The Imaging Head V-Groove Adjustment procedure helps resolve wavy lines that appear on the image. Only service engineers who have been trained to perform this procedure should attempt this adjustment. Find this item under Adjustment/alignment on the Procedures page.

The spare parts specific to the magnetic drum option have been moved to the appropriate parts lists. Find these items under Drum, Loading/unloading, or General on the Parts/tools page.

Install the drum brake to improve the loading process by keeping the drum immobile during plate loading on ThermoFlex Narrow and Narrow Hybrid (non-offset) devices. Find this item under Installation procedures on the Installation page.

"Emergency Stop: Drum Speed Deviation Is Above the Limit" message appears during delay or drum speed calibration on ThermoFlex Narrow platesetters. Find this item under Error messages on the Troubleshooting page.

Grooves appear in the drum on ThermoFlex Narrow platesetters. Find this item under Drum on the Troubleshooting page.

A pattern, most visible in highlight and shadow, appears on the exposed plate on ThermoFlex Narrow devices. This may be resolved by reinstalling the Xilinx software. Find this item under Imaging on the Troubleshooting page.

This procedure describes Backing Up the Registry and Database using the LotemBackup icon on ThermoFlex Narrow Hybrid devices. Find this item under Backup on the Procedures page.

This procedure describes Installing ThermoFlex Controller Version 2.01.354.11 Software on ThermoFlex Narrow Hybrid devices. Find this item under Installation procedures on the Installation page.

The Creating a BIOS disk and uploading BIOS for Windows XP-compatible CPU procedure describes how to create a BIOS disk for the Windows XP-compatible CPU for ThermoFlex Narrow Hybrid devices, and how to upload the BIOS. Find this item under General on the Procedures page.

The Replacing the CPU Board procedure describes how to replace the CPU (SBC) board on ThermoFlex Narrow Hybrid platesetters with Microsoft Windows XP operating system. Find this item under Parts replacement on the Procedures page.

To help simplify the troubleshooting of imaging issues, the Imaging Samples document contains photos of various problematic images with links to the relevant troubleshooting procedure or suggestions about what could be causing the problem. Find this item under Imaging on the Troubleshooting page.

The Offset Plate Roller Replacement procedure describes how to replace the offset plate roller and side-to-side detectors on ThermoFlex Narrow Hybrid platesetters with Offset option. Find this item under Parts replacement/installation on the Procedures page.

In the ThermoFlex Controller software, if the side-to-side detector status appears incorrectly (OFF when pins are in the drum, or ON when pins are not in the drum) on ThermoFlex Narrow or Narrow Hybrid, fiind the resolution under Offset option on the Troubleshooting page.

The drum initialization task times out, alarms sound when the platesetter doors are opened, and the "Drum motor goto speed fails" message appears on ThermoFlex Narrow or Narrow Hybrid. Find this item under Error Messages on the Troubleshooting page.

Artifacts that occur intermittently throughout the image on ThermoFlex Narrow Devices may be the result of Electromagnetic induction between the TSP cable and the transformer, or maintenance may be required on one of the carriage components. Find this item under Imaging on the Troubleshooting page.

The Detailed Maintenance Procedure combines the two Planned Maintenance (PM) documents (PM outline and detailed procedures) to provide one detailed source of PM information to be used in conjunction with the PM checklist. Find this item on the Maintenance page.

The ThermoFlex FAQ is available on the Sales Information Portal (SIP) under Output > Packaging > ThermoFlex. This item is listed under Product Description on the Overview page.

The Installation Workflow and Checklist for ThermoFlex Mid II and Narrow Hybrid provides a detailed timeline for planning the installation of the ThermoFlex platesetter system, and a checklist to help you follow up. Find this item under Installation procedures on the Installation page.

The ITP (Installation Test Procedure) for Service for ThermoFlex Narrow Hybrid and Mid II Hybrid and ITPC (Installation Test Procedure Checklist) for Customers for ThermoFlex Narrow Hybrid and Mid II Hybrid are now available. These documents are relevant for both Flexo and Offset plates on ThermoFlex Narrow Hybrid devices. Find these items under Acceptance on the Installation page.

The Creating a Bios Disk procedure describes how to create a Bios disk and how to upload the Bios. Find this item under General on the Procedures page.

If Microsoft Windows crashes or if you replace the hard disk and no disk backup exists, you must reinstall the Windows software from scratch using the Windows Ghost image DVD. Find this item under Installation procedures on the Installation page.

This procedure describes Backing Up Drive C or Entire Hard Disk Using the Backup and Restore Tool tool to back up and restore drive C or the entire hard disk. Find this item under Backup on the Procedures page.

The ThermoFlex Full Training Course for Instructor for all Mid II and Narrow devices and ThermoFlex Full Training Course for Student for all Mid II and Narrow devices are now available. Find these items under Training on the Reference page.

The updated English version of the ThermoFlex Narrow Hybrid User Guide is now available. Find this item under User guides on the Reference page.

The ThermoFlex Narrow Hybrid Installation Guide (draft) is now available. Find this guide under Installation procedures on the Installation page.

If the drum is excessively noisy, rotates in the wrong direction, or has difficulty accelerating, perform the Drum Motor Replacement procedure. Find this procedure under Parts replacement/installation on the Procedures page.

The Ghost Backup utility enables you to back up drive C, or the entire disk, of a ThermoFlex Narrow Hybrid platesetter. If Microsoft Windows XP crashes, or if you replace the hard disk, you can use the backup disk that you created to restore the necessary drives. Find this item under Utilities on the Downloads page.

To resolve intermittent interlock alarms, check wiring, interlock alignment, or various interlock-related boards. Find the resolution under Performance on the Troubleshooting page.

Training presentations on Diagnostics for ThermoFlex Mid and Narrow configurations and Remote Support for ThermoFlex Mid and Narrow configurations (2 MB) are now available. Find these items under Training on the Reference page.

During calibration, thin diagonal lines appear on the test file on the "seam line" between the first and last diodes. Find the resolution under Calibration on the Troubleshooting page.

The Connecting the Fuchs vacuum pump to ThermoFlex Narrow devices procedure is relevant when connecting the Fuchs vacuum pump to earlier versions of the ThermoFlex Narrow device. ThermoFlex Narrow Hybrid platesetters that are now manufactured connect to the Universal Debris Removal Cabinet (UDRC). Find this item under Parts replacement/installation on the Procedure page.

The Loading or exposure stops and intermittent drum motor errors appear troubleshooting procedure describes the causes and resolutions for this issue. Find this file under Error messages on the Troubleshooting page.

If you replace the CPU in the ThermoFlex Narrow Hybrid platesetter, you must download and reinstall the BIOS for XP setup file. Find this file under BIOS on the Downloads page.

The Fuchs vacuum pump upgrade procedure describes how to update the Fuchs vacuum pump with filter pocket 5 in place of the safety filter bag. Filter pocket 5 is a larger particulate filter and requires replacement six times less frequently than the previous safety filter bag. Find this item under BIOS files on the Procedure page.

The ThermoFlex Controller Version 2.01.354.011 (XP) Release Notes are now available. Version 2.01.354.11 supports Windows XP and the offset option. Find this item under Release notes on the Reference page.

The draft QEA Flexo-M Tool (Image Analysis System) FAQ (Frequently Asked Questions) document is now available. Find this item under Tools on the Parts/tools page.

The translations of the Users Guide for ThermoFlex Narrow Hybrid are now available. This guide includes loading instructions for Flexo plates, offset, and magnetic drum options. Find these items under User guides on the Reference page.

The translations of the Safety Precautions for Users for ThermoFlex Narrow Hybrid With Offset Option are now available. Find these items on the Safety page.

The translations of the updated ThermoFlex Narrow Site Preparation Guidelines are now available. Find these items under Site preparation on the Installation page.

The Resolution motor replacement procedure describes how to replace the resolution motor and test to confirm that it moves freely. Find this item under Parts replacement/installation on the Procedures page.

The ThermoFlex Narrow Hybrid With Offset Option Safety Precautions for Service Engineers is now available. Find this item on the Safety page.

The ThermoFlex Narrow Hybrid With Offset Option Safety Precautions for User is now available. Find this item on the Safety page.

The ThermoFlex Narrow Hybrid Site Preparation Guide has been updated to include information about the offset option and the magnetic drum options. Find this item under Site preparation on the Installation page.

The ThermoFlex Narrow Hybrid User Guide now includes information about the offset option and the magnetic drum option. Find this item under User guides on the Procedures page.

The Optic Lens Replacement procedure describes how to access the optic head, remove it with a special jig, and clean the imaging head's V-groove. Find this item under Parts replacement/installation on the Procedures page.

The thicker the plate, the greater the diameter of the exposed area as the plate's outer layer stretches around the drum. To ensure that the exposed image is the same size as the expected outcome, perform the Calculating Scale Factors procedure. Find this item under General on the Procedures page.

Pits on the drum that cause hotspots on the image indicate a deteriorating drum. Contact the drum manufacturer to replace the drum. This item is also for customers, and will be posted on eCentral. Find this item under Drum on the Troubleshooting page.

In every swath, thin lines appear, mostly in the solid area (the area that is 100% exposed) between the first and last diodes. Increase the strength of the first and last three diodes to overcome the effect of the cooling of the media and produce a uniform image. Find this item under Imaging on the Troubleshooting page.

The Diode replacement procedure describes how to replace a defective diode by removing the diode from the L-box, and splicing the fiber of the defective diode to the fiber of the replacement diode. Find this procedure under Parts Replacement/installation on the Procedures page.

The error message DDB Card Switch to Application Failed appears on ThermoFlex Mid. Find the resolution under Error Messages on the Troubleshooting page.

The ThermoFlex Narrow Hybrid Site Preparation Guide has been updated. Find this guide under Site Preparation on the Installation page.

The Media Tape Specifications lists the minimum requirements for flexo media tape, in addition to offset media tape. Find these specifications under Technical Bulletins on the Reference page.

The Fuchs vacuum pump remains on after you try to close it in the ThermoFlex Controller software. When you quit ThermoFlex Controller, the Fuchs vacuum pump remains on. Find the resolution under Debris Removal on the Troubleshooting page.

The Invalid Key list is now available. Find this list under Unique spares on the Parts/tools page.

After installing the ThermoFlex narrow platesetter, please remember to complete and send the Installation Feedback Report. Find the IFR at the top of the Installation page.

The Planned Maintenance (PM) Checklist for all ThermoFlex Narrow platesetters is now available. Find this item on the Maintenance page.

An illustration is available to help identify the laser diodes. Find this item under Illustrations on the Drawings/photos page.

The air supply requirements and the grounding sections in the ThermoFlex Narrow Hybrid Site Preparation Guide have been updated. Find this item under Site Preparation on the Installation page.

A procedure for Setting registration coordinates for eight pre-punched, loaded plates is now available. Find this item under General on the Procedures page.

The Invalid Key is now available. Find this under User Guides on the Reference page.

A corrupt image can result from incorrect registry parameters or faulty hardware components. Find this item under Imaging on the Troubleshooting page.

When the device is turned on in the morning after a cold start, an error regarding the distribution card appears. Several reboots are required to start the device. Find this item under Distribution box on the Troubleshooting page.

Controller version 1.32.352.004 release notes for ThermoFlex Narrow are now available. Version 1.32.352.004 includes support for the offset option. Find this item under Release notes on the Reference page.

After replacing or installing an anti-collision detector, you must adjust the anti-collision detector. Find this item under Adjustment/alignment on the Procedures page.

The procedure Upgrading debris removal system from Fuchs to UDRC BP with external venting describes how to disconnect the Fuchs system and connect the UDRC BP with external venting. Find this item under Upgrades on the Procedures page.

Install FCO 512-27688: Lift O Mat assembly with a stronger piston to support and hold the top door open. Find this item on the FCO page.

If a fuse on the e-box blows repeatedly and the device does not start, follow this troubleshooting procedure to resolve the problem. Find this item under boards/power on the Troubleshooting page.

If the Delay and Plotter I/F diagnostics tests fail when working with Brisque versions earlier than 5.1, it may not indicate a malfunction of the board. Unless there is an additional symptom, continue working as usual. Find this tip under diagnostics on the Troubleshooting page.

If the Focus Motor Velocity [Steps/Sec] registry parameter value is not sufficient to move the focus motor to the required position, the image may be foggy or show artifacts, and the focus motor may collide with the media on the drum. Find this item under carriage and under imaging on the Troubleshooting page.

The Testing Drum Magnet Strength procedure describes how to check the force (Kgf) or the pressure (Kgf/cm²) that the magnet exerts on the plate. Find this item under General on the Procedures page.

Prinergy screen sets for ThermoFlex Mid/Narrow are now available under Screen sets on the Connectivity page.

L-box power supply adjustment describes how to adjust the three power supplies located in the L-box to help ensure the smooth function of the TEC, LDD, and DDB boards. Find this item under Adjustment/alignment on the Procedures page.

Mismatched plotter expose lines appear intermittently, sometimes accompanied by error messages. The problem looks like a data shift around the drum after a varying percentage of exposure. Sometimes the exposure aborts, and sometimes it continues, with gaps of several centimeters, until the end. Find the resolution under Exposing on the Troubleshooting page.

The Drum encoder index adjustment procedure describes how to adjust the drum encoder index to help obtain the maximum image area around the drum. Find this item under Adjustment/alignment on the Procedures page.

The Anti-collision detector replacement and adjustment procedure describes how to install and adjust the anti-collision detector (or plate detector) to prevent collisions between the carriage head and the plate. Find this item under Adjustment/alignment or Parts replacement/installation on the Procedures page.

In the Media Definition dialog box, the operator changed the Thickness parameter value for a media and selected the correct focus value for the new thickness. When returning to the previous media, the focus value does not return automatically. This can cause the optic lens to collide with the drum, or poor image quality. Find this item under Carriage or Imaging on the Troubleshooting page.

The customer ITPC translations are now available under Acceptance on the Installation page.

The ITP (Installation Test Procedure) for Service for ThermoFlex Mid and Narrow is now available. Find these items under Acceptance Tests on the Installation page.

Find the updated ThermoFlex Narrow Hybrid Site Preparation Guide under Site Preparation on the Installation page.

The ThermoFlex Narrow With Magnetic Drum has been customized to allow loading up to 8 plates. Find the ThermoFlex Narrow With Magnetic Drum Loading and Unloading Procedures (up to 8 plates) on the Reference page.

The ThermoFlex Narrow VLSI and TSP screen sets are now available under Screen Sets on the Connectivity page (instead of the Media page).

The Ordering Diodes for ThermoFlex Mid and Narrow procedure describes how to determine which diode to order. Find this ordering procedure under Parts replacement on the Procedures page.

Implement FCO 512-00269A to enable remote support to the platesetter. This FCO changes the platesetter connection from crossover to network using a networking cable. Find this FCO on the FCO page.

The ThermoFlex 2630 / 4045 Quick Start Guide document is available again for reference for older machines which still run with Brisque 3.0. Find this item under User Guides on the Reference page.

The Determining When To Replace the Fuchs Filter maintenance procedure describes how to determine when to replace the filter(s) in the Fuchs vacuum pump, and provides diagrams of the filters in the regular and the upgraded modules. This procedure replaces the previous procedure. Find this item on the Maintenance page.

This troubleshooting procedure describes how to resolve error message 5230 "Illegal buffer" that occurs together with a lack of progress in the imaging process and files aborting. Find this item under Error Messages on the Troubleshooting page.

Install FCO 512-00274A to enable support for diagnostics and remote support for ThermoFlex Mid II and ThermoFlex Narrow. Find this item on the FCO page.

The ThermoFlex Controller Software Version 1.31.350.002/004 Installation procedure describes how to install the Controller software version. Find this item on the Installation page.

To resolve erratic platesetter performance created by an unstable power supply, connect either a Power Conditioner or an Uninterruptible Power Supply (UPS). Find this item under Performance on the Troubleshooting page

The ITPC (Installation Test Procedure Checklist) for customers for ThermoFlex Mid and Narrow is now available under Acceptance on the Installation page

To prevent dust from reaching the laser optics, implement FCO 512-00272A: seal the opening where the resolution mechanism fork enters the optic house. Find this item on the FCO page.

Controller version 1.31.350.002 release notes for ThermoFlex Mid II and Narrow are now available. Find this item under Release Notes on the Reference page.

Diagnostics for ThermoFlex Controller version 1.30 are now available. Find this item under Diagnostics on the Troubleshooting page.

When adjusting the focus range for thick plates, the top right screw on the spring jam (spacer) collides with the platesetter mainframe. Find this item under Carriage on the Troubleshooting page.

This troubleshooting document provides the solution if the drum decelerates or deviates in speed. Find this item under the Drum section on the Troubleshooting page.

Information about NetMeeting to provide remote support for the ThermoFlex Mid and Narrow can be found under Remote Support on the Troubleshooting page.

The purpose of the ThermoFlex Implementation FAQ document is to set customer expectations prior to the implementation of digital flexo. Find this item under Installation Procedures on the Installation page.

More links to connectivity information has been added for ThermoFlex Narrow devices. Find these items on the Connectivity page.

The Upgrading the L-box for V-speed procedure describes how to replace the L-box to upgrade a ThermoFlex Mid or Narrow S or F to V-speed. Find this item under Upgrades on the Procedures page

To prevent a collision of the drum and focus assembly during focus and elevation calibration testing, make sure that the drum speed does not exceed 200 rpm. Find this item under Carriage on the Troubleshooting page.

To prevent the "Carriage Motor Fine Detector Not Active" error message, reduce the distance between the backlash movement and home position. Find this item under the Error Messages section on the Troubleshooting page.

The ThermoFlex Narrow Safety Precautions for User document is now available on the Safety page.

The ThermoFlex Narrow Hybrid User Guide final document is now available under the User Guides section of the Reference page.

The ThermoFlex Narrow With Magnetic Drum Loading and Unloading Procedures (document for specific customer) in English and Italian is now available under the User Guides section of the Reference page.

Hardware intallation guides (in draft form) for ThermoFlex Mid, Mid II, and Narrow are now available on the Installation page.

To achieve the proper focus range for relatively thick plates, the optic lens assembly (“telescope”) moves away from the drum. To prevent the top right screw on the spring jam (spacer) from colliding with the device chassis, replace the spacers as described in Achieving a Focus Range for Plates with a Thickness of 0.7 to 3.2 mm. Find this procedure under Adjustment/alignment on the Procedures page.

FCO Tracker is a file utility, enabling service personnel to keep track of the Field Change Orders (FCOs) that have been implemented on a specific platesetter. Each FCO has its own unique FCO Tracker file. Whenever an FCO is implemented, its associated FCO Tracker file should be installed. To learn more about the File Tracker utility, read the FCO Tracker FAQ.

The ThermoFlex Narrow with Magnetic Drum Loading and Unloading Procedures (Draft) (document for specific customer) is now available under the User Guides section of the Reference page.

FCO 512-00141A describes the support tools available on the accessories CD, and how to install them to improve support of ThermoFlex Mid and Narrow devices. Find this FCO on the FCO page.

The Debris removal hose replacement procedure describes how to replace the debris removal hose as part of the recommended annual maintenance procedures. Find this item under Planned Maintenance on the Maintenance page.

Registration on the ThermoFlex Narrow Magnetic Drum is image to punch. The Setting Registration Coordinates procedure describes how to set the XY mark coordinates that determine the separation start area for up to four plates. Find this procedure under the General section on the Procedures page.

The V-block/Carriage Beam maintenance describes how to clean and oil the assembly to ensure image quality, using the new silicon oil, part number 402-00105. Find this procedure on the Maintenance page.

The escalation information has been updated, and now includes a popup list of the response center phone numbers in Europe, the US and Canada. Find this information on the Escalation page.

AskMe, located in the navigation bar, is a search tool which enables you to find answers faster by connecting you with knowledge base information and solutions from multiple sources. Learn more about AskMe’s functions from the 5 minute online demonstrations.

The PM procedure outline for service engineers describes the maintenance required for every assembly in the device, and provides links to more detailed procedures. Find this item under Planned Maintenance on the Maintenance page.

A new technical bulletin on replacing the UDRC filters on ThermoFlex devices has been posted. See the Reference page for details.

The error message Diode Laser number X does not calibrate required value, accompanied by low throughput, indicates that a laser diode is not working. This procedure describes how to determine the cause of the failure and to resolve it. Find this item under Error messages on the Troubleshooting page.

Patterns on image during laser uniformity test can be caused by a number of incorrect parameters or faulty components. Find this item under Imaging on the Troubleshooting page.

If the Fuchs vacuum stops working and the image is foggy with ablation, it indicates that the vacuum-related task has timed out. This procedure provides a temporary workaround, and instructions for identifying and resolving the problem. Find this item under Imaging on the Troubleshooting page.

The calibration test procedures, including the Overview, Focus, Elevation, Uniformity,Resolution, Delay, Intensity, and Final Adjustments procedures, have been updated and published. Find these items under Calibration on the Procedures page.

A number of electronic wiring diagrams have been added for ThermoFlex Narrow, and for ThermoFlex Mid for Local 2 and Local 3. Find these diagrams on the Drawings/Photos page.

The entire ThermoFlex Mid/Narrow Parts/Tools site has been redesigned. The new site and its sub sites are more user friendly, more comprehensive and easier to navigate.

FCO 512-01965 consists of the release notes for Controller version 1.20.12. Find this item on the FCO page.

The Light Detector Replacement procedure describes how to replace the light detector. Find this item under parts replacement/installation on the Procedures page.

If throughput is lower than the device spec, follow this procedure to determine the possible causes, and how to resolve the issue. A more basic version of this item appears on eCentral for customers. Find this item under Imaging on the Troubleshooting page.

The DDB Card Doesn't Respond (Opcode 82). The operation of Put DDB Card Failed error message indicates that host tries to establish communication with the DDB board, but the action times out. Find this tip under error messages on the Troubleshooting page.

When chipping that is not rough around the edges occurs intermittently on Asahi and Dupont plates, it could indicate a problem with the site environment. Find this tip under Imaging on the Troubleshooting page.

When the nozzle need frequent cleaning and thin black vertical lines appear on images, it indicates ablation on the nozzle. Find this tip under Imaging on the Troubleshooting page.

Diodes that are shipped for testing or replacement must be packaged and shipped in a way that does not damage them, as described in the Packing Diodes for Shipment procedure. Find this item on the Procedures page.

In order to work with the Strobe 7 board and expose in full imaging size, you need to change some parameter values, according to the table in the Working with Strobe 7 procedure. Find this item on the Procedures page.

This document describes the procedure for Wide Focus Motor Replacement. Find this item on the Procedures page.

This troubleshooting document describes how to prevent the image size from being different to the expected outcome. Find this item on the Troubleshooting page.

The Wide focus test safety precautions document describes how to prevent the debris removal nozzle from colliding with the drum during a wide focus safety test. Find this item on the Troubleshooting page.

The TSP/TSP_U Installation Guide describes the various TSP configurations, depending on your Brisque and Macintosh platform, and your output device. The guide includes procedures for installing the TSP/TSP_U board and connecting the TSP cable. Find this item on the Connectivity page.

This site has been restructured to fit TechPlanet’s common navigation. If you have any questions or comments about the navigation, please contact TechPlanet feedback. For information about content in this site, please contact Patti Serusi.

The Flexo Media Imaging Performance Database provides imaging performance information (qualification status and imaging parameters) on the Flexo media that are either qualified or in beta, for use on Creo Flexo systems. The database replaces both the Flexo Media Calculator and the Flexo Media Qualification spreadsheet. Find this item on the Media page.

Always Enable Macros when opening the file, and follow the instructions on the first page. For best results, download the spreadsheet to your local hard drive.

FCO #512-03285A describes how to prevent the Local3 board does not respond error message by adding a capacitator to the reset circuit of the Local3 board. Find this item on the FCOs page.

When changing to a plate with a different thickness, manually move the focus system to its home position before loading the new plate - as described in the troubleshooting item Avoiding head media collisions when changing to a plate with a different thickness. Find this item on the Troubleshooting page.

The Invalid Key procedure describes how to calibrate the Thermoflex Mid/Narrow head devices. Find this item on the Procedures page.

The troubleshooting document Prevent the expose from aborting when exposing multi-layout jobs from Brisque to ThermoFlex Mid/Narrow describes how to change the default value of the Machine Timeout parameter in order to prevent the expose from aborting multi-layout jobs from the Brisque to the Thermoflex. Find this item on the Troubleshooting page.

The troubleshooting document Prevent the 'Put of Distribution Card Failed' and 'Distribution Card Doesn't Respond' error messages describes how to prevent these two error messages from appearing during calibration by ensuring that the test plate does not contain more than 10 calibration strips. Find this item on the Troubleshooting page.

This FCO replaces FCO 512-01500. Prevent damage to a platesetters' components, caused by an electrical power surge, by implementing Field Change Order #512-03310A Power Failure Protector. This FCO adds a power failure protector board to maintain the platesetter in an Off status until the On/Off pushbutton is toggled. Find this item under the Boards and Power system section of the FCOs page.

Field Change Order #512-02139A Preventing Local3 board error messages replaces the previous FCO 512-02139. The new FCO contains three connectors per Local3 board whereas the previous FCO only contained one connector. Find this item on the FCOs page.

To resolve erratic platesetter performance created by an unstable power supply, connect either a Power Conditioner or an Uninterruptible Power Supply (ThermoFlex Narrow). Find this document in the Site Preparation section on the Installation page.

The Platesetter is locked in a shut down state document provides a solution for platesetters that are locked in a permanent state of shut down. Find this item on the Troubleshooting page.

The DDB card error message document describes how to prevent DDB card error messages from occasionally occurring between exposures. The document can be found on the Troubleshooting page.

ThermoFlex Mid/Narrow Maintenance Guide for User translations are now available on the Maintenance page.

Implement FCO #512-02139 to prevent two conflicting components within the platesetter from generating the Interlock is Open error message. Find this item on the FCOs page.

The Lotem Backup and Restore Utility enables you to backup and restore the registry, data base and DDB configurations. The utility can be downloaded from the Downloads page.

The updated Fuchs Vacuum Pump Operating Instructions are available on the Reference page, under the Vacuum Pump section.

The Uninterruptible power supply (UPS) / power conditioner requirements (Mid) document describes how to overcome unstable power supplies. Find this document in the Site Preparation section on the Installation page.

The procedures Calculating the Width Factor (LD) describe how to calculate the width factors for the ThermoFlex Mid/Narrow. Find this item on the Procedures page.

The procedure Calculating Scale Factors describes how to calculate the scale factors (DF) for the ThermoFlex Narrow. Find this item on the Procedures page.

Prevent damage to a platesetters' components, caused by an electrical power surge, by implementing FCO 512-01500, which adds a power failure protector board to maintain the machine in OFF status until the On/Off pushbutton is toggled. Find this item on the FCO page.

Setting up film on the ThermoFlex Mid/Narrow with the correct media values will enable it to support thermal film, use Cromalin^® as a digital proof on Flex devices, expose analog plates and help calibrate the machine without using processors for fast results. Find this item on the Procedures page.

ThermoFlex Mid/Narrow version 1.20.12 Release Notes. available on the Reference page.

Distortion Calculation Factors for ThermoFlex Narrow available on the Media page.

Use the Brisque 4.1 - Supported Platform Configurations spreadsheet for all CTP device configurations. Find this item under Output devices on the Connectivity page.