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09 Jan 2007: FCO 512-00419A: Xpo 3.1.42 for Magnus 400 / Lotem 400 Xpose More...

FCO 512-00419A improves beam reduction. Find this item on the FCOs page.

09 Nov 2006: Ghost Backup and Restore Utility More...

The Ghost Backup and Restore Utility backs up and restores a ghost image of the previous C drive or the entire disk. Find this tool under Utilities on the Downloads page.

TechPlanet DVD Version 5 N.3—01 Nov 2006

09 Oct 2006: Adjusting interlocks on Magnus 400 and Lotem 400 platesetters More...

To verify that the doors and panels on the platesetter are properly adjusted (clearance) and that the depth and position of the interlock latches on the various doors and panels are correct, follow the instructions in Adjusting interlocks on Magnus 400 and Lotem 400 platesetters. Find the procedure under Adjustment/alignment on the Procedures page.

28 Sep 2006: FCO 512-00389A: Xpo 3.00.82 for Magnus 400 / Lotem 400 Xpose More...

FCO 512-00389A Xpo 3.00.82 for Magnus 400 / Lotem 400 Xpose introduces the Advanced calibration tool that enables you to select the file and the screen to be used in the head calibration, as well as the Slug overlap option that adds 4 mm to the exposed area, enabling the slug to be printed on the image. Find this item on the FCOs page.

07 Aug 2006: Calibrating grippers on Magnus 400 and Lotem 400 platesetters More...

Calibrating grippers on Magnus 400 and Lotem 400 platesetters describes what to do when the platesetter fails to load or unload plates because the grippers are not operating properly. Find the procedure under Calibration on the Procedures page.

21 Jun 2006: Adjusting the punch detector on platesetters with MCU configurations More...

The procedure Adjusting the Punch Detector on Platesetters with MCU Configurations is available for all Lotem and Magnus platesetters with MCU configurations. Find this item under Adjustment/alignment on the Lotem MCU Procedures page.

06 Jun 2006: Aligning home position and end position on the carriage motor More...

The procedure Aligning home position and end position on the carriage motor describes how align the HP and EP settings on the carriage so that the optic head is permanently situated opposite the light detector. Find this item under Adjustment/alignment on the Procedures page.

TechPlanet DVD Version 5 N.2—01 Jun 2006

31 May 2006: Calibrating image quality on Lotem 400 fiber head platesetters and Magnus 400 platesetters with an LDA head More...

The document Calibrating image quality on Lotem 400 FH platesetters and Magnus 400 platesetters with an LDA head describes how to calibrate your platesetter to achieve quality Staccato FM screening. It also describes the new Advanced calibration tool (available on machines with Xpo for Magnus 400 3.00.82 and higher). Find this item under Calibration on the Procedures page.

19 Mar 2006: Software version 1.61.351.012 for Lotem 400 Controller: Release Note and FCO More...

Version 1.61.351.012 supports the updated distribution board and improves MCF board reliability.

For more improvements and installation information, see the Lotem 400 Version 1.61.351.012 Release Notes on the Reference page.

To obtain version 1.61.351.012, order FCO 512-00334A on the FCO page.

TechPlanet DVD Version 5 N.1 and Mature Products 2006—31 Jan 2006

16 Jan 2006: Lotem 400 / Lotem 400 Quantum Family Site Preparation Guide More...

The air supply requirements and the grounding sections in the Lotem 400 / Lotem 400 Quantum Site Preparation Guide - English have been updated. Find this item under Site Preparation on the Installation page.

14 Dec 2005: Kodak Thermal Direct plates for Lotem 400 Xpose: Overview More...

Kodak Thermal Direct plates overview for Magnus 400/Lotem 400, including information on suitable environment, equipment and settings, is now available on the Media page.

10 Nov 2005: Troubleshooting: Six-mil GTO plates do not load smoothly on Lotem 400 with MCU More...

If six-mil GTO plates do not load smoothly, changing the Y Up After Punch For 0.15 parameter value may resolve the problem. Find the resolution under Loading on the Troubleshooting page.

16 Oct 2005: Modem installation on Lotem 400 Xpose More...

Internal Modem Installation on Lotem 400 Xpose describes how to install the 56 KB/s PCI modem on a Lotem 400 Xpose device. Find this item under Installation procedures on the Installation page.

TechPlanet DVD Version 4 N.3—30 Sep 2005

11 Sep 2005: L-box power supply adjustment on Lotem 400 Xpose More...

L-box power supply adjustment describes how to adjust the three power supplies located in the L-box to help ensure the smooth function of the TEC, LDD, and DDB boards. Find this item under Adjustment/alignment on the Procedures page.

16 Aug 2005: Connecting to Xpose from Mac OS X More...

Connecting to Xpose from Mac OS X does not require PC MacLan. Find this procedure under Connectivity procedures on the Connectivity page.

10 Aug 2005: Xpo application for Lotem 400 Xpose More...

The Xpo application for Magnus 400/Lotem 400 Xpose enables you to receive files and expose plates on the Lotem 400 Xpose platesetter. Xpo connects with the Lotem 400 Xpose Controller via TSP cables. Find Xpo installation information, procedures, and so on, on the Connectivity page.

07 Aug 2005: Installation Test Procedure (ITP) for service engineers More...

After installing a Lotem 4-up platesetter, perform the tests described in the Installation Test Procedure (ITP) for Service Engineers for Lotem 400 / Lotem 400 Quantum together with a customer representative to help the customer gain an understanding of the capabilities of the Lotem 4-up platesetter. Find the ITP under Acceptance on the Installation page.

07 Aug 2005: Customer ITPC translations for Lotem 400 Xpose More...

The customer ITPC translations are now available under Acceptance on the Installation page.

19 Jul 2005: Update 6.1 for Xpose version 1.1.47 for Lotem 400 Xpose More...

To improve throughput when working with TIFF files, download and install the Update_6.1.zip file for Xpose version 1.01.047. For more improvements and installation information, see the Update 6.1 Release Notes. Find the download and release notes under Updates on the Downloads page.

17 Jul 2005: Preventive Maintenance Updated for Lotem 400 More...

The Preventive Maintenance Guide for Lotem 400 and Lotem 400 Quantum and Maintenance Parts List for Lotem 400 / Lotem 400 Quantum are updated to shorten maintenance time and reduce costs. Find these items on the Maintenance page.

Note: The checklists will be updated in the near future.

27 Jun 2005: Updating Lotem 400 S-speed to V-speed More...

The Upgrading Lotem 400 S-speed to V-speed procedure describes how to update the Lotem 400 hardware and software from S-speed to V-speed. Find this procedure under Upgrades on the Procedures page.

26 Jun 2005: FCO 512-00269A: Change crossover connection cable to enable remote support More...

Implement FCO 512-00269A to enable remote support to the platesetter. This FCO changes the platesetter connection from crossover to network using a networking cable. Find this FCO on the FCO page.

TechPlanet DVD Version 4 N.2—31 May 2005

08 May 2005: Site Preparation Guide More...

Lotem 400 / Lotem 400 Quantum Site Preparation Guide - English describes how to prepare a site prior to installation. Find this updated item and its translations under Site Preparation on the Installation page.

01 May 2005: Mac OS X includes PC MACLAN More...

PC MacLAN / Mac OSX: Mac OS X includes built-in PC connectivity, so PC MACLAN is not required. Find this item under Pproduct support notes on the Overview page.

25 Apr 2005: Installation Test Procedure for Customers for Lotem 400 / Lotem 400 Quantum More...

The Installation Test Procedure Checklist (ITPC) for Customers for Lotem 400 and Lotem 400 Quantum is now available under Acceptance on the Installation page

13 Apr 2005: Drum deceleration and drum speed deviation problems occur on all output devices More...

This troubleshooting document provides the solution if the drum decelerates or deviates in speed. Find this item under the Drum section on the Troubleshooting page.

21 Feb 2005: FCO 512-00236A: Update 3.2 More...

To increase throughput and improve plate separation, implement FCO 512-00236A: Update 3.2 for version 1.60.09. Find this FCO on the FCOs page.

10 Feb 2005: Installing a 3rd Party TIFF License More...

This procedure describes Installing a 3rd Party TIFF License. Find this item under ordering/licensing on the Installation page.

07 Feb 2005: "Carriage Motor Fine Detector Not Active" error message More...

To prevent the "Carriage Motor Fine Detector Not Active" error message, reduce the distance between the backlash movement and home position. Find this item under the Error Messages section on the Troubleshooting page.

TechPlanet DVD Version 4 N.1 and Mature Products 2005—31 Jan 2005

23 Dec 2004: FCO 512-00215A: Update 5 for Xpose version 1.1.47 More...

FCO 512-00215A helps to resolve low throughput when working with TIFF files generated in a Prinergy job and improves work with rotated files. Find this item on the FCO page.

15 Dec 2004: DDB OPCOD83 error appears, and put and get actions do not succeed More...

This troubleshooting procedure describes how to resolve the error message DDB OPCOD83 accompanied by unsuccessful put and get actions. Find this item under Error Messages on the Troubleshooting page.

08 Dec 2004: FCO 512-00202A: Upper unload rollers More...

FCO 512-00202A replaces the rubber upper unload rollers with Delrin unload rollers to resolve signs of photoactivity or pressure marks on Kodak plates. Find this FCO on the FCOs page.

29 Nov 2004: Photoactivity or pressure marks on Kodak plates More...

To resolve signs of photoactivity or pressure marks on Kodak plates, replace the rubber upper unload rollers with Delrin unload rollers. Find this tip under Imaging on the Troubleshooting page.

25 Nov 2004: Download version updates More...

Update 5.zip (download) for Xpose version 1.1.47, in addition to Update 3.2.zip (download) and update 2.zip (download) for Lotem 400 Controller version 1.60.09, are now available on the Downloads page.

11 Nov 2004: FCO Tracker More...

FCO Tracker is a file utility, enabling service personnel to keep track of the Field Change Orders (FCOs) that have been implemented on a specific platesetter. Each FCO has its own unique FCO Tracker file. Whenever an FCO is implemented, its associated FCO Tracker file should be installed. To learn more about the File Tracker utility, read the FCO Tracker FAQ.

18 Oct 2004: V-block/Carriage Beam maintenance for CIL output devices More...

The V-block/Carriage Beam maintenance describes how to clean and oil the assembly to ensure image quality, using the new silicon oil, part number 402-00105. Find this procedure on the Maintenance page.

23 Sep 2004: Low Throughput when working with TIFF files in Prinergy or Prinergy Evo on Lotem Xpose More...

Resolve the issue of Low throughput when working with TIFF files in Prinergy or Prinergy Evo by installing update 5 and following the procedure described in the tip. Find this tip under Expose on the Troubleshooting page.

21 Sep 2004: Announcing AskMe: The AskMe search tool is now accessible from all the Lotem sites. More...

AskMe, located in the navigation bar, is a search tool which enables you to find answers faster by connecting you with knowledge base information and solutions from multiple sources. Learn more about AskMe’s functions from the 5 minute online demonstrations.

21 Sep 2004: Update 5 release notes for Lotem Xpose version 1.1.47 More...

The Update 5 release notes describe the additions and corrections that have been made since Update 3, and how to install the update. Find this item on the Reference page.

21 Sep 2004: Jobs do not appear in NewJobs folder on Lotem Xpose More...

If your Jobs do not appear in the NewJobs folder, the NewJobs folder is not being triggered. This tip describes how to resolve the problem by backing up the HotFolders.ans file and downloading a new HotFolders.ans file. Find this item on the Troubleshooting page.

14 Sep 2004: Cold Start Installation Guide Update More...

The Cold Start Installation Guide for Lotem Xpose Is updated to include information about CPU type III. Find this item on the Installation page.

12 Sep 2004: Troubleshooting tip: A Dr Watson error message appears on the Lotem Xpose application More...

A Dr Watson error message on the Lotem Xpose application may mean that your folder for temporary files on drive C is full. Resolve this problem by redefining the temporary folder on drive D. Find this item under Error Messages on the Troubleshooting page.

02 Sep 2004: Troubleshooting item: Software fails to load on 40 GB hard drive and error message appears More...

Preventing 40 GB hard drive failures on Lotem platesetters can be accomplished by installing approved hard drives. This troubleshooting document provides a list of approved (and unapproved) hard drives for the Lotem platesetter. Find this item under Startup on the Troubleshooting page.

11 Aug 2004: Escalation information updated More...

The escalation information has been updated, and now includes a popup list of the response center phone numbers in Europe, the US and Canada. Find this information on the Escalation page.

05 Aug 2004: FCO #512-00141A - Accessories CD More...

Install the support tools on the FCO #512-00141A (pdf) accessory CD to improve the support of the Lotem devices. Find this item on the FCOs page.

03 Aug 2004: FCO #512-00180A Update 2 for Lotem Controller 1.60.09 More...

Implement FCO #512-00180A (pdf) to improve edge detection and to support Lotem 200K. Find this item on the FCOs page.

03 Aug 2004: FCO #512-00133A Replacing the tail gripper’s shoulder screws (IL04487) More...

Over time, the shoulder screws on the tail grippers may loosen and break off. Implement FCO #512-00133A (pdf) to replace the tail gripper’s shoulder screws with self locking screws. Find this item on the FCOs page.

20 Jul 2004: Fogging on images in lead corner when using small 0.15 mm plates for Lotem 400 Family More...

Small plates are held by only one of the two teeth on each head gripper. This causes the thin, 0.15 mm plates to bend. Since the bent area of the plate is not level with the rest of the plate, fogging occurs in the lead corners of the image. Find this tip under Imaging on the Troubleshooting page.

12 Jul 2004: SBC board (CPU) type III installation procedure More...

The SBC board type III installation installation procedure describes how to install SBC board type III and update the bios. The image disk is essential to the configuration of the new CPU. Find this item on the Installation page.

TechPlanet CD Version 3 N.2—14 Jun 2004

19 May 2004: Staccato 25 software installation procedure More...

The Installing Staccato 25 software installation procedure describes how to obtain the license for Staccato 25 software for Lotem Xpose and how to install the software. Find this item under Ordering/Licensing on the Installation page.

06 May 2004: Remote Support Tools icon in Lotem Controller produces error message More...

When selecting the Remote Support Tools icon in Lotem Controller, an error message appears: The procedure entry point create toolhelp32snapshot could not be loacted in the dynamic link library KERNEL32.dll. Find this item under Error Messages on the Troubleshooting page.

05 May 2004: Troubleshooting item: Black vertical lines appear on the exposed image More...

This document describes how to perform several troubleshooting options to prevent unwanted black vertical lines from appearing on the exposed image. Find this item under Imaging on the Troubleshooting page.

04 May 2004: Height/width start image area adjustment procedure More...

The Height/Width Start Image Area Adjustment procedure describes when and how to adjust the height or width start image area to ensure that the exposed image is centered on the plate. Find this item under Adjustment/alignment on the Procedures page.

20 Apr 2004: Vacuum pump turns off and image is faded or out of focus More...

If the vacuum pump turns off and the image is faded or out of focus, the vacuum pump may have overheated, causing bad plate attachment. Find this item under Imaging on the Troubleshooting page.

15 Apr 2004: UDRC-related error messages appear on Lotem Xpose More...

Several UDRC-related error messages that appear on Lotem Xpose can be resolved by replacing NUC board revision C with revision D. Find this item under Error Messages on the Troubleshooting page.

04 Apr 2004: Exposure does not start, and host-related error messages appear More...

The Exposure does not start and host-related error messages appear troubleshooting procedure for customers and service describes the steps that the customer can take to resolve the problem. Find this item under Exposing on the Troubleshooting page.

22 Mar 2004: Lotem Controller monitor does not turn on - tip More...

If Lotem Controller monitor does not turn on, though power is on and fans are heard, replace the power fail protector board. Find this tip under Startup on the Troubleshooting page.

16 Mar 2004: Plate expose and unload fail - tip More...

Pressing Restart Plate State resets the plate status to No plate on drum. If there is a plate on the drum, you cannot restart the plate state, and you cannot expose or unload the plate. Find this tip under Unload on the Troubleshooting page.

11 Mar 2004: Update 3 for version 1.60.09 release notes More...

The Update 3.2 release notes for version 1.60.09 describe the additions and improvements that have been made to version 1.60.09 since update 2. Find this item under Patches and Updates on the Downloads page.

10 Mar 2004: Plate does not unload - troubleshooting procedure More...

The plate does not unload troubleshooting procedure for customers and service personnel describes the steps that the customer can take to resolve the problem, and the steps that the service engineer can take to resolve the problem if the customer is not successful. Find this item under Unloading on the Troubleshooting page.

09 Mar 2004: Drum balance adjustment More...

To ensure proper performance of the imagesetter after changing plate sizes, perform the Drum Balance Adjustment on Lotem 400 procedure. Find this item under Adjustment/alignment on the Procedures page.

08 Mar 2004: Drum Driver 2 LEDs status More...

The eight LEDS on the Drum Driver 2 indicate the status of various elements relating to the drum driver 2 board, such as power supply function, DC bus voltage, and so on. Find this item under Boards on the Troubleshooting page.

TechPlanet CD Version 3 N.1—29 Feb 2004

29 Feb 2004: MCF-related error message, possibly accompanied by drum runaway, on Lotem 400 (FH) More...

The resistor R145 (1 kohm) on the MCF board was replaced with a 0 ohm resistor to prevent MCF-related error messages, that are sometimes accompanied by drum runaway. Find this item under Error Messages on the Troubleshooting page.

26 Feb 2004: Release notes for Update 2 of version 1.60.09 on Lotem 400 (FH) More...

The Update 2 Release Notes for version 1.60.09 describe the additions and corrections that have been made to version 1.60.09. Find this item under Patches and Updates on the Downloads page.

25 Feb 2004: Jittery Lines on Images Exposed on Lotem 400 FH More...

Resolve Jittery Lines in Exposed Images by replacing the .dll file. Find this tip under Imaging on the Troubleshooting page.

24 Feb 2004: Upgrading Lotem 400 to Lotem Xpose More...

The Upgrading a Lotem 400 device to Lotem Xpose procedure describes how to update a Lotem 400 FH device with Brisque to Lotem Xpose. Find this item under Upgrades on the Procedures page.

22 Feb 2004: Application notes: Backing up the Lotem registry, database and DDB configuration (multilanguage) More...

The Application Notes: Backing up the Lotem registry, database and DDB configuration (multilanguage) can be found under User Guides on the Reference page.

19 Feb 2004: Electrical Block Diagrams More...

The Electrical block diagrams for Lotem 400 FH includes electrical block diagrams of the D-box power distribution and data flow, and the main connections and main transformer. Find this item on the Drawings & Photos page.

19 Feb 2004: FCO 512-00105A UDRC for BP Configuration More...

FCO 512-00107A UDRC for BP Configuration describes how to increase reliability and reduce the need to clean ablation from the internal components of the machine by installing a Universal Debris Removal Cabinet (UDRC) kit to vacuum the ablative particles from in front of the optic head, where they are formed. Find this item on the FCOs page.

19 Feb 2004: FCO 512-00105A UDRC for LC Configuration More...

FCO 512-00105A UDRC for LC Configuration describes how to increase reliability and reduce the need to clean ablation from the internal components of the machine by installing a Universal Debris Removal Cabinet (UDRC) kit to vacuum the ablative particles from in front of the optic head, where they are formed. Find this item on the FCOs page.

17 Feb 2004: Translations for Lotem 400 Family / Lotem 400 Quantum Family Maintenance Guide for User More...

Translations of the updated Lotem 400 Family / Lotem 400 Quantum Family Maintenance Guide for User document are now available on the Maintenance page.

11 Feb 2004: User Maintenance Guide More...

The updated Lotem 400 Family / Lotem 400 Quantum Family Maintenance Guide for Users - English in pdf format is now available on the Maintenance page.

01 Feb 2004: Field Change Order #512-03285A Resolving 'Local3 does not respond' error message More...

FCO #512-03285A describes how to prevent the Local3 board does not respond error message by adding a capacitator to the reset circuit of the Local3 board. Find this item on the FCOs page.

06 Jan 2004: Update 3 release notes for Xpose version 1.1.47 More...

The Update 3 Release Notes for Lotem 400 Xpose Version 1.01.047 describe the additions and corrections that have been made since Update 1. Find this item under Release Notes on the Reference page.

31 Dec 2003: FCO 512-00118A - Xpose version 1.1.47 + update 3 More...

Implement FCO 512-00118A: Xpose version 1.1.47 + update 3, which supports Staccato screening, FM screen sets, and one-bit TIFF files, and resolves seven other issues and bugs. Find this item on the FCOs page.

31 Dec 2003: FCO 512-00097A - Lotem Controller version 1.60.09 More...

Implement 512-00097A: Lotem Controller version 1.60.09, which supports UDRC, MCU with Lotem 400 Xpose, and Omron interlocks, and resolves several other issues and bugs. Find this item on the FCOs page.

28 Dec 2003: Site configuration drawings Updated More...

The site configuration drawings have been detached from the Lotem 400 Family Site Preparation Guidelines document and are now located under the Site Preparation section of the Installation page.

28 Dec 2003: Installation guide for Lotem 400 Xpose updated and reformatted More...

The Installation Guide for Lotem 400 Xpose has been updated and reformatted into separate sections (Hardware, calibration, etc.). Find this item under Installation Procedures on the Installation page.

28 Dec 2003: Remote Support Access for Lotem 400 Xpose More...

The Remote Support for Lotem 400 Xpose document provides the service engineer with a procedure to teach the customer to enable and disable remote support, and to observe the necessary safety precautions. Find this item under Installation Procedures on the Installation page.

23 Dec 2003: Troubleshooting item: Prevent the 'Put of Distribution Card Failed' and 'Distribution Card Doesn't Respond' error messages More...

The troubleshooting document Prevent the 'Put of Distribution Card Failed' and 'Distribution Card Doesn't Respond' error messages describes how to prevent these two error messages from appearing during calibration by ensuring that the test plate does not contain more than 10 calibration strips. Find this item under Error Messages on the Troubleshooting page.

17 Dec 2003: Site Preparation Guidelines for the Lotem 400 Family / Lotem 400 Quantum - Updated More...

The updated Lotem 400 / Lotem 400 Quantum Family Site Preparation Guidelines now includes a notice regarding airborne emissions, and the specific sections (electrical requirements, environment, etc.) are self-contained. The site configuration drawings were removed from the document and are available separately. Find this document and the translations on the Installation page.

09 Dec 2003: Field Change Order #512-03310A - Power Failure Protector More...

This FCO replaces FCO 512-01500. Prevent damage to a platesetters' components, caused by an electrical power surge, by implementing Field Change Order #512-03310A Power Failure Protector. This FCO adds a power failure protector board to maintain the platesetter in an Off status until the On/Off pushbutton is toggled. Find this item on the FCO page.

07 Dec 2003: Loading issues and error messages: troubleshooting for customers More...

The Loading issues and error messages: troubleshooting table for customers provides basic customer-level troubleshooting procedures for a number of loading-related problems and error messages. Find this item under Loading on the Troubleshooting page.

27 Nov 2003: Troubleshooting item: Enhanced enable detector kit (part number 518-00481A) More...

The operational range of the existing enable detector (p/n 138A10080) is too limited. The Enhanced enable detector kit (part number 518-00481A) document describes the workaround to this problem by replacing not only the existing enable detector, but several other detectors with newly enhanced detectors - all of which are provided in a kit. Find this item under Loading on the Troubleshooting page.

25 Nov 2003: Const Conversion Thicknesses to Focus Motor parameter calculation procedure More...

Perform the Const Conversion Thicknesses to Focus Motor Parameter Calculation and save the value in the registry, to enable automatic calculation and conversion of the focus values for plate definitions when using different media thicknesses. Find this item under calibration on the Procedures page.

18 Nov 2003: Field Change Order #512-02139A Preventing Local3 board error messages Updated More...

Field Change Order #512-02139A Preventing Local3 board error messages replaces the previous FCO 512-02139. The new FCO contains three connectors per Local3 board whereas the previous FCO only contained one connector. Find this item on the FCOs page.

16 Nov 2003: FCO #512-02295 Sealing the optic house opening More...

The existing optic house opening (where the resolution mechanism fork enters the optic head), is too large. Dust can easily enter through this opening and damage the laser optics, resulting in reduced image quality. Implement FCO #512-02295 Sealing the optic house opening to prevent dust from reaching the laser optics by sealing the opening where the resolution mechanism fork enters the optic house. Find this item on the FCOs page.

12 Nov 2003: Error message This program has performed an illegal action or Lotem400GUI caused a invalid page fault More...

This tip describes how to resolve the error messages This program has performed an illegal operation / Lotem400GUI caused a invalid page fault. Find this item under error messages on the Troubleshooting page.

09 Nov 2003: Conveyor assembly drawings More...

Two assembly drawings have been added for the round belt conveyor (small). Find these items on the Drawings and Photos page.

05 Nov 2003: Cannot log on to modem - troubleshooting procedure More...

The Cannot log on to modem troubleshooting procedure describes how to resolve problems with modem logon. Find this item under Startup on the Troubleshooting page.

02 Nov 2003: CIL Component Search URL update More...

The CIL Component Search URL has been updated to http://cilprdweb.cil.creo.com/componentsearch/. Please update your bookmarks.

22 Oct 2003: Excurve correction results mirror required results - troubleshooting tip More...

When exposing positive plates, excurve correction results mirror the required results, due to incorrect excurve. Find this tip on the Troubleshooting page.

21 Oct 2003: Software versions table for Lotem 400 family More...

The Software Versions table for the Lotem 400 family lists all required CDs and diskettes for each product, includeing Lotem Controller version, diagnostics, operating system, BIOS, etc. Find this item on the Downloads page.

21 Oct 2003: Tip: Cannot expose large positive plates on Lotem 400 Xpose with MCU More...

To expose large positive plates (750 mm along the drum) on Lotem 400 Xpose with MCU, change the Margin parameter in Regedit from -3 to 0. Find this item under expose on the Troubleshooting page.

16 Oct 2003: Troubleshooting item: Platesetter is locked in a permanent state of shut down More...

The Platesetter is locked in a shut down state document provides a solution for platesetters that are locked in a permanent state of shut down. Find this item under Miscellaneous on the Troubleshooting page.

15 Oct 2003: Uninterruptible power supply (UPS)/power conditioner requirements for Lotem 400 family More...

To resolve erratic platesetter performance created by an unstable power supply, connect either a Power Conditioner or an Uninterruptible Power Supply (UPS). Find this item under Site Prep on the Installation page.

14 Oct 2003: Invalid Display Settings: The currently selected display resolution is invalid error message More...

When you replace the CPU or perform a cold start, the Invalid Display Settings: The currently selected display resolution is invalid error message appears. To resolve this error message, change the Windows setup. Find this item under Error Messages on the Troubleshooting page.

07 Oct 2003: Diagnostics update CD installation procedure for software version 1.60.09 More...

The diagnostics update CD installation procedure for software version 1.60.09 describes how to install the updated diagnostics CD, which enables working with diagnostics on all Lotem 400 Family platesetters. Find this procedure on the Installation page.

30 Sep 2003: Troubleshooting item: Reformatting a partitioned hard drive More...

The Reformatting a partitioned hard drive document describes how to create a Startup diskette containing the Fdisk.exe utility. Use the Fdisk.exe utility to reformat partitioned hard drives prior to installing Windows OS and Lotem software. The document, containing a downloadable link to the Fdisk.exe utility, can be found under PC Problems on the Troubleshooting page. Alternatively, the utility can be downloaded directly from the Downloads page.

25 Sep 2003: You do not have a license to output this file type error message More...

Tiff files created in the Prinergy system do not expose on Lotem 400 Xpose, and the You do not have a license to output this file type error message appears. To resolve this error message, reload an earlier Prinergy version. Find this item under Error Messages on the Troubleshooting page.

25 Sep 2003: Software problem the element does not fit current pass. Error number 6848 error message More...

When trying to expose laser uniformity, the Software problem the element does not fit current pass. Error number 6848 error message appears. To resolve this error message, increase the Offset parameter value for width and height. Find this item under Error Messages on the Troubleshooting page.

21 Sep 2003: FCO 512-02139 Local board error messages More...

Implement FCO 512-02139 to prevent two conflicting components within the platesetter from generating the Local3 board error messages. Find this item on the FCOs page.

17 Sep 2003: Patch 1 for version 1.60.09 released on CD for Lotem 400 fiber head family More...

Patch 1 for software version 1.60.09 enables improved edge detection and support for MCF2 board. Patch 1 is released on CD for the Lotem 400 fiber head family. Find the Patch 1 release notes on the Reference page.

16 Sep 2003: Bearing assembly replacement added to FCO 510F29071: Gripper actuator guide More...

In addition to replacing the gripper actuator guides to prevent the gripper bearing from hitting the edges of the slot in FCO 510F29071, replace the slotted screw bearing assembly with a hex screw bearing assembly to enable a tighter hold and prevent the bearings from falling off. Find this item on the FCO page.

TechPlanet CD Version 2 N.3/4—15 Sep 2003

08 Sep 2003: Windows does not start and an error message appears regarding boot disk/diskette More...

If Windows does not start, and an error message appears regarding boot disk/diskette, it is possible that a diskette was left in the Lotem Controller PC drive. Find this customer-oriented item under Startup on the Troubleshooting page.

04 Sep 2003: During Windows startup, an error message appears: troubleshooting procedure for customers More...

The During Windows startup, an error message appears: troubleshooting procedure for customers appears on eCentral. It describes the steps customers can take to resolve the problem before submitting a service call. Find this item under Startup on the Troubleshooting page

02 Sep 2003: Lotem 200 FH - Spiral lines on Toray plates: troubleshooting procedure More...

Spiral lines that appear on Toray plates indicate problems with LDD boards or laser diodes. Find this item under Imaging on the Troubleshooting page.

26 Aug 2003: Lotem 400 Fiber Head error message: Drum Cannot Rotate More...

To resolve the drum cannot rotate error message, reduce the value of the Drum to Plate After Extra parameter. Find this item under Error Messages on the Troubleshooting page.

11 Aug 2003: Lotem 400 Xpose - Run version 1.1 in debug mode to create log files More...

Use the Run version 1.1 in debug mode procedure to instruct your customer how to create a detailed log file and send it to you, to help you troubleshoot the customer's problem. Find this item on the Procedures page, and on the Troubleshooting page.

10 Aug 2003: Lotem 400 Xpose User Guide version 1.1  More...

The Lotem Xpose version 1.1 User Guide and its translations are now available on the Reference page.

28 Jul 2003: Edge detection calibration for version 3.161.00/1.60.09 and higher More...

Proper edge detection ensures acurate image positioning on the plate. The edge detection calibration procedure, starting from version 3.61.00/1.60.09, has been automated and simplified. Find this document on the Procedures page.

24 Jul 2003: Network subsystem has failed - error message in Lotem 400 Xpose More...

The message Network subsystem has failed appears with Lotem 400 Xpose. Find the procedure to resolve this error message under Error Messages on the Troubleshooting page.

15 Jul 2003: Edge detection troubleshooting procedure More...

The message Carriage reach position without edge detection appears with Lotem 400. Find the procedure to resolve this error message under Edge Detection on the Troubleshooting page.

13 Jul 2003: Lotem 400 Family / Lotem 400 Quantum Family Troubleshooting Guide for User More...

The Lotem 400 Family / Lotem 400 Quantum Family Troubleshooting Guide for User is now available on the Reference page.

02 Jul 2003: Manually loaded plate cannot enter the platesetter More...

Adjust the nut on the plate stopper pneumatic piston so that the piston can support the front panel, and the panel can close properly, enabling the plate to enter the platesetter. Find this tip under Loading on the Troubleshooting page.

29 Jun 2003: Lotem Xpose version 1.1.47 Delta Release Notes More...

The Lotem Xpose version 1.1.47 Delta Release Notes, describe the delta between Lotem Xpose software version 1.1.44 and version 1.1.47. Find this item on the Reference page.

29 Jun 2003: Lotem Xpose version 1.1.47 Release Notes More...

The Lotem Xpose version 1.1.47 release notes describe the changes and additions made to the Lotem Xpose software since the previous version. Find this item on the Reference page.

26 Jun 2003: Lotem Xpose Backup and Restore Download More...

Download the backup and restore .exe file (under installers) on the Downloads page.

19 Jun 2003: Lotem Xpose Backup and Restore Procedure More...

The backup and restore procedure is more error-proof than a cold start procedure, and is less time-consuming. Find this procedure under backup on the Procedures page.

18 Jun 2003: Misregistration due to conflict between registration pins location and plate size More...

To resolve misregistration due to a conflict between the location of the registration pins and the plate size, install new head spoilers. Find this procedure under registration on the Troubleshooting page.

11 Jun 2003: Elevation adjustment on fiber optic Lotems More...

The Elevation adjustment on fiber optic Lotems procedure enables you to find the correct elevation angle of the optical head. When the elevation angle is correct, all 24 or 48 beams along the V groove are in focus. Find this item under adjustment/alignment on the Procedures page.

09 June 2003: Lotem 400 Family Safety Precautions for User More...

Lotem 400 Family Safety Precautions for User in English and translations are now available on the Safety page.

09 June 2003: Connecting the SCSI Cable More...

To connect the SCSI cable, refer to the illustration under Other Procedures on the Procedures page.

03 June 2003: Script for Xpose 1.50.08: Config Loading System More...

The Config Loading System script for Xpose 1.50.08 can be found under Patches and Scripts on the Downloads page.

28 May 2003: Brisque 4.1 - Supported Platform Configurations - in spreadsheet format More...

Use the Brisque 4.1 - Supported Platform Configurations spreadsheet for all CTP device configurations. Find this item under Compatibility on the Connectivity page.

27 May 2003: Lotem 400 Xpose custom installation on laptop or PC (Windows 2000) More...

Lotem 400 Xpose can be custom-installed on your laptop or PC (Windows 2000) and run in simulation mode. Find this item on the Installation page.

18 May 2003: PS/M with UDRC Error Message Upon Startup More...

This tip describes how to resolve the error received upon startup - UDRC error: Unknown Error Message. Find this item under Error Messages on the Troubleshooting page.

13 May 2003: New! Lotem 400 Family / Lotem 400 Quantum Family Maintenance Guide for User More...

New - Lotem 400 Family / Lotem 400 Quantum Family Maintenance Guide for User This document outlines and explains all the maintenance procedures customers must perform. This item and its translations can be found on the Maintenance page.

06 May 2003: Lotem Xpose Release Notes version 1.1.44 More...

The Lotem Xpose Release Notes, version 1.1.44, describe the changes and additions made to the Lotem Xpose software since the previous version. Find this item on the Reference page.

06 May 2003: Lotem Xpose Software Upgrade Procedure More...

The Lotem Xpose Software Upgrade Procedure describes how to upgrade to the new software version. Find this item on the Installation page.

05 May 2003: Lotem 400 Family Safety Precautions for Engineer (Draft) More...

Updated Lotem 400 Family Safety Precautions for Engineer (Draft) now available on the Safety page.

30 Apr 2003: Lotem 400 Expose cold start guide More...

The Cold Start Installation Guide for Lotem Xpose provides instructions for performing a cold start in the event of a system crash. Find this item on the Installation page.

TechPlanet CD Version 2 N.2—28 Apr 2003

28 Apr 2003: Software Version 1.60.09 Release Notes for the Lotem 400 Family More...

The Version 1.60.09 release notes for Lotem 400, describe the changes and additions made to the Lotem 400 software since the previous version. Find this item on the Reference page.

15 Apr 2003: Staccato questionnaire for potential Beta customers More...

The Staccato questionnaire contains a list of questions to help determine a customer's eligibility to become a Staccato beta site. Find this item under See Also on the Reference page.

09 Apr 2003: FCO 512-27688 L400 Top Door Lift O Mat for Lotem 400 FH and Expose More...

Implement FCO 512-27688 to install the Lift O Mat assembly with a stronger piston to support and hold the top door open. Find this item on the FCO page.

27 Feb 2003: FCO 512-01264 and 01264A (small) Gripper, Loading and Registration More...

Implement FCO 512-01264/01264A to replace head grippers and resolve intermittent registration problems caused my the movement of the drum during actuation. Find this on the FCO page

19 Mar 2003: FCO 512-00106B Load Roller Bar L400 More...

To prevent rollers on the load roller bar from slipping off their springs, implement FCO 512-00106B to install the redesigned load roller bar. Find this FCO on the FCO page

23 Feb 2003: 514-00033A - 20/40 GB Hard Drive Field Installation Kit More...

Implement the hard drive field installation kit procedure on Lotem machines with the old E-box (p/n 506E1L027) to solve communication problems caused by the 1.6 meter flat cable. Find this item under Parts Replacement on the Procedures page.

17 Feb 2003: Lotem 400 Xpose - Checking the Event Viewer More...

This item describes how to check the Event Viewer for disk errors. Find this item under operating system on the Troubleshooting page.

16 Feb 2003: Lotem 400 Family - Saving log files manually More...

This item describes how to save log files manually. Find this item under backup on the Procedures page.

16 Feb 2003: Lotem 400 Family - Head grippers for version 1.50.08 More...

This tip describes how to check whether your manual loading machine has the upgraded head grippers to improve registration. Find this tip under registration on the Troubleshooting page.

11 Feb 2003: Lotem 400 Family - Diagnostics do not load properly with version 1.50.08 More...

If the diagnostics do not load properly with version 1.50.08, and an error message appears, stating that the Loader Local 3 cannot be opened from diagnostics, implement this tip to resolve the problem. Find this item on the Troubleshooting page.

10 Feb 2003: Lotem 400 Family - Software version CD 1.50.08 patch information More...

The purpose of the software version CD 1.50.08 patch information table is to clarify which patches and files are required for CD version 1.50.08. Find this item on the Downloads page.

10 Feb 2003: Lotem 400 Family - Identifying the MCF2 board in version 1.60.xx More...

To identify the MCF card, version, and revision on the PC Controller, in the hardware tree, select Boards>MCF board>MCF card. Find this item under Revision History on the Overview page.

05 Feb 2003: Lotem 400 with PS/M - PC MacLan license on Lotem 400 backup More...

The PC MacLan License can be found in the following locations:

Find this item under Status Reports on the Overview page.

05 Feb 2003: Lotem 400 with PS/M - error message: SxMx Server is down More...

To resolve the error message SxMx Expose server is down, uninstall the Lotem Expose application, and then reinstall it. Find this tip on the Troubleshooting page.

04 Feb 2003: Lotem 400 with PS/M - DataVolumes tip More...

This tip helps resolve problems caused by DataVolumes being saved on the wrong disk. Find this tip on the Troubleshooting page.

04 Feb 2003: Lotem 400 with PS/M - Disk problems More...

This tip helps resolve disk problems such as disk E not existing under My Computer, or disk errors (as seen in the event viewer). Find this tip on the Troubleshooting page.

02 Feb 2003: Lotem 400 family - Patch 4 for version 1.50.08 More...

If the Lotem 400 version 1.50.08 has the newly designed head grippers, download Patch 4 (download) to resolve registry problems. Find this patch on the Downloads page.

29 Jan 2003: Lotem Expose repair option for corrupt or incorrectly loaded application More...

If the The Lotem Expose application appears to be corrupted, or is not loaded properly, insert the Lotem Expose application CD Rom in the CD Rom drive, and then select Repair. Find this item on the Troubleshooting page.

26 Jan 2003: Tip - Expose Progress Indicator and Production Manager Stuck More...

If the expose Progress Indicator and Production Manager are stuck and an error message appears with PC Controller version 1.50.08, this tip helps resolves the matter. Find this item on the Troubleshooting page.

TechPlanet CD Version 2 N.1—24 Jan 2003


21 Jan 2003: Cleaning the Optical V-groove Assembly on Lotem Fiber Head Machines More...

Implement the Cleaning the Optical V-groove Assembly procedure on rare occasions, such as to remove an overly-tightened lens filter. Find this item on the Procedures page.

19 Jan 2003: Lotem 400, 400 PSM, and 400 Quantum Manual Loader - Registration problems on the plate More...

Prevent registration problems by correcting the Plate Loading Motor parameter to enable the plate to reach the registration pins. Find this tip on the Troubleshooting page.

15 Jan 2003: Launching Lotem Expose with PC Controller Version 1.50.08 More...

When Launching Lotem Expose with PC Controller version 1.50.08, the Lotem Expose application tries to launch automatically. If you try to reload the Lotem Expose software, there is no configuration and the Lotem Expose does not launch. Find a tip to resolve this on the Troubleshooting page.

09 Jan 2003: Lotem 400 / 400 PS/M - Omron status report More...

Lotem 400 Omron: starting with machine S/N 0251-124288/01, all Lotem 400 Family machines have the same mainframe and Omron interlock. Find more information on the Overview page.

05 Jan 2003: Lotem Expose Patch Installation More...

The Lotem Expose Patch (download) resolves resubmit problems related to an aborted or failed job. Find this patch on the Downloads page, and the Lotem Expose Patch Installation instructions on the Installation page.

TechPlanet CD Version 1 N.4—26 Oct 2002

17 Oct 2002: Lotem 400 PSM - problem installing version 1.50.08 on new image disk More...

Two missing .dll files (msvcrtd.dll and mfc42d.dll) cause problematic installation of version 1.50.08. You can find these two .dll files on the version 1.50.08 CD, and copy them into c:/winnt/system. Find the software release notes for version 1.50.08 on the Reference page.

07 Oct 2002: Lotem 400 Family Software Release Notes 1.50.08 More...

The Software Release Notes 1.50.08 describe the changes and additions made to the Lotem 400 software since the previous version (1.30.04). To receive the new version, order CD 510V1N168E. Find these and other Lotem 400 release notes on the Reference page.

TechPlanet CD Version 1 N.2/3 — 12 Jul 2002

19 Jun 2002: Lotem 400 w/ PS/M CUP board AMD K6-3 1V7 More...

Find information about the CPU board and instructions for installing the automatic Bios diskette. Overview - status reports

28 May 2002: PS/M to Lotem 400 customer training + translations More...

PS/M to Lotem 400 customer training + translations. see 'training' section on Reference page.


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