities

Measurment

• Brisque 3.0.38 and Lotem units of measurement must be the same, otherwise error message 5754 appears

Microsoft Word

• Printing black text from MS Word

OPI

• Brisque 3.x and up does not locate high resolution images during RIPing if printed from QuarkXPress 4.1
• PDF files with embedded OPI comments fail at the RIP in Brisque 3.x and up

output devices

General Brisque-to-Output-Device Troubleshooting

• Brisque 3.0.38 hangs when exposing to Lotem 400
• In Brisque 3.0.38, the Plate Expose window plate parameters differ from the PC Controller and Configuration window plate parameters
• HP 5000 device does not work with Brisque 3.0.38
• No echo returns to Brisque 3.0.38 from the Dolev x50
• Overlapping of separations with small Dolevs (2xx/4xx) and Brisque 3.x
• In Brisque 3.0.38 and 4.0, Punch offsets change on the Lotem for Preps Jobs
• In the Brisque 3.0.38 to Dolev 800 connectivity, the Resolution Intensity Tables only display 9 resolutions
• The SFL-PCI board disappears from the SFL-PCI list when an Improof is connected to a Brisque 3.0.38
• Overlapping marks in stuck Brisque 3.0.38 and 4.0 Imposition files cause the Lotem to display a high stop spiral value
• Printers appear as AppleTalk options for Brisque 3.0.38 and 4.0 hot folders that no longer exist
• Slow image fetching and rotation in Brisque 3.0.38 to Lotem 800 upgrade

overprint

• Overprint of images in the Brisque
• In Brisque 3.0.38 and 4.0, PDF2Go output does not display correctly in Acrobat 4.x

performance

• Brisque 3.x system performance slowdown occurs 6 months after initial install or cold start

PDF

• In Brisque 3.0.38 and 4.0, PDF2Go output does not display correctly in Acrobat 4.x
• PDF files with embedded OPI comments fail at the RIP in Brisque 3.x and up
• In Brisque 3.0.38, the PFC RIP of a PDF file fails in the JTT
• RIP of PDF file fails with error message “Abnormal termination of ps rip” or “Highres not found”
• Can't print separate pages for each PDF separation in Brisque 3.0.38
• Spot color information does not process correctly in Brisque 3.x and up when normalized or distilled to PDF 1.3

Photoshop

• A Brisque 3.0.38 or 4.0 CT file corrected in Photoshop with the NCT 2.1 plug-in displays as lines during the preview 
• Can't open a Brisque 3.0.38 or 4.0 job's CT in PhotoShop
• In Brisque 3.0.38 and 4.0 quality loss occurs in vector images saved as vector data in PhotoShop 6

PPD

• Brisque 3.x Downloads page
• PPD Parameters ignored when printing via a Ethershare 2.6 spooler in Brisque 3.0.38 and 4.0

Preps

• TechPlanet Preps site
• After new installation of new Brisque platesetter and RIP platforms, Preps 3.7 dongle does not work
• Brisque 3.0.38 exposes Imposition Jobs from Preps with the incorrect orientation

Print Console

• Print Console displays constant error message in Brisque Direct configuration

QuarkXPress

• Brisque 3.x and up does not locate high resolution images during RIPing if printed from QuarkXPress 4.1
• In Brisque 3.x and up, there are compatability problems between Creo Print XT 2.2 and Quark 4.1.1.
• InvertImage option in QuarkXPress
• When printing images from QuarkXPress to Brisque 3.x with Timna server, images may be missed
• White lines appear around OPI images in QuarkXPress 4.1 and 5

RIP

• Cannot RIP a vignette from Illustrator 8.0 to LW in Brisque 3.x and up
• In Brisque 3.0.38 and 4.0, special characters in APR filenames cause the RIP to fail
• RIPing with RIP Level 3, changes the image colors in Brisque 3.0.383

Ripro archiver/server

• Brisque 3.0.38 and 4.0 Queue Manager not starting because of too many entries

SciSmit

• SMIT fast paths

Screen2Go

• Screen2Go size limitations in Brisque 3.0.38 and 4.0
• Screen2Go 1.15 Configuration window minimized if running Brisque 3.0 rev2
• In Brisque 3.0.38, a slightly loose TSP causes Screen2Go to fail
• Print Console Hotfolders give 'Access is Denied' message
• Hummingbird 7.0 Fails when Loading on Windows 2000
• Network problems causing TIFF corruption
• New! Can not expose a tile-composed one-bit TIFF file created by Screen2Go
• Screen2Go for Brisque Version 3 - Know Bugs and Limitation
• Screen2Go Config screen to minimize (corrupt) on vers3 rev2 with S2G 1.15 and before.

screen captures

• Brisque and PS/M 7 convert high resolution Screen Grabs to low resolution images

screen sets

separations

• Overlapping of separations with small Dolevs (2xx/4xx) and Brisque 3.x
• Version 3.30.38 expose dialog—MultiSep appears by default
• Version 3.30.38 expose dialog—problem with auto arrange

servers

• Brisque 3.0.38 and 4.0 may freeze due to a problem with the CPU-233Mhz board
• Disk Seagate 18GB—firmware problem
• In Brisque 3.0.38 and 4.0, slow transmit rates occur with 100BT boards set to Full duplex
• Problem with E30 Firmware
• Replacing a failed user disk on the Brisque

SMS

• Cannot access the SMS on the F50 while trying to initiate a cold start in Brisque 3.0.38 and 4.0

spot colors

• Spot color information does not process correctly in Brisque 3.x and up when normalized or distilled to PDF 1.3
• The spot color name is lost when editing Brisque 3.0.38 or 4.0 file spot color separations in Photoshop 6

startup

• Cannot access the SMS on F50 while trying to initiate a cold start

system dumps

• Application and system dumps are found on Brisque 3.0.38 and 4.0

Templates

• In Brisque 3.0.38 and 4.0, copying a template across the network may delete the content in the template

TIFF

• In Brisque 3.x and up, bitmap TIFF files switch polarity and the monochrome image becomes inverse
• Network problems causing TIFF corruption

Timna

• In Brisque 3.0.38 and 4.0, slow transmit rates occur with 100BT boards set to Full duplex
• On Brisque 3.0.38, 4.0, Brisque Server 4.021, and Timna 3.1, disks appear as “other disk” in lsdev

troubleshooting guides

• Brisque—TSP Troubleshooting Guide
• RISC6000 Troubleshooting

Turbo Screening Processor (TSP)

• In Brisque 3.0.38, TSP hardware problem causes System Error 7155
• File distortion while exposing via TSP
• TSP driver missing after loading Brisque 3.0.38
• Device configuration and Expose does not occur on Brisque 3.0.38 without network connectivity
• Update EP1_2 & Brisque2TS causes TSP errors 7106 and 7125 when the Brisque is connected to a Trendsetter (Platesetter only)
• In Brisque 3.0.38, a slightly loose TSP causes Screen2Go to fail

USB

• In Brisque 3.x, PSN 170 FAF and Remake USB versions are missing a driver

vignettes

• Cannot RIP a vignette from Illustrator 8.0 to LW in Brisque 3.x and up

VLSI

• Problems with VLSI Class 1 in Brisque 3.0.38 and 4.0

Windows NT

• Printing from Windows NT to Brisque (2.14MB)

Windows 2000

• Filenames may change when printing from Windows 2000 to an AppleTalk printer published on a Brisque 3.0.38 and 4.0
• Hummingbird fails with “Can't start NFS Services” error when loading on to Windows 2000 in Brisque 3.0.38